Method and apparatus for enticing a passive television viewer by automatically playing promotional presentations of selectable options in response to the viewer's inactivity

• US 5,995,134 A
• Filed: 12/14/1995
• Issued: 11/30/1999
• Est. Priority Date: 12/14/1995
• Status: Expired due to Term

• Current Assignee: Time Warner Cable Enterprises LLC (Charter Communications Incorporated)
• Original Assignee: Time Warner Cable Inc. (Charter Communications Incorporated)
• Inventors: Hayashi, Michael T.
• Primary Examiner(s): LEE, MICHAEL
• Application Number:
  US08/572,540
• Time in Patent Office: 1,447 Days
• Field of Search: 348/1, 348/7, 348/10, 348/12, 348/13, 348/563, 455/4.2, 455/5.1, 455/6.3
• US Class Current: 725/116
• CPC Class Codes: H04H 20/38 Arrangements for distribution where lower stations, e.g. receivers, interact with the broadcast
• CPC Class Codes: H04H 60/31 Arrangements for monitoring the use made of the broadcast services
• CPC Class Codes: H04N 7/17354 in an intermediate station common to a plurality of user terminals

Abstract

A method and apparatus for enticing a passive television viewer by automatically playing promotional presentations of selectable options in response to the viewer'"'"'s inactivity. One embodiment of the invention presents the passive viewer with a set of selectable options. If the viewer does not select an option from the set of selectable options within a predetermined amount of time, the invention then displays a promotional presentation of a first option from the set of selectable options. A more specific embodiment of the invention displays the promotional presentation of the first option by (1) requesting promotional data concerning the first option from a service source through a communication network, and (2) receiving the promotional data from the service source through the communication network.

Claims

1. A method for enticing a passive television viewer viewing a television display controlled by a computer, said method comprising the computer implemented steps of:

presenting said viewer with a promotional presentations having a first set of selectable options, each option identifying an additional promotional presentation;

allowing said viewer to select an option from said first set of selectable options;

determining whether or not said viewer has selected an option from said first set of selectable options;

playing computer selected promotional presentations identified by the options from said first set of selectable options, if said viewer does not select an option from said first set of selectable options; and

playing a viewer selected promotional presentation identified by an option selected by said viewer from said first set of selectable options, if said viewer does select an option from said first set of selectable options.

2. The method of claim 1, wherein said step for playing computer selected promotional presentations includes the step of presenting said viewer a first promotional presentation of a first option, if said viewer does not select an option from said first set of selectable options within a first predetermined amount of time.

3. The method of claim 2, wherein said step for playing computer selected promotional presentations further includes the step of presenting said viewer a second promotional presentation of a second option, if said viewer does not make a selection within a second predetermined amount of time after said first promotional presentation starts.

4. The method of claim 1 further comprising the step of allowing said viewer to select an option from a second set of selectable options presented during the playing of a promotional presentation identified by an option selected from said first set of selectable options.

5. The method of claim 1 further comprising the step of presenting said first set of selectable options again, if during said playing of said promotional presentations said viewer requests to review said first set of selectable options again.

6. The method of claim 1 further comprising the step of providing a viewer a first predetermined amount of time to make a selection from said first set of selectable options before terminating said promotional presentations of options from said first set of selectable options.

7. The method of claim 1 further comprising the step of presenting said viewer with a second set of selectable options from a viewer-selected promotional presentation of an option selected by said viewer from said first set of selectable options.

8. The method of claim 4 further comprising the step of playing promotional presentations of options from said second set of selectable options, if said viewer does not select an option from said second set of selectable options.

9. The method of claim 8, wherein said step for playing promotional presentations from said second set of options includes the step of presenting said viewer a second promotional presentation of a second option from said second set of options, if said viewer does not select an option from said second set of selectable options within a first predetermined amount of time.

10. A computer program for executing a computer process, said computer program being storage medium readable by a computing system controlling a television and encoding a program of instructions for enticing a passive television viewer, said computer process comprising the steps of:

presenting said viewer with a first set of selectable options, said options representing calls to Promotional presentation modules;

determining whether or not said viewer makes a selection of an option from said first set of selectable options;

if said viewer does not select an option from said first set of selectable options within a first predetermined amount of time, selecting a first option with the computing system and playing a first promotional presentation called by the first option from said first set of selectable options; and

if said viewer does select an option from said first set of selectable options within the first predetermined amount of time, playing a promotional presentation called by the option selected by the viewer.

11. The computer program of claim 10, wherein said step of playing the first promotional presentation comprises the steps of:

requesting promotional data concerning said first option from a service source through a communication network;

receiving said promotional data from said service source through said communication network.

12. The computer program of claim 10 further comprising the step of playing a second promotional presentation of a second option from said first set of selectable options, if said viewer does not make a selection within a second predetermined amount of time after said first promotional presentation starts.

13. The computer program of claim 12, wherein said second predetermined amount of time equals the duration of the first promotional presentation.

14. The computer program of claim 12, wherein said step for playing said second promotional presentation comprises:

requesting second promotional data concerning said second option from said service source through said communication network;

receiving said second promotional data from said service source through said communication network.

15. The computer program of claim 10, wherein said viewer has to press a designated button on a remote control to make a selection.

16. The computer program of claim 15, wherein each button on said remote control is a designated button.

17. The computer program of claim 15, wherein only some buttons on said remote control are designated buttons.

18. The computer program of claim 15, wherein, if during said playing of said first promotional presentation said viewer presses a first designated button on said remote control, said computer process calls a first option.

19. The computer program of claim 18, wherein if during said playing of said first promotional presentation said viewer presses a second designated button on said remote control, said computer process presents said first set of selectable options again.

20. The computer program of claim 10, wherein if during said playing of said first promotional presentation said viewer requests a return to said first set of selectable options, said computer process presents said first set of selectable options again.

21. The computer program of claim 20, wherein if said viewer does not select, within a second predetermined amount of time, one of said first set of selectable options after said first set of options are presented again, said computer process further comprises the step of playing a second promotional presentation of a second option from said first set of selectable options.

22. The computer program of claim 21, wherein after detecting that said viewer has not made a selection within said second predetermined amount of time, but before said step for playing said second promotional presentation, said computer process comprises the steps of:

determining if a third predetermined amount of time has elapsed since the viewer was initially presented with said first set of options,

if said third predetermined amount of time has elapsed, informing the viewer that he has a fourth predetermined amount of time to make a selection from said first set of selectable options before terminating said presentation of said first set of selectable options.

23. The computer program of claim 20, wherein if said viewer does not select, within a second predetermined amount of time, one of said first set of selectable options after said first set of options are presented again, said computer program further comprises the step of playing said first promotional presentation of said first option from said first set of selectable options.

24. The computer program of claim 23, wherein if said viewer has not made a selection within said second predetermined amount of time, and before said step for playing said first promotional presentation, said computer process further comprises the steps of:

determining if a third predetermined amount of time has elapsed since the viewer was initially presented with said first set of options,

if said third predetermined amount of time has elapsed, informing the viewer that he has a fourth predetermined amount of time to make a selection from said first set of selectable options before terminating said presentation of said first set of selectable options.

25. The computer program of claim 10 further comprising the step of presenting said viewer with a second set of selectable options corresponding to said selected option, if said viewer selects an option from said first set of selectable options.

26. The computer program of claim 25 further comprising the step of playing a first promotional presentation of a first option from said second set of selectable options, if said viewer does not select an option from said second set of selectable options within a second predetermined amount of time.

27. An apparatus for enticing a passive television viewer, said apparatus comprising:

means for presenting said viewer with a first set of selectable options each option representing a promotional presentation to be called when a option is selected;

means for determining whether or not said viewer selects an option from said first set of selectable options; and

means responsive to said determining means for causing said presenting means to play promotional presentations of options from said first set of selectable options, if said viewer does not select an option from said first set of selectable options.

28. The apparatus of claim 27, wherein said determining means comprises:

first means for determining if said viewer does not select an option from said first set of selectable options within a first predetermined amount of time; and

means for directing said presenting means to present said viewer a first promotional presentation of a first option if said viewer does not select an option within said first predetermined amount of time.

29. The apparatus of claim 28, wherein said determining means comprises:

second means for determining if said viewer does not make a selection within a second predetermined amount of time after said first promotional presentation starts; and

said directing means directing said presenting means to present said viewer a second promotional presentation of a second option if said viewer does not make a selection within said second predetermine amount of time.

30. The apparatus of claim 27 further comprising means for enabling said viewer to select an option during the playing of a promotional presentation of another option.

31. The apparatus of claim 27 further comprising:

means for determining if said viewer requests to review said first set of selectable options again; and

means for presenting said first set of selectable options again, if during said playing of said promotional presentations said viewer requests to review said first set of selectable options again.

32. The apparatus of claim 27 further comprising means for providing a viewer a first predetermined amount of time to make a selection from said first set of selectable options before terminating said promotional presentations of options from said first set of selectable options.

33. The apparatus of claim 27 further comprising means for presenting said viewer with a second set of selectable options corresponding to an option selected by said viewer from said first set of selectable options.

34. The apparatus of claim 33 further comprising:

means for determining whether or not said viewer selects an option from said second set of selectable options; and

means for playing promotional presentations of options from said second set of selectable options, if said viewer does not select an option from said second set of selectable options.

35. The apparatus claim 34, wherein said means for playing promotional presentations from said second set of options includes the step of presenting said viewer a second promotional presentation of a second option from said second set of options, if said viewer does not select an option from said second set of selectable options within a first predetermined amount of time.

36. A method for enticing an inactive television viewer that is viewing an interactive television display controlled by a computer to participate in interactive television activity by automatically playing one or more additional promotional presentations in response to viewer inactivity, and by playing a selected additional promotional presentation in response to viewer activity, the method comprising:

providing a television viewer a promotional television presentation with a plurality of options to be selected by the television viewer;

determining whether the television viewer is an active viewer or a passive viewer;

if the television viewer is an active viewer, displaying the one of the plurality of options selected by the television viewer; and

if the television viewer is a passive viewer, automatically displaying a promotional presentation featuring one of the plurality of options that can be selected by the television viewer to attempt to entice the passive viewer to become an active viewer.

37. A method as defined in claim 36, wherein the operation of displaying a promotional presentation of a specific one of the plurality of options is performed sequentially for each of the plurality of options.

38. A method as defined in claim 36, wherein each promotional presentation relates solely to the specific one of the plurality of options.

39. A method as defined in claim 36, wherein the determining operation includes determining if the television viewer makes a selection within a predetermined time period.