Method and apparatus for adding and altering content on websites
DCFirst Claim
1. An apparatus for modifying an existing graphical user interface on a computer network comprising:
- a) an integrated voice response system for receiving a telephone call from a user and interacting with the user via a telephone keypad of the user;
b) a first graphical user interface on said computer network for interfacing with the user to enable the user to define a type of content of the existing graphical user interface with the type having a corresponding link with an identification;
c) an application program on said computer network interacting with the integrated voice response system by accepting commands from the user via the telephone keypad, the commands including the identification for the corresponding link to the type of content the user desires to modify, and the application program modifying the existing graphical user interface according to the commands from the user including modifying the type of content the user desires to modify in the existing graphical user interface by using the corresponding link having the identification as provided by the user via the telephone keypad.
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Abstract
A device for enabling users without programming backgrounds to create and modify web pages combines the telephone with interactive voice-response technology, database software, streaming audio technology and the World Wide Web, which results in a simple and easy to use interface. Without knowledge of HTML, a user can pick up a phone and revise a Web site in seconds with an audio message, graphical images, new text, Web pages or hyperlinks. The touch-tone telephone handset operates as a substitute computer keyboard, allowing the user to publish a Web site from their telephone. Other features include the ability to switch between different Web pages when a particular URL is called, manipulation of existing audio, graphics and text materials on a Web site, HREF control, the ability to change the first page of a site, date stamping of any text, graphic or audio element, and the ability to edit or synchronize Internet, Intranet and IVR content within a single call. The device includes a Computer Telephony/Internet client/server architecture, which allows users to use the TCP/IP open communication protocol to interact with the computer telephony platform. This empowers those without computer telephony hardware to design, implement and sell a wide array of computer telephony and complex Internet related applications for use with the present invention without requiring a direct connection to the computer telephony platform.
495 Citations
41 Claims
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1. An apparatus for modifying an existing graphical user interface on a computer network comprising:
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a) an integrated voice response system for receiving a telephone call from a user and interacting with the user via a telephone keypad of the user; b) a first graphical user interface on said computer network for interfacing with the user to enable the user to define a type of content of the existing graphical user interface with the type having a corresponding link with an identification; c) an application program on said computer network interacting with the integrated voice response system by accepting commands from the user via the telephone keypad, the commands including the identification for the corresponding link to the type of content the user desires to modify, and the application program modifying the existing graphical user interface according to the commands from the user including modifying the type of content the user desires to modify in the existing graphical user interface by using the corresponding link having the identification as provided by the user via the telephone keypad. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. An apparatus for interfacing with a web site on the Internet comprising:
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a) a call processing system for receiving calls from a plurality of users and assigning an application to a particular telephone call based on an incoming telephone number; b) a web site content manager for interacting with a user to enable the user to define a type of content on the user'"'"'s web site with the type having a corresponding link with an identification; and c) a web site editor for interacting with the user via a telephone to receive the identification for the corresponding link to the type of content the user desires to modify and to enable the user to edit the type of content the user desires to modify on the user'"'"'s web site via the telephone by using the corresponding link having the identification as provided by the user via the telephone keypad. - View Dependent Claims (19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32)
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33. An apparatus for creating and modifying a web site on a public computer network, comprising:
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a) a content manager having a database storing a plurality of personal identification numbers, a plurality of web pages and a plurality of content, wherein a user can establish a personal identification to an associated content for each web page, the personal identification being used in editing the associated content of a web page; b) a web publisher that interfaces with the user via a telephone and enables the user to select a particular web page and add or delete content from the particular web page based on commands entered from a telephone keypad of the user, wherein said commands include the personal identification for the associated content for the particular web page and said web publisher modifies the associated content for the particular web page based on said commands from the user; and c) a computer telephony interface application that matches a telephone call from the user with the web publisher depending upon the telephone number the user dialed.
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34. A method for enabling a user to manipulate data underlying a web site using a telephone, comprising:
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a) providing a graphical user interface through which the user can create data sets related to elements displayed on the web site; b) associating a code respectively for each of the elements displayed on the web site; c) processing a telephone call from an authorized user; d) pairing a content manager application with a telephone channel on which the telephone call of the authorized user was received; e) causing the content manager application to interact with the authorized user by providing voice prompts and by processing tones received in reply to the voice prompts as responses from the authorized user so as to accept commands from the user, the commands including the code respectively for the each of the elements displayed on the web site the user desires to modify, and causing the content manager application to modify the elements of the web site according to the commands from the user. - View Dependent Claims (35, 36, 37)
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38. A device for updating an existing World Wide Web site, comprising:
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a) means for interacting with a user over a telephone to establish that the user is authorized, to determine features of the World Wide Web site the user desires to update by receiving from the user over the telephone a code corresponding respectively to each feature of the World Wide Web site the user desires to update, and to receive commands from the user with respect to updating the each feature; and b) means for interfacing with the World Wide Web site to update the each feature based on the commands from the user. - View Dependent Claims (39, 40, 41)
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Specification