Message monitoring method in keyphone system

• US 5,956,389 A
• Filed: 03/26/1997
• Issued: 09/21/1999
• Est. Priority Date: 03/28/1996
• Status: Expired due to Term

• Current Assignee: Samsung Electronics Co. Ltd.
• Original Assignee: Samsung Electronics Co. Ltd.
• Inventors: Jung, Tae-Hyun
• Primary Examiner(s): Hunter, Daniel S.
• Application Number:
  US08/824,602
• Time in Patent Office: 909 Days
• Field of Search: 379/88.11, 379/88.12, 379/88.22, 379/88.23, 379/88.24, 379/88.25, 379/88.26, 379/88.27, 379/202
• US Class Current: 379/88.12
• CPC Class Codes: H04M 2203/4563 Voicemail monitoring during recording
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04M 9/00 Arrangements for interconnection not involving centralised switching

Abstract

A method of monitoring a message recorded by a caller in a keyphone system connected with a voice mailing system, including the steps of: programming a monitoring mode where the message can be monitored; checking if the monitoring mode is selected where there is a call incoming; and sending out the message through a speaker according to the program which has already been set, when a selection of monitoring mode is confirmed.

Claims

1. A method of monitoring a message from a caller in a telephone system connected to a voice mail system, comprising the steps of:

providing a microphone and a speaker;

programming a monitoring mode wherein the message from the caller can be monitored;

checking whether the monitoring mode is selected where there is a call incoming;

operating the voice mail system when the monitoring mode is selected to cause the microphone to be turned off and the speaker to be turned on; and

sending out the message from the caller through the speaker when the monitoring mode is selected.

2. The method according to claim 1, wherein the message from the caller is recorded, said method further comprising the steps of stopping recording and forming a communication path between the caller and a called party whenever an off-hook condition is caused by the called party while in the monitoring mode.

3. The method according to claim 1, further comprising the steps of:

determining whether a recording in absence mode is selected; and

when the recording in absence mode is not selected, establishing an off-hook condition and forming a communication path.

4. The method according to claim 1, further comprising the steps, when the monitoring mode is not selected, of transferring the call incoming to the voice mail system and recording the message from the caller.

5. A message monitoring system, comprising:

means for conducting data signals between the monitoring system and a telephone system;

a plurality of office lines connected to the telephone system;

a plurality of extension lines connected to the telephone system;

a voice mail system connected to the telephone system;

a keyphone having a telephone handset;

a speaker phone connected to said keyphone; and

a microphone connected to said keyphone;

said voice mail system causing said microphone to be turned off and said speaker phone to be driven, allowing a called party to monitor a recording of a voice mail message while said voice mail message is being recorded.

6. The message monitoring system of claim 5, said voice mail system allowing the called party to interrupt a call when said called party picks up the handset, stopping said voice mail message from being recorded.

7. The message monitoring system of claim 5, wherein said voice mail system includes means for selecting a monitoring mode in which the recording of the voice mail message is monitored by the called party.

8. The message monitoring system of claim 7, wherein a call is transferred to said voice mail system and the voice mail message is recorded when the monitoring mode is not selected.

9. The message monitoring system of claim 5, wherein said voice mail system includes means for selecting a recording in absence mode wherein an off-hook condition of said telephone handset is established and a communication path is formed.

10. A method for handling incoming calls on a voice mail system, comprising:

providing a telephone system having a plurality of office lines, a plurality of extensions, a microphone and a speaker;

establishing a recording-in-absence mode for the voice mail system so that incoming call messages for selected ones of said plurality of extensions are recorded;

programming a monitoring mode enabling said selected ones of said plurality of extensions to be monitored during the recording of messages;

checking if the monitoring mode is selected where there is an incoming call;

operating the voice mail system when the monitoring mode is selected to cause the microphone to be turned off and the speaker to be turned on; and

sending out the message through the speaker when the monitoring mode is selected.

11. The method according to claim 10, further comprising the step of stopping recording and forming a communication path between a caller and a called party whenever an off-hook condition is caused by the called party while in the monitoring mode.

12. The method according to claim 10, further comprising the steps of:

determining whether a recording in absence mode is selected; and

when the recording in absence mode is not selected, establishing an off-hook condition and forming a communication path.

13. The method according to claim 10, further comprising the steps, when the monitoring mode is not selected, of transferring the call incoming to the voice mail system and recording the message from the caller.