Computer performance monitoring and graphing tool

• US 5,949,976 A
• Filed: 09/30/1996
• Issued: 09/07/1999
• Est. Priority Date: 09/30/1996
• Status: Expired due to Term

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: MCI Communications Corporation (Verizon Communications Inc.)
• Inventors: Chappelle, David W.
• Primary Examiner(s): HINDI, NABIL Z
• Application Number:
  US08/724,621
• Time in Patent Office: 1,072 Days
• Field of Search: 395/200.54, 395/200.55, 395/200.53, 395/182.02, 395/184.01
• US Class Current: 709/224
• CPC Class Codes: G06F 11/324 Display of status information
• CPC Class Codes: G06F 11/3495 for systems
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]
• CPC Class Codes: H04L 41/5009 Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
• CPC Class Codes: H04L 41/5093 wherein the managed service relates to messaging or chat services

Abstract

A computer system performance monitoring and graphing tool system for collecting performance data from computer system with various operating systems, converting the performance data to graphical representations, storing the graphical representations in a database, and providing on-demand displaying of the graphical representations of the performance data. A computer program product that operates on each production computer collects that computer'"'"'s performance data from the operating system, using native commands and facilities of the operating system. Another computer that serves as a central collection system receives performance data from each production computer, parses the data, builds daily graphical representations of the data, and stores these graphical representations as Graphical Image Files (GIF). Access to and viewing of GIF files may be provided by several methods, including an Internet (or IP) network for access and a web browser for viewing.

Claims

1. A system for collecting performance data associated with a plurality of computer systems, at least two of which run different operating systems, comprising:

a set of data collection scripts resident on each of the plurality of computer systems, each said set of data collection scripts including performance data collecting commands that are native to an operating system running on an associated computer system, wherein each said set of data collection scripts collect data from the associated computer system using said performance data collecting commands and store the collected data in a text format that is common to the plurality of computer systems;

a graphical conversion program, resident on a central collection system, that receives the collected performance data text from the plurality of computer system and converts the collected performance data text to graphic image files;

at least one web server, coupled to the central collection system, that presents the graphic image files to web browsers; and

an electronic mail network, wherein each of said set of data collection scripts comprise commands that send the collected performance data to the central collection system as text within electronic mail messages via the electronic mail network.

2. The system according to claim 1 further comprising:

a parser script, resident on the central collection system, that receives the electronic mail messages from the one or more computer systems and separates electronic mail text from electronic mail header information.

3. The system according to claim 1, wherein said performance data storing commands comprise:

flag commands that store one or more flags with the collected performance data, the one or more flags indicating types of graphical representations to be produced with the collected performance data.

4. The system according to claim 3, wherein said graphical conversion program comprises:

flag reading instructions that use the one or more flags to generate appropriate graphical images.

5. The system according to claim 1, wherein said data collection scripts comprise:

commands that store a date of data collection, a project name and a host name with the collected performance data.

6. The system according to claim 5, wherein said graphical conversion program comprises:

instructions that use the date, project name and host name to store graphical images under directories and filenames that correspond to the project name and host name.

7. The system according to claim 1, wherein said performance collecting data commands comprise:

cumulative performance data collecting commands that collect cumulative performance data; and

calculating commands that calculate performance values from the cumulative performance data.

8. A method for collecting performance data associated with a plurality of computer systems, at least two of which run different operating systems, the method comprising the steps of:

(1) collecting performance data from each of the computer systems using commands that are native to an operating system running on each of the one or more computer systems;

(2) storing the collected performance data in a text format that is common to the plurality of computer systems and sending the collected performance data to the central collection system as text within electronic mail messages;

(3) sending the stored collected performance data to a central collection system;

(4) converting the stored collected performance data into graphic image files; and

(5) presenting the graphic image files to web browsers.

9. The method according to claim 8, wherein step (3) comprises the step of:

(a) parsing the electronic mail text from electronic mail header information.

10. The method according to claim 9, wherein step (1) comprises the step of:

(a) storing flags with the collected performance data, the flags indicating types of graphical representations to be produced with the collected performance data.

11. The method according to claim 10, wherein step (4) comprises the step of:

(a) using the flags to generate appropriate graphical images.

12. The method according to claim 8, wherein step (1) comprises the step of:

(a) storing a date of data collection, a project name and a host name with the collected performance data.

13. The method according to claim 12, wherein step (3) comprises the step of:

(a) storing the graphical images under directories and filenames that correspond to the date of data collection, project name and host name.

14. The method according to claim 8, wherein step (1) comprises the steps of:

(a) collecting cumulative performance data; and

(b) calculating performance values from the cumulative performance data.