Service method for automated banking machine

• US 6,010,065 A
• Filed: 02/28/1997
• Issued: 01/04/2000
• Est. Priority Date: 03/15/1994
• Status: Expired due to Term

• Current Assignee: Diebold Nixdorf, Incorporated
• Original Assignee: Diebold Incorporated (Diebold Nixdorf, Incorporated)
• Inventors: Lewis, Kim Raymond, Price, Charles D. III, Ramachandran, Natarajan, Sedlock, Gerald T., Lute, Richard Calvin Jr.
• Primary Examiner(s): Hajec, Donald
• Assistant Examiner(s): Frech, Karl D.
• Application Number:
  US08/808,631
• Time in Patent Office: 1,040 Days
• Field of Search: 902/9, 902/30, 902/31, 235/379
• US Class Current: 235/379
• CPC Class Codes: G07F 19/20 Automatic teller machines [ATMs]
• CPC Class Codes: G07F 19/201 Accessories of ATMs
• CPC Class Codes: G07F 19/205 Housing aspects of ATMs

Abstract

An automated banking machine (10) includes a housing (12) with a top assembly (40). Rollout trays (46) are mounted in the top assembly and have serviceable components supported thereon. Servicing is accomplished through method steps which include opening a service door (18) and separately extending and retracting the trays to render the serviceable components thereon accessible for servicing.

Claims

1. A method of servicing an automated banking machine, wherein the machine includes a generally rectangular enclosure having a pair of spaced side walls and a top wall, the enclosure having a front opening and a rear opening defined by the walls;

a secure chest, the enclosure positioned above the secure chest;

a service door for selectively opening and closing a first one of the openings;

a permanent cover generally closing the other of the openings, wherein one of either said permanent cover or said service door includes a screen opening;

at least one movable tray movably mounted above the secure chest, wherein the movable tray is in supporting connection with a slide bracket and a pivot bracket, and wherein the slide bracket and pivot bracket are in supporting connection with a monitor having a screen;

comprising the steps of;

opening the service door to open the first opening of the enclosure;

extending the movable tray through the first opening;

moving said slide bracket in a first direction in guided relation with a guide, wherein said first direction is generally in lineal alignment with said screen opening when said one permanent cover or service door having said screen opening is in closing relation with its respective opening, whereby said screen is enabled to be moved to a desired position adjacent said screen opening;

moving said pivot bracket in a rotational direction to tilt said screen, whereby said screen is enabled to be in angular alignment with said screen opening.

2. A method of servicing an automated banking machine, wherein the machine includes a generally rectangular enclosure having a pair of spaced side walls and a top wall, the enclosure having a front opening and a rear opening defined by the walls;

a secure chest, the enclosure positioned above the secured chest;

a service door for selectively opening and closing a first one of the openings;

a permanent cover generally closing the other of the openings;

wherein one of the cover or the service door comprises a fascia of the banking machine;

at least one movable tray movably mounted above the secure chest, wherein the movable tray supports at least one serviceable component thereon;

the steps including;

opening the service door to open the first opening of the enclosure;

extending the movable tray through the first opening; and

servicing the component supported on the extended tray.

3. The method according to claim 2 and further comprising the steps of:

returning the movable tray to the enclosure so said tray no longer extends through the first opening; and

closing the service door.

4. The method according to claim 3 wherein the serviceable component comprises a receipt printer, wherein the fascia has an opening therein, and after the closing step further comprising the step of delivering a receipt through said fascia opening from said printer.

5. The method according to claim 3 wherein the fascia includes a screen access opening, and wherein the serviceable component supported on tray is a monitor having a screen, and after the closing step further comprising the step of viewing the monitor screen through the screen access opening in the fascia.

6. The method according to claim 2 wherein the service door comprises a fascia of the banking machine, wherein the fascia includes a screen access opening, and wherein the servicing step is carried out by a technician having a head, and wherein during the servicing step the head of the technician extends in the screen access opening.

7. The method according to claim 2 wherein the service door comprises a fascia of the banking machine, said fascia pivotally mounted about a top portion of the fascia, and wherein the servicing step is carried out by a technician positioned below the fascia.

8. The method according to claim 2 wherein the secure chest includes an access door for gaining access thereto, and further comprising the step of opening the access door of the secure chest.

9. A method of servicing an automated banking machine comprising a plurality of steps, wherein the machine includes a generally rectangular enclosure having a pair of spaced side walls and a top wall, the enclosure having a front opening and a rear opening defined by the walls;

a secure chest, the enclosure positioned above the secure chest;

a service door for selectively opening and closing a first one of the openings;

a permanent cover generally closing the other of the openings;

at least one movable tray movably mounted above the secure chest, wherein the movable tray supports at least one serviceable component thereon;

the steps including;

opening the service door to open the first opening of the enclosure;

extending the movable tray through the first opening; and

servicing the component supported on the extended tray, wherein the servicing step is conducted by a technician positioned in an area defined by an intersection of;

(a) a projection from the enclosure in a first direction, wherein the tray extends from the enclosure in the first direction after the extending step, and

(b) a projection from the tray after the tray is extended in the extending step, in a direction that is both generally horizontal and normal to the first direction.

10. A method of servicing an automated banking machine comprising a plurality of steps, wherein the machine includes a generally rectangular enclosure having a pair of spaced side walls and a top wall, the enclosure having a front opening and a rear opening defined by the walls;

a secure chest, the enclosure positioned above the secure chest;

a service door for selectively opening and closing a first one of the openings;

a permanent cover generally closing the other of the openings;

at least one movable tray movably mounted above the secure chest, wherein the tray is generally about one-half a width of the enclosure between the side walls and supports at least one serviceable component thereon;

the steps including;

opening the service door to open the first opening of the enclosure;

extending the movable tray through the first opening;

servicing the component supported on the extended tray.

11. A method of servicing an automated banking machine comprising a plurality of steps, wherein the machine includes a generally rectangular enclosure having a pair of spaced side walls and a top wall, the enclosure having a front opening and a rear opening defined by the walls;

a secure chest, the enclosure positioned above the secure chest;

a service door for selectively opening and closing a first one of the openings;

a permanent cover generally closing the other of the openings;

a first movable tray movably mounted above the secure chest, wherein the movable tray supports at least one serviceable component thereon;

a second movable tray movably mounted above the secure chest, wherein the second tray has at least one second serviceable component thereon, and wherein the second tray is independently movable relative to the first tray, and wherein the first and second trays are positioned in generally side by side relation when in said enclosure;

the steps including;

opening the service door to open the first opening of the enclosure;

extending the first movable tray through the first opening;

servicing the component supported on the extended first tray;

extending the second movable tray through the first opening;

servicing the second component on the extended second tray.

12. A method of servicing an automated banking machine comprising a plurality of steps, wherein the machine includes a generally rectangular enclosure having a pair of spaced side walls and a top wall, the enclosure having a front opening and a rear opening defined by the walls;

a secure chest, the enclosure positioned above the secure chest;

a service door for selectively opening and closing a first one of the openings;

a permanent cover generally closing the other of the openings;

a first movable tray movably mounted above the secure chest, wherein the movable tray supports at least one serviceable component thereon;

a second movable tray movably mounted above the secure chest, wherein the second tray has at least one second serviceable component thereon, and wherein the second tray is independently movable relative to the first tray, and wherein the first tray and the second tray are positioned in generally side-by-side relation when in said enclosure;

the steps including;

opening the service door to open the first opening of the enclosure;

extending the first movable tray through the first opening;

servicing the component supported on the extended first tray;

returning the first movable tray to the enclosure so said first tray no longer extends through the first opening;

extending the second movable tray through the first opening;

servicing the second component supported on the second tray.

13. The method according to claim 12 wherein the step of servicing the second component is conducted by a technician positioned in an area previously occupied by the first tray when the first tray was extended through the opening.

14. The method according to claim 12 wherein the step of servicing the first component on the first extending tray is conducted by a technician positioned in an area, wherein the area is occupied by the second tray when the second tray is extended through the opening.

15. A method of servicing an automated banking machine comprising a plurality of steps, wherein the machine includes a generally rectangular enclosure having a pair of spaced side walls and a top wall, the enclosure having a front opening and a rear opening defined by the walls;

a secure chest, the enclosure positioned above the secure chest;

a service door for selectively opening and closing a first one of the openings, wherein the service door comprises a fascia of the banking machine, and wherein the fascia is pivotally mounted about a top portion thereof;

a permanent cover generally closing the other of the openings;

at least one movable tray movably mounted above the secure chest, wherein the movable tray supports at least one serviceable component thereon;

the steps including;

opening the service door to open the first opening of the enclosure;

extending the movable tray through the first opening, wherein the movable tray is extended below the fascia; and

servicing the component supported on the extended tray.

16. A method of servicing an automated banking machine comprising a plurality of steps, wherein the machine includes an enclosure having an interior area, an opening to the interior area, a service door for selectively opening and closing the opening, a first tray movably mounted in supported connection with the enclosure in the interior area, the first tray having a first serviceable component supported thereon, a second tray movably mounted in supported connection with the enclosure in the interior area, the second tray having a second serviceable component supported thereon, the second tray independently movable of the first tray and positioned generally transversely adjacent thereto, the steps including:

opening the service door to open the opening of the enclosure;

extending the first tray in a first direction through the opening;

servicing the first component on the extended first tray, wherein the servicing step is carried out by a technician positioned in a first area defined by a projection in the first direction from the second tray when said second tray is positioned in the enclosure.

17. The method according to claim 16 and further comprising the steps of:

returning the first tray to the enclosure; and

the technician then moving from the first area to a second area, the second area previously occupied by the first tray when the first tray was extended from the enclosure.

18. The method according to claim 17 and further comprising the steps of:

extending the second tray in the first direction to extend through the opening; and

servicing the second component supported on the second tray, wherein the step of servicing the second component is carried out by the technician positioned in the second area.

19. The method according to claim 18 and further comprising the steps of returning the second tray to the enclosure, and the technician moving out of the first and second areas, and closing the service door.

20. The method according to claim 16 wherein the machine further comprises a secure chest, and wherein the first and second trays are movably mounted above the secure chest, wherein in the extending step the first tray extends above the secure chest.

21. The method according to claim 20 wherein the secure chest includes an access door for gaining access thereto, and further comprising the step of opening the access door of the secure chest.

22. A method of servicing an automated banking machine, comprising a plurality of steps, and wherein the machine includes a generally rectangular enclosure having a pair of spaced side walls and a top wall, the enclosure having a front opening and a rear opening defined by the walls;

a secure chest, the enclosure positioned above the secure chest;

a service door for selectively opening and closing a first one of the openings;

a cover generally closing the other of the openings;

wherein one of the cover or the service door comprises a fascia of the banking machine;

at least one movable tray movably mounted above the secure chest, wherein the movable tray supports at least one serviceable component thereon;

the steps including;

opening the service door to open the first opening of the enclosure;

extending the movable tray through the first opening; and

servicing the component supported on the extended tray.