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Automated password reset

  • US 5,991,882 A
  • Filed: 08/07/1997
  • Issued: 11/23/1999
  • Est. Priority Date: 06/03/1996
  • Status: Expired due to Term
First Claim
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1. An automated method for resetting a computing system user'"'"'s log-in password, comprising the steps of:

  • storing at least one question and corresponding answer received from a user, wherein said at least one question can be personal to the user and said corresponding answer can be factually incorrect;

    graphically displaying the stored at least one question to the user in response to a request for a password reset, thereby prompting the user to input an answer to each such displayed question;

    automatically determining whether each such input answer matches the stored corresponding answer; and

    automatically resetting the user'"'"'s log-in password if each such input answer matches the stored corresponding answer.

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