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Voice templates for interactive voice mail and voice response system

  • US 6,014,428 A
  • Filed: 06/12/1998
  • Issued: 01/11/2000
  • Est. Priority Date: 10/10/1995
  • Status: Expired due to Term
First Claim
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1. A method of providing a user-interface for creating audio prompts for use with a telephone system, said method comprising the acts of:

  • providing a first window field configured to accept a text entry representative of a desired audio prompt, said text entry including at least one word to be included in the desired audio prompt;

    providing a window activation field used to accept a user input which initiates a search;

    performing said search in response to said user input, wherein said search attempts to match at least a portion of said text entry including said at least one word with at least a portion of an existing audio prompt; and

    providing a window output area configured to display at least a matching existing audio prompt portion.

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