Method for providing called service provider control of caller access to pay services

• US 5,963,625 A
• Filed: 09/30/1996
• Issued: 10/05/1999
• Est. Priority Date: 09/30/1996
• Status: Expired due to Term

• Current Assignee: Rakuten, Inc. (Rakuten Group, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: West, Lawrence S. Jr., Lees, Thomas Andrew, Kawecki, Michael Anthony, Scott, Michael Anthony
• Primary Examiner(s): Loomis, Paul
• Assistant Examiner(s): TIEU, BINH KIEN
• Application Number:
  US08/723,708
• Time in Patent Office: 1,100 Days
• Field of Search: 379/111, 379/112, 379/114, 379/115, 379/120, 379/121, 379/127, 379/196, 379/93.02, 379/93.03, 379/93.07, 379/93.12, 705/26, 705/29, 705/30, 705/32, 705/33, 705/34, 705/39, 705/40
• US Class Current: 379/127.01
• CPC Class Codes: G06Q 20/10 specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
• CPC Class Codes: G06Q 30/0639 Item locations
• CPC Class Codes: H04M 15/00 Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
• CPC Class Codes: H04M 15/68 Payment of value-added services
• CPC Class Codes: H04M 2215/0196 Payment of value-added services, mainly when their charges are added on the telephone bill, e.g. payment of non-telecom services, e-commerce, on-line banking

Abstract

A method for providing called service provider control of caller access to pay services provides for the establishment of service provider criteria controlling whether a particular call to a pay service provider is blocked or passed through a toll network to the pay service provider. For example, an undesirable ANI table is established for all callers who are undesirable for one reason or another, for example, if they have not paid for previously ordered products or pay for information service calls. Moreover, a pay service provider may establish a minimum call score and a caller score table whereby a caller having a good payment history may accumulate a high caller score. The caller score is compared with the minimum call score and the call blocked if the minimum call score is not exceeded. Moreover, by providing the method of pay service processing as close to call origination as possible, required preamble and other announcements are provided from this origination point rather than from the service provider location.

Claims

1. A method carried out by a telcommunicatioms service provider in a network for providing called service provider control of caller access to pay services comprising the steps of:

storing pay service provider criteria based on caller scoring for completion of a pay service call,

establishing by said telecommunications service provider a default caller score in real time for a caller having no purchase history with said pay service provider,

determining if the pay service provider criteria is met, and

blocking call progress by said telecommunications service provider at said originating toll switch if the pay service provider criteria is not met, the pay service provider being a different pay service provider than said telecommunications service provider.

2. A method for providing called service provider control as in claim 1 further comprising the step of determining if network service provider criteria based on caller scoring is met.

3. A method as in claim 1, said criteria storage step comprising the step of storing undesirable number identification data based on caller scoring below a predetermined level.

4. A method as in claim 1, said criteria storage step comprising the preliminary step of establishing a caller score table and a minimum caller score table.

5. A method as in claim 4, said preliminary step of establishing a minimum score table comprising the step of associating a service provider with a minimum caller score.

6. A method as in claim 3, further comprising the steps of determining if an originating toll switch provides number identification data and, if not, prompting the caller for said data from said originating toll switch in said network.

7. A method as in claim 6, wherein the prompted for data comprises an account number.

8. A method as in claim 1 further comprising the step of storing a preamble announcement for the service provider, the announcement provided via a toll switch of a toll network as close as possible to the caller when the caller dials a pay service provider.

9. A method as recited in claim 6 wherein said caller score is increased dependent on caller activity.

10. A method as recited in claim 4 wherein a caller score from said caller score table is compared with a minimum caller score from said minimum caller score table to determine if the caller should be blocked from call progress.

11. A method as recited in claim 10 wherein said caller score is increased dependent on caller activity.

12. A method as recited in claim 10 wherein said comparison of said caller score with said minimum caller score comprises the step of determining if the caller score is greater than or equal to the minimum caller score.

13. A method as recited in claim 1 wherein said pay services call is to a pay services telephone number.

14. A method as recited in claim 1 wherein said blocking step is performed at an originating toll network office.

15. A method as recited in claim 1 wherein said caller access to pay information services is provided via the Internet.

16. A method as recited in claim 13 wherein, responsive to receipt of said pay services telephone number, the network charges the caller for a pay for information services call and does not charge the caller for a pay for product call.

17. A method as recited in claim 13 wherein, responsive to receipt of said pay services telephone number, the pay service provider criteria based on caller scoring is retrieved from storage located proximate to an originating toll switch.

18. A method as recited in claim 16, wherein, in the event of a pay-per-product call, the product charge appears on a telecommunications service bill.

22. A method as recited in claim 1, wherein said pay service provider is a pay for product provider.

23. A method as recited in claim 1, wherein said pay service provider is a pay for information provider.

24. A method as recited in claim 1, wherein caller scoring is based on caller'"'"'s payment history.

25. A method as recited in claim 1, wherein caller scoring is based on caller'"'"'s credit history.

26. A method as recited in claim 1 further comprising the steps of:

determining identity of caller and

calculating a caller score for the identified caller from one of caller'"'"'s credit report, payment history, and credit history.

27. A method as recited in claim 13 wherein said pay services call is to a 900 telephone number.

19. A method carried out by a telecommunications service provider in a network for accepting an order for a product comprising the steps of:

receiving ANI and destination pay services telephone number by said telecommunications service provider at an originating toll switch;

responsive to the received ANI, retrieving a caller score corresponding to the caller ANI at said originating toll switch, said caller score being a default score, established in real time, for a caller having no purchase history with said pay services;

responsive to the received destination number, identifying a vendor sponsor and aborting charging for the call;

terminating the call in an announcement system;

receiving product and quantity input from the caller;

determining a minimun caller score responsive to the product and quantity input;

comparing one of the caller score and default caller score with the minimum caller score to determine if the order should be accepted; and

invoicing the product on the caller'"'"'s telephone bill if the order is accepted.

20. A method as recited in claim 19 further comprising the step of:

providing customized announcements to the caller at the originating toll switch.

21. A method as recited in claim 19 further comprising the steps of:

determining if said ANI received from a local exchange carrier is insufficient to identify the caller and prompting the caller for the ANI.