Transparent protected access to corporate dialing plan

• US 5,943,414 A
• Filed: 07/30/1997
• Issued: 08/24/1999
• Est. Priority Date: 07/30/1997
• Status: Expired due to Term

• Current Assignee: Avaya Incorporated
• Original Assignee: Northern Telecom Limited (Nortel Networks Corporation)
• Inventors: Johnson, Richard, Lowery, Ted, O'Shaughnessey, Patrick, McIntee, Mark J.
• Primary Examiner(s): Wolinsky, Scott
• Application Number:
  US08/903,441
• Time in Patent Office: 755 Days
• Field of Search: 379/188, 379/196, 379/197, 379/198, 379/93.02, 379/93.03, 379/93.04, 379/219, 379/220, 379/221, 379/207, 379/142
• US Class Current: 379/220.01
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/42314 in private branch exchanges
• CPC Class Codes: H04Q 11/0457 Connection protocols
• CPC Class Codes: H04Q 2213/1307 Call setup
• CPC Class Codes: H04Q 2213/1309 Apparatus individually associated with a subscriber line, line circuits
• CPC Class Codes: H04Q 2213/13093 Personal computer, PC
• CPC Class Codes: H04Q 2213/13095 PIN / Access code, authentication
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/1318 Ringing
• CPC Class Codes: H04Q 2213/13204 Protocols
• CPC Class Codes: H04Q 2213/13205 Primary rate access, PRI
• CPC Class Codes: H04Q 2213/13209 ISDN
• CPC Class Codes: H04Q 2213/1322 PBX
• CPC Class Codes: H04Q 2213/13224 Off-net subscriber, dial in to/out from network, teleworking
• CPC Class Codes: H04Q 2213/13384 Inter-PBX traffic, PBX networks, e.g. corporate networks
• CPC Class Codes: H04Q 3/62 for connecting to private branch exchanges

Abstract

A system facilitates use of a corporate dialing plan by authorized remote callers. The system includes a receiving element, a sending element, a detecting element, and an establishing element. The receiving element receives a telephone call signal and a telephone number from a remote caller indicating a desire to use the corporate dialing plan for placing a telephone call to a called party using the telephone number. The sending element sends a telephone calling signal to the called party at the telephone number using the corporate dialing plan. The detecting element detects an answer signal from the called party in response to the sending element sending the telephone calling signal. The establishing element establishes a connection between the remote caller and the called party when the detecting element detects the answer signal.

Claims

1. An apparatus for permitting an offsite remote caller to use a corporate dialing plan when placing a telephone call from outside a corporate network, comprising:

means for receiving via the corporate network a telephone call signal from the remote caller indicating a desire to use the corporate dialing plan for placing a telephone call to an onsite or offsite called party via the corporate network;

means for determining whether the remote caller is authorized to use the corporate dialing plan;

means for prompting the remote caller to enter a telephone number corresponding to the called party after the determining means determines that the remote caller is authorized;

means for sending a telephone calling signal to the called party at the telephone number using the corporate dialing plan;

means for detecting an answer signal from the called party in response to the sending means sending the telephone calling signal; and

means for establishing a connection between the remote caller and the called party when the detecting means detects the answer signal.

2. The apparatus of claim 1, wherein the determining means includes

memory means for storing valid caller identification numbers;

means for detecting a caller identification in the telephone call signal from the remote caller; and

means for determining whether the detected caller identification is one of the valid caller identification numbers stored in the memory means.

3. The apparatus of claim 2, wherein the prompting means includes

means for prompting the remote caller to enter the telephone number only after the determining means determines that the detected caller identification is one of the valid caller identification numbers stored in the memory means.

4. The apparatus of claim 2, wherein the sending means includes

means for transmitting the detected caller identification to the called party with the telephone calling signal.

5. The apparatus of claim 1, further comprising

means for storing restrictions on telephone numbers that may be called by the remote caller;

and

means for determining, based on the restrictions stored in the storing means, whether the telephone number is a permitted telephone number.

6. The apparatus of claim 5, wherein the sending means includes

means for sending the telephone calling signal to the called party only after the determining means determines that the telephone number is a permitted telephone number.

7. The apparatus of claim 1, further comprising

means for detecting a ringing signal from the called party in response to the ending means sending the telephone calling signal;

means for generating a ringback tone based on the detected ringing signal; and

means for transmitting the ringback tone to the remote caller to inform the remote caller of the detected ringing signal.

8. The apparatus of claim 1, further comprising

means for transmitting a ringback tone to the remote caller a predetermined amount of time after the sending means sends the telephone calling signal to the called party.

9. A method for permitting an off site remote caller to use a corporate dialing plan when placing a telephone call from outside a corporate network, the method comprising the steps of:

receiving via the corporate network a telephone call signal from the remote caller indicating a desire to use the corporate dialing plan for placing a telephone call to an onsite or offsite called party via the corporate network;

determining whether the remote caller is authorized to use the corporate dialing plan;

prompting the remote caller to enter a telephone number corresponding to the called party after determining that the remote caller is authorized;

sending a telephone calling signal to the called party at the telephone number using the corporate dialing plan;

detecting an answer signal from the called party in response to the telephone calling signal; and

establishing a connection between the remote caller and the called party when the answer signal is detected.

10. The method of claim 9, wherein the determining step includes the substeps of

storing valid caller identification numbers in memory means;

detecting a caller identification in the telephone call signal from the remote caller; and

determining whether the detected caller identification is one of the valid caller identification numbers stored in the memory means.

11. The method of claim 10, wherein the prompting step includes the substep of

prompting the remote caller to enter the telephone number only after the detected caller identification is determined to be one of the valid caller identification numbers stored in the memory means.

12. The method of claim 10, wherein the sending step includes the substep of

transmitting the detected caller identification to the called party with the telephone calling signal.

13. The method of claim 9, further comprising the steps of

storing restrictions on telephone numbers that may be called by the remote caller;

and

determining based on the stored restrictions whether the telephone number is a permitted telephone number.

14. The method of claim 13, wherein the sending step includes the substep of

sending the telephone calling signal to the called party only after the telephone number is determined to be a permitted telephone number.

15. The method of claim 9, further comprising the steps of

detecting a ringing signal from the called party in response to the sending of the telephone calling signal;

generating a ringback tone based on the detected ringing signal; and

transmitting the ringback tone to the remote caller to inform the remote caller of the detected ringing signal.

16. The method of claim 9, further comprising the step of

transmitting a ringback tone to the remote caller a predetermined amount of time after the sending of the telephone calling signal to the called party.

17. A system for regulating use of a corporate dialing plan by an offsite remote caller connected to a public network, comprising:

a corporate network connected to the public network; and

an access provider, connected to the corporate network, including

memory means for storing a database of remote callers authorized to use the corporate dialing plan,

means for receiving Via the corporate network a telephone call signal from the remote caller over the public network, indicating a desire to use the corporate dialing plan for placing a telephone call to an onsite or offsite called party via the corporate network,

means for judging whether the remote caller is authorized to use the corporate dialing plan,

means for prompting the remote caller to enter a telephone number corresponding to the called party after the judging means determines that the remote caller is authorized, and

means for sending a telephone calling signal to the called party at the telephone number using the corporate dialing plan to establish a connection between the remote caller and the called party when the remote caller is judged to be one of the authorized remote callers.

18. The system of claim 17, wherein the database of remote callers includes caller identification numbers corresponding to the authorized remote callers;

and

wherein the judging means includes

means for detecting a caller identification in the telephone call signal from the remote caller, and

means for determining whether the detected caller identification is one of the caller identification numbers in the database.

19. The system of claim 18, wherein the prompting means includes

means for prompting the remote caller to enter the telephone number only after the determining means determines that the detected caller identification is one of the caller identification numbers included in the database.

20. The system of claim 18, wherein the sending means includes

means for transmitting the detected caller identification to the called party with the telephone calling signal.

21. The system of claim 17, wherein the memory means includes

means for storing restrictions on telephone numbers that may be called by the remote caller;

and

wherein the access provider further includes

means for determining, based on the restrictions stored in the memory means, whether the telephone number is a permitted telephone number.

22. The system of claim 21, wherein the sending means includes

means for sending the telephone calling signal to the called party only after the determining means determines that the telephone number is a permitted telephone number.

23. The system of claim 17, wherein the access provider further includes

means for detecting a ringing signal from the called party in response to the sending means sending the telephone calling signal,

means for generating a ringback tone based on the detected ringing signal, and

means for transmitting the ringback tone to the remote caller to inform the remote caller of the detected ringing signal.

24. The system of claim 17, wherein the access provider further includes

means for transmitting a ringback tone to the remote caller a predetermined amount of time after the sending means sends the telephone calling signal to the called party.

25. The system of claim 17, wherein the access provider further includes

means for detecting an answer signal from the called party in response to the telephone calling signal;

and

means for establishing a connection between the remote caller and the called party only when the answer signal is detected.

26. A method for regulating use of a corporate dialing plan by an offsite remote caller connected to a public network, comprising the steps of:

receiving via a corporate network connected to the public network a telephone call signal from the remote caller indicating a desire to use the corporate dialing plan for placing a telephone call to an onsite or offsite called party via the corporate network;

determining whether the remote caller is authorized to use the corporate dialing plan;

prompting the remote caller to enter a telephone number corresponding to the called party after determining that the remote caller is authorized;

judging whether the telephone number is a permitted telephone number when the remote caller is determined to be authorized; and

sending a telephone calling signal to the called party at the telephone number using the corporate dialing plan to establish a connection between the remote caller and the called party when the telephone number is judged to be a permitted telephone number.

27. The method of claim 26, further including the step of

storing caller identification numbers corresponding to authorized remote callers in memory means;

and

wherein the determining step includes the substeps of

detecting a caller identification in the telephone call signal from the remote caller, and

determining whether the detected caller identification is one of the caller identification numbers stored in the memory means.

28. The method of claim 27, wherein the prompting step includes the substep of

prompting the remote caller to enter the telephone number only after the detected caller identification is determined to be one of the caller identification numbers stored in the memory means.

29. The method of claim 27, wherein the sending step includes the substep of

transmitting the detected caller identification to the called party with the telephone calling signal.

30. The method of claim 26, further comprising the step of

storing restrictions on telephone numbers that may be called by the remote caller in memory means;

and

wherein the judging step includes the substep of

determining, based on the restrictions stored in the memory means,

whether the telephone number is a permitted telephone number.

31. The method of claim 26, further comprising the steps of

detecting a ringing signal from the called party in response to the sending of the telephone calling signal;

generating a ringback tone based on the detected ringing signal; and

transmitting the ringback tone to the remote caller to inform the remote caller of the detected ringing signal.

32. The method of claim 26, further comprising the step of

transmitting a ringback tone to the remote caller a predetermined amount of time after the sending of the telephone calling signal to the called party.

33. The method of claim 26, further comprising the steps of

detecting an answer signal from the called party in response to the telephone calling signal;

and

establishing a connection between the remote caller and the called party only when the answer signal is detected.