Method for called party control of telecommunications network services

• US 6,005,870 A
• Filed: 08/12/1996
• Issued: 12/21/1999
• Est. Priority Date: 08/12/1996
• Status: Expired due to Term

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Schlanger, Gabriel Gary, Leung, Kin K.
• Primary Examiner(s): VU, HUY DUY
• Application Number:
  US08/695,472
• Time in Patent Office: 1,226 Days
• Field of Search: 379/201, 379/208, 379/209, 379/210, 379/211, 379/212, 379/213, 379/214, 379/217, 379/218, 379/90.01, 379/93.01, 379/93.02, 379/93.03, 379/93.14, 379/93.15 , 379/93.18, 379/93.23, 379/100.13, 379/100.01, 379/100.15, 379/100.16, 379/372, 370/252, 370/352, 370/401, 370/466, 370/467
• US Class Current: 370/466
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/42 Systems providing special services or facilities to subscribers specially adapted for wireless communication networks H04W4/00
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/4211 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/53308 Message originator indirectly connected to the message centre, e.g. after detection of busy or absent state of a called party
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/13095 PIN / Access code, authentication
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/13106 Microprocessor, CPU
• CPC Class Codes: H04Q 2213/1313 Metering, billing
• CPC Class Codes: H04Q 2213/13141 Hunting for free outlet, circuit or channel
• CPC Class Codes: H04Q 2213/13176 Common channel signaling, CCS7
• CPC Class Codes: H04Q 2213/13248 Multimedia
• CPC Class Codes: H04Q 2213/13256 Call screening
• CPC Class Codes: H04Q 2213/1328 Call transfer, e.g. in PBX
• CPC Class Codes: H04Q 2213/13282 : Call forward, follow-me, call diversion
• CPC Class Codes: H04Q 2213/13377 : Recorded announcement
• CPC Class Codes: H04Q 3/0029 : Provisions for intelligent networking

Abstract

A method for providing called party control of telecommunications network services utilizes a call treatment processor having an associated calling party data memory for storing calling party identification data and a call treatment table. Depending on the time of day, day of week and data input by a user of the apparatus, elements of the serving apparatus including one of media conversion and network conversion apparatus are automatically controlled by the call treatment processor to provide telecommunications network services to the calling party as predetermined by the called party. According to the principles of the method of the present invention, at least some calling party identification data is prestored by the called party user of the present invention such as personal identification code, is obtained via the call treatment processor of the present invention at the time of an incoming call such as via automatic number identification, analyzed in view of a predetermined call treatment table having a plurality of priority call treatment levels and a call treatment actuated that is related to the called party'"'"'s predetermined call treatment stored in the table. For example, a call from the called party'"'"'s home telephone number, identified by PIN as the called party'"'"'s spouse and further identified by a predetermined emergency code may have the highest priority level call treatment.

Claims

1. A method for providing called party control of telecommunications network services comprising the steps of:

storing, responsive to called party input, calling party data including an access code for determining one of three or more different classes of incoming call, and a call treatment table;

receiving an incoming call from a calling party;

prompting the calling party for calling party data including an access code identifying one of said three or more different classes of incoming call, wherein each one of said three or more different classes of incoming call receives different call treatment;

receiving calling party data including said access code entered by said calling party; and

referring to said call treatment table for call treatment in accordance with said calling party data, said call treatment including at least one of media conversion and network conversion.

2. A method as recited in claim 1 further comprising the steps of;

obtaining calling party identification via at least automatic number identification; and

identifying the calling party via said calling party data wherein said call treatment table includes a call treatment for each and every calling party data of said called party input or automatic number identification.

3. A method as recited in claim 2 wherein said calling party data comprises an access code representing a group of calling parties.

4. A method as recited in claim 2 wherein said calling party data comprises an emergency access code representing a high priority level of call treatment.

5. A method as recited in claim 1 further comprising the step of comparing entered calling party data to calling party data of said called party input to determine a priority level of call treatment from said call treatment table.

6. A method as recited in claim 5 further comprising the steps of:

obtaining calling party identification via at least automatic number identification; and

determining if said automatic number identification is valid.

7. A method as recited in claim 1 wherein said media conversion comprises voice to text.

8. A method as recited in claim 1 wherein said media conversion comprises facsimile to voice.

9. A method as recited in claim 1 wherein said media conversion comprises the step of separating voice from a video signal.

10. A method as recited in claim 9 wherein said media conversion further comprises the step of converting said separated voice to text.

11. A method as recited in claim 9 wherein said media conversion further comprises the step of translating said separated voice from a first language to a second language.

12. A method as recited in claim 1, further comprising the step of obtaining calling party identification via at least automatic number identification, wherein said call treatment table indicates a plurality of priority levels for call treatment depending on said automatic number identification and said calling party data.

13. A method as recited in claim 12 wherein a highest level of priority corresponds to an access code comprising a prestored automatic number identification, a personal identification code and an emergency code.

14. A method as recited in claim 1 wherein said network conversion comprises public switched network to wireless network.

15. A method as recited in claim 1 wherein said network conversion comprises public switched network to Internet network.

16. A method as recited in claim 1 wherein said telecommunications network service includes home management and said method includes the additional step of entering a code to access a home management controller.

17. A method according to claim 1 wherein said step of storing calling party data includes the storing of data comprising one of a personal identification code or an access code and an emergency code.

18. A method according to claim 17 wherein said access code is different for different groups of calling parties.

19. A method according to claim 18 wherein first and second access codes for different groups have different associated priority levels for call treatment.

20. A method according to claim 12 further comprising the step of enabling the calling party to record a message in the event of a call treatment having a low priority level.

21. A method according to claim 1 comprising the step of further storing the time of day and date of the called party input storing step and updating associated stored data during the called party input step.

22. A method according to claim 1 comprising the step of further storing time of day and day of week data in said call treatment table during the called party input storing step.

23. A method according to claim 22 wherein said further call processing comprises the step of referring to current time of day and day of week and is in accordance with said call treatment table data indicating time of day and day of week and said current time of day and day of week.

28. A method as recited in claim 1 further comprising the steps of comparing said calling party entered access code and said called party input access code, and, if the access codes do not match, enabling the calling party to leave a message for said called party.

29. A method s recited in claim 1 further comprising the steps of comparing said calling party entered access code and said called party input access code, and, if the access codes match, connecting the calling party immediately to said called party.

30. A method as recited in claim 12 further comprising the step of obtaining a personal reach service in the event of a call treatment having a high priority level.

31. A method as recited in claim 12 further comprising the step of performing media conversion in the event of a call treatment having a high priority level.

40. The method of claim 1, further comprising the step of obtaining calling party identification, where said calling party identification is used with said calling party data and said call treatment table to determine one of a low and a high priority level of call treatment and for further call processing.

41. The method of claim 40, wherein said step of obtaining calling party identification includes the step of obtaining automatic number identification for said incoming call.

42. The method of claim 1, wherein said class of incoming call is a first class of incoming call, and said first class of incoming call receives call treatment that is different from a call treatment of a second class of incoming call.

43. The method of claim 42, wherein said first class of incoming call receives call treatment that is different from both the call treatment for said second class of incoming call and a call treatment of a third class of incoming call.

44. The method of claim 42, wherein said first class of call treatment receives one of a low priority level of call treatment, a medium priority level of call treatment, and a high priority level of call treatment.

24. A method for providing called party control of telecommunications network services comprising the steps of:

storing, responsive to called party input, calling party data including an access code and a call treatment table;

receiving an incoming call;

obtaining calling party identification via at least automatic number identification;

prompting a calling party for calling party data including an access code;

receiving calling party entered calling party data;

comparing said calling party entered calling party data with called party input stored calling party data to determine one of a low and a high calling party priority level;

calculating a calling party priority level from said determination;

determining if the called party is "busy" in a call;

comparing the calling party priority level with a priority level of the "busy" call; and

determining the call treatment for the incoming call from the call treatment table according to the "busy" call priority level comparison.

25. A method as recited in claim 24, in the calling party data prompting step, prompting the calling party for an access code comprising a PIN and calculating the calling party priority level from the PIN and from automatic number identification.

26. A method as recited in claim 24, in the calling party data prompting step prompting the calling party for an access code comprising an emergency code and calculating the calling party priority level from the emergency code and from automatic number identification.

27. A method as recited in claim 25, in the calling party prompting step, prompting the calling party for an access code comprising a PIN and an emergency code and calculating the calling party priority level from the PIN, the emergency code and from automatic number identification.

32. A method as recited in claim 24 wherein, after said "busy" call priority level comparison step, the call treatment determination for the incoming call results in one of call forwarding and call waiting.

33. A method for providing called party control of telecommunications network services comprising the steps of:

storing, responsive to called party input, calling party data comprising an access code associated with a calling party priority level and a call treatment table, said call treatment table associating said access code with call treatments including a call treatment for recording an incoming call and a call treatment for one of network conversion and media conversion service;

receiving an incoming call from a calling party;

prompting the calling party for calling party data including an access code identifying a class of incoming call;

receiving said calling party entered access code;

comparing said calling party entered access code with said call treatment table to determine which one of three or more different priority levels corresponds to said incoming call;

determining a call treatment responsive to said step of comparing including one of recording said incoming call, media conversion and network conversion.

34. A method as recited in claim 33 wherein said media conversion comprises voice to text media conversion.

35. A method as recited in claim 33 wherein said network conversion comprises telephone to paging network conversion.

36. A method as recited in claim 33 wherein said media conversion comprises facsimile to voice.

37. A method as recited in claim 33 wherein said network conversion comprises telephone to Internet network conversion.

38. A method as recited in claim 33 wherein said media conversion comprises E-Mail to voice conversion.

39. A method as recited in claim 33 wherein said telecommunication network services comprise wireless telecommunications network services.