Method and system for call tracing
First Claim
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1. A method for tracing a call, the method comprising the steps of:
- (a) displaying a log-on screen on a display device, the log-on screen having a plurality of fields requiring input data including a telephone number field;
(b) inputting a telephone number in the telephone number field wherein the telephone number represents the number to be traced;
(c) establishing a call trace in a plurality of central offices;
(d) displaying a confirmation screen on the display device, the confirmation screen indicating whether the trace was successfully established or not in each of the plurality of central offices; and
(e) indicating that a call has been made to the telephone number input in step (b).
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Abstract
The present invention is drawn to a call trace system and method that is simple to establish in a short amount of time. The call trace is implemented through a Web browser page which remotely programs central offices to trace calls to particular number. When a trace is established a message is sent back to the Web browser which displays the calling number, the called number and the central office detecting the call. Also, a page is sent to a pager which displays the traced information.
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Citations
21 Claims
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1. A method for tracing a call, the method comprising the steps of:
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(a) displaying a log-on screen on a display device, the log-on screen having a plurality of fields requiring input data including a telephone number field; (b) inputting a telephone number in the telephone number field wherein the telephone number represents the number to be traced; (c) establishing a call trace in a plurality of central offices; (d) displaying a confirmation screen on the display device, the confirmation screen indicating whether the trace was successfully established or not in each of the plurality of central offices; and (e) indicating that a call has been made to the telephone number input in step (b). - View Dependent Claims (2, 3, 4, 5, 6, 8, 9, 10)
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7. A method according to claim I wherein step (c) is simultaneously performed.
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11. A method for tracing a call, the method comprising the steps of:
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(a) simultaneously designating at least one telephone number to be traced in a plurality of central offices; (b) monitoring incoming calls at said plurality of central offices; (c) determining when a called number of an incoming call at one of said plurality of central offices matches the at least one telephone number designated in step (a); and (d) if it is determined in step (c) that the called number of an incoming call at one of said plurality of central offices matches the at least one telephone number designated in step (a), then indicating that a match has occurred. - View Dependent Claims (12, 13, 14, 15, 16)
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17. A system for tracing calls, said system comprising:
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a processor; a plurality of central offices coupled to the processor for sending messages to the processor and receiving messages from the processor; wherein the processor is programmed to run the following call tracing routine; receiving a message identifying a telephone number to be traced; transmitting a command to the plurality of central offices to establish a trace on the identified telephone number; transmitting a trace found message to a display device when any one of the plurality of central offices detects that the identified telephone number has been called. - View Dependent Claims (18, 19, 20)
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21. A call trace process performed by a computer network, the process comprising the steps of:
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a first party identifying a telephone number to be traced; the first party sending a call trace activation message to the computer network authorizing the activation of a call trace, the message also including the telephone number to be traced; the computer network sending a call trace activator message to a central office coupled to the computer network; the central office sending a call trace found message to the computer network whenever a called number of an incoming call is matched to the telephone number to be traced; the computer network sending a call trace information message to the first party wherein the call trace information message includes an identification of the telephone number of the incoming call.
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Specification