System and method for establishing and managing links among customer accounts maintained within a telecommunications system
First Claim
1. A system for managing and providing customer account information within a telecommunications system and for providing an interface between a requesting system and at least one database, the interface having an object-oriented programming software module for application of business rules to a message from the requesting system and said customer account information, comprising:
- a data storage system storing a link record corresponding to a customer account managed by an account management system maintained within said telecommunications system; and
a processor coupled to said data storage system and operative to receive a message containing a process request related to said customer account from said requesting system, to convert said message into a process object by applying said module to said message, to retrieve said link record from said data storage system in accordance with said process object, to generate a response message including said link record, and to submit said response message to said requesting system so that said requesting system can communicate with said at least one database using said link record.
3 Assignments
0 Petitions
Accused Products
Abstract
A system and method for managing and providing customer account information within a telecommunications system include and involve a data storage system for storing a link record corresponding to a customer account managed by an account management system maintained within the telecommunications system, and a processor that is coupled to the data storage system. The processor is operative to receive a message containing a process request related to the customer account from a requesting system, to convert the message into a process object, to retrieve the link record from the data storage system in accordance with the process object, to generate a response message including the link record, and to submit the response message to the requesting system.
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Citations
28 Claims
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1. A system for managing and providing customer account information within a telecommunications system and for providing an interface between a requesting system and at least one database, the interface having an object-oriented programming software module for application of business rules to a message from the requesting system and said customer account information, comprising:
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a data storage system storing a link record corresponding to a customer account managed by an account management system maintained within said telecommunications system; and a processor coupled to said data storage system and operative to receive a message containing a process request related to said customer account from said requesting system, to convert said message into a process object by applying said module to said message, to retrieve said link record from said data storage system in accordance with said process object, to generate a response message including said link record, and to submit said response message to said requesting system so that said requesting system can communicate with said at least one database using said link record. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method for managing and providing customer account information within a telecommunications system and for providing an interface between a requesting system and at least one database, the interface having an object-oriented programming software module for application of business rules to a message from the requesting system and said customer account information, comprising the steps of:
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storing a link record corresponding to a customer account in a data storage system, said customer account managed by an account management system maintained within said telecommunications system; receiving a message from a requesting system, said message containing a process request related to said customer account, said requesting system maintained within said telecommunications system; converting said message into a process object by applying said module to said message; retrieving said link record from said data storage system in accordance with said process object; generating a response message including said link record; and submitting said response message to said requesting system so that said requesting system can communicate with said at least one database using said link record. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21)
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22. A system for managing and providing customer account information within a telecommunications system and for providing an interface between a requesting system and at least one database, the interface having an object-oriented programming software module for application of business rules to a message from the requesting system and said customer account information, comprising:
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a data storage system; and a processor coupled to said data storage system and operative to store data in said data storage system, said data including a first pointer corresponding to a first account record corresponding to a first service provided by a first system within said telecommunications system, a second pointer corresponding to a second account record corresponding to a second service provided by a second system within said telecommunications system, said first account record and said second account record collectively representing a logical customer account corresponding to a customer within said telecommunications system, said processor further operative to receive a message from a requesting system to process said logical customer account, to convert said message into a process object by applying said module, to retrieve said first pointer and said second pointer from said data storage system in accordance with said process object, to generate a response message including said first pointer and said second pointer, and to submit said response message to said requesting system so that said requesting system can communicate directly with said at least one database. - View Dependent Claims (23, 24, 25, 26, 27, 28)
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Specification