Method and apparatus for translating text and speech transferred over a telephony or similar network

• US 5,991,723 A
• Filed: 06/24/1998
• Issued: 11/23/1999
• Est. Priority Date: 01/17/1998
• Status: Expired due to Term

• Current Assignee: Genesys Telecommunications Laboratories Incorporated (Genesys Cloud Services Incorporated)
• Original Assignee: International Business Machines Corporation
• Inventors: Duffin, Paul Andrew
• Primary Examiner(s): Hudspeth, David R.
• Assistant Examiner(s): MCFADDEN, SUSAN IRIS
• Application Number:
  US09/103,691
• Time in Patent Office: 517 Days
• Field of Search: 704/260, 704/270, 704/27 S, 379/52
• US Class Current: 704/260
• CPC Class Codes: H04M 1/2475 for a hearing impaired user
• CPC Class Codes: H04M 11/066 Telephone sets adapted for data transmision
• CPC Class Codes: H04M 2201/40 using speech recognition
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/2061 Language aspects
• CPC Class Codes: H04M 3/42 Systems providing special services or facilities to subscribers specially adapted for wireless communication networks H04W4/00
• CPC Class Codes: H04M 3/42323 PBX's with CTI arrangements

Abstract

A computer telephone relay service for interfacing between a textphone and a telephone. A textphone call is made to the computer which makes a further call to a telephone or vice versa. The computer then translates the messages between the text-phone and telephone using voice recognition and text-to-speech hardware.

Claims

1. A system for interfacing between a textphone and a telephone via a telephone network comprising:

means for receiving a call from a textphone or a telephone on a first network connection;

means for acquiring a destination telephone or textphone number respectively from the user of the telephone or textphone;

means for making a call on a second network connection to the destination telephone or textphone number;

means for receiving a textphone signal from the textphone in a first language;

a first translator for translating said textphone signal from said first language into a second language;

means for converting the translated textphone signal from a textphone protocol to a speech signal;

means for transmitting the speech signal to the telephone in said second language;

means for receiving a speech signal from the telephone in said second language;

means for converting the speech signal into a textphone signal in the desired protocol;

a second translator for translating said textphone signal from said second language into said first language; and

means for transmitting the translated textphone signal to the textphone in said first language.

2. A system as claimed in claim 1 further comprising means for identifying the textphone protocol used.

3. A system as claimed in claim 2 wherein the means for converting a text signal to a speech signal comprises a digital signal processor and appropriate software.

4. A system as claimed in claim 3 wherein the line card, text-to-speech card and speech recognizer means are connected to a computer bus and the hardware functions are controlled by voice software running on a computer.

5. A system as claimed in claim 4 wherein the dedicated bus is a time division multiplex bus.

6. A system as claimed in claim 1 wherein the means for receiving calls, means for receiving signals, the means for making calls and the means for transmitting messages are hardware functions on a telephone network line card which is connected to a telepony trunk line.

7. A system as claimed in claim 6 wherein the means for converting the speech signal into a text signal comprises a digital signal processor and appropriate software.

8. A system as claimed in claim 7 wherein the line card, text-to-speech card and speech recognizer means are further connected by a dedicated data bus independent of the computer bus.

9. A system as claimed in claim 1 further comprising means for packaging the speech signals and textphone signals into discrete data messages.

10. A system as claimed in claim 9 further comprising means for detecting discontinuities in the speech or textphone signal which may act as markers for the data messages.

11. A method of interfacing between a textphone and a telephone via a telephone network comprising the steps of:

receiving a call from a textphone or a telephone on a first network connection;

acquiring a destination telephone or textphone number respectively from the user of the telephone or textphone;

making a call on a second network connection to the destination telephone or textphone number;

receiving a textphone signal from the textphone in a first language;

translating said textphone signal from said first language into a second language;

converting the translated textphone signal from a textphone protocol to a speech signal;

transmitting the speech signal to the telephone in said second language;

receiving a speech signal from the telephone in said second language;

converting the speech signal into a textphone signal in the desired protocol;

translating said textphone signal from said second language into said first language; and

transmitting the translated textphone signal to a textphone in said first language.

12. The method as set forth in claim 11 further comprising the step of

identifying the textphone protocol used.

13. The method as set forth in claim 12 further comprising the step of

packaging the speech signals and textphone signals into discrete date messages.

14. The method as set forth in claim 12 further comprising the step of:

detecting discontinuities in the speech or textphone signal which may act as markers for the date messages.

15. The method as set forth in claim 14 further comprising the step of

packaging the speech signals and textphone signals into discrete data messages.

16. The method as set forth in claim 11 further comprising the step of

packaging the speech signals and textphone signals into discrete date messages.

17. The method as set forth in claim 16 further comprising the step of:

detecting discontinuities in the speech or textphone signal which may act as markers for the data messages.

18. The method as set forth in claim 11 further comprising the step of:

detecting discontinuities in the speech or textphone signal which may act as markers for the data messages.