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Method and system for regulating incoming calls from multiple points of origination

  • US 6,009,163 A
  • Filed: 07/03/1997
  • Issued: 12/28/1999
  • Est. Priority Date: 07/03/1997
  • Status: Expired due to Term
First Claim
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1. For use in a communications network having at least one service provider with at least one call response center, and at least one switching center serving at least one calling party, a method of regulating the flow of calls, the method comprising:

  • assigning at least one calling area to each call response center;

    providing call regulating functionality in communication with each call response center of each service provider, the call regulating functionality including a set of parameters assigned to each calling area served by the call response center, and a corresponding call regulating algorithm for the assigned calling areas;

    detecting a call from a calling party to a service provider;

    determining the assigned calling area of the calling party for the service provider;

    determining the call response center for the calling party and the service provider;

    determining the current values of the assigned parameters for the calling areas assigned to the call response center; and

    determining based on the current values of the assigned parameters, and the call regulating algorithm, whether to proceed with the call to the call response center.

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