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Monitoring method and monitoring system for automatic transaction machine

  • US 5,983,197 A
  • Filed: 09/15/1997
  • Issued: 11/09/1999
  • Est. Priority Date: 03/12/1997
  • Status: Expired due to Term
First Claim
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1. A monitoring system for automatic transaction machines provided with:

  • a monitoring center that monitors operations of a plurality of automatic transaction machines and obtains failure information from said automatic transaction machines on the presence/absence of failures to make a decision as to whether or not it is necessary to dispatch a service person;

    wherein;

    said monitoring center is provided with a dispatch condition table indicating a relationship between the number of operating machines and the necessity for dispatch and a dispatch decision making portion that makes a decision as to whether or not it is necessary to dispatch a service person by referencing said dispatch condition table.

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