Method for monitoring incoming calls to a user's premises on a pots telephone line

• US 6,021,176 A
• Filed: 02/20/1996
• Issued: 02/01/2000
• Est. Priority Date: 02/20/1996
• Status: Expired due to Fees

• Current Assignee: Solopoint Incorporated
• Original Assignee: Solopoint Incorporated
• Inventors: Abel, Miller T., Soloko, Edward M., McKendry, Martin S., Styres, Karen L.
• Primary Examiner(s): Loomis, Paul
• Assistant Examiner(s): NGUYEN, DUC MINH
• Application Number:
  US08/602,545
• Time in Patent Office: 1,442 Days
• Field of Search: 379/1-2, 379/7, 379/34-35, 379/265-266, 379/201, 379/133, 379/140, 379/167, 379/309, 379/372-377, 379/202
• US Class Current: 379/35
• CPC Class Codes: H04M 1/64 Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations centralised dictation systems H04M11/10
• CPC Class Codes: H04M 1/654 Telephone line monitoring circuits therefor, e.g. ring detectors
• CPC Class Codes: H04M 2203/4563 Voicemail monitoring during recording
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/46 Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
• CPC Class Codes: H04M 3/465 Arrangements for simultaneously calling a number of substations until an answer is obtained
• CPC Class Codes: H04M 3/527 Centralised call answering arrangements not requiring operator intervention
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/56 Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities video conference systems H04N7/15
• CPC Class Codes: H04M 7/12 for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal

Abstract

With a personal call manager, when a caller calls a primary telephone number for the owner of the personal call manager, the personal call manager selectively routes the incoming call to any combination of local extensions on the owner'"'"'s premises, and to remote extensions such as a telephone instrument on another premises, a pager, a cellular telephone, a central office voice mail box, and a cellular telephone voice mail box. The personal call manager retains control over an incoming call throughout the duration of the call. Consequently, the owner can route the incoming call to multiple locations, or transfer the call to a telephone answering service at any time after taking the incoming call. The personal call manager permits a user to monitor, either locally or remotely, a message being left with a telephone answering service, e.g., a telephone answering device on the user'"'"'s premises, a central office voice mail box, or another answering service, and can take the call at any time prior to the caller hanging up.

Claims

1. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises comprising:

ringing a telephone instrument in response to an incoming call on said POTS telephone line;

counting a number of rings to said telephone instrument to generate a ring count;

taking said POTS telephone line off-hook when said ring count equals a maximum answer ring count MAX1;

continuing to ring said telephone instrument after taking said POTS telephone line off-hook; and

establishing a monitor telephone call to a monitor telephone instrument.

2. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 1 further comprising:

transferring said incoming call to another telephone instrument when said ring count is equal to a maximum extension ring count MAX2 wherein upon taking said monitor telephone call, a person taking said monitor telephone call can listen to incoming call to said another telephone instrument.

3. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 2 wherein said maximum answer ring count MAX1 equals said maximum extension ring count MAX2, and said ringing of said telephone instrument is discontinued after taking said POTS telephone line off-hook.

4. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 1 wherein said telephone instrument is a local telephone extension on said individual'"'"'s premises.

5. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 4 wherein said establishing a monitor telephone call to said monitor telephone instrument further comprises:

ringing another local telephone extension different from said local telephone extension.

6. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 1 wherein said establishing a monitor telephone call to said monitor telephone instrument further comprises:

establishing a one-way connection between said incoming call and said another local telephone extension wherein an individual can listen to said incoming call on said local telephone extension without knowledge of the calling party.

7. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 6 wherein said one-way connection is established upon a first predetermined code being entered on said another local telephone extension.

8. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 7 wherein said first predetermined code is entered using a DTMF interface.

9. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 7 further comprising:

establishing a two-way connection between said another local telephone extension and said incoming call upon a second predetermined code being entered on said another local telephone extension.

10. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 1 wherein said establishing a monitor telephone call to said monitor telephone instrument further comprises:

dialing a remote telephone extension off from said individual'"'"'s premises.

11. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 10 wherein said dialing a remote telephone extension off from said individual'"'"'s premises further comprises:

dialing said remote telephone over a second POTS telephone line.

12. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 10 wherein said establishing a monitor telephone call to said monitor telephone instrument further comprises:

establishing a one-way connection between said incoming call and said remote telephone extension wherein an individual can listen to said incoming call on said remote telephone extension without knowledge of the calling party.

13. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 12 wherein said one-way connection is established upon a first predetermined code being entered on said remote telephone extension.

14. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 13 wherein said first predetermined code is entered using a DTMF interface.

15. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 14 further comprising:

establishing a two-way connection between said remote telephone extension and said incoming call upon a second predetermined code being entered on said remote telephone extension.

16. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 10 wherein said remote telephone extension is a cellular telephone.

17. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises comprising:

ringing at least a local telephone instrument in response to an incoming call on said POTS telephone line;

counting a number of rings to said local telephone instrument to generate a ring count;

taking said POTS telephone line off-hook when said ring count equals a maximum answer ring count MAX1;

continuing to ring said telephone instrument after taking said POTS telephone line off-hook;

establishing a monitor telephone call to a monitor telephone instrument; and

connecting said incoming call to a local telephone answering device when said ring count is equal to a maximum extension ring count MAX2 wherein said incoming caller can leave a message on said telephone answering device, and upon taking said monitor telephone call, a person taking said monitor telephone call can listen to said incoming caller leaving said message without knowledge of the incoming caller.

18. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 17 wherein said establishing a monitor telephone call to said monitor telephone instrument further comprises:

ringing another local telephone extension different from said local telephone answering instrument.

19. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 18 wherein said establishing a monitor telephone call to said monitor telephone instrument further comprises:

establishing a one-way connection between said incoming call and said another local telephone extension.

20. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 19 wherein said one-way connection is established upon a first predetermined code being entered on said another local telephone extension.

21. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 20 wherein said first predetermined code is entered using a DTMF interface.

22. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 19 further comprising:

establishing a two-way connection between said local telephone extension and said incoming call upon a predetermined code being entered on said another local telephone extension.

23. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 19 wherein said establishing a monitor telephone call to said monitor telephone instrument further comprises:

dialing a remote telephone extension off from said individual'"'"'s premises.

24. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 23 wherein said dialing a remote telephone extension off from said individual'"'"'s premises further comprises:

dialing said remote telephone over a second POTS telephone line.

25. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 23 wherein said establishing a monitor telephone call to said monitor telephone instrument further comprises:

establishing a one-way connection between said incoming call and said remote telephone extension.

26. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 25 wherein said one-way connection is established upon a first predetermined code being entered on said remote telephone extension.

27. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 26 wherein said first predetermined code is entered using a DTMF interface.

28. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 25 further comprising:

establishing a two-way connection between said remote telephone extension and said incoming call upon a predetermined code being entered on said remote telephone extension.

29. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 23 wherein said remote telephone extension is a cellular telephone.

30. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 17 further comprising:

generating a ring-back signal on said POTS telephone line upon taking said POTS telephone line off-hook.

31. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 17 wherein said maximum answer ring count MAX1 equals said maximum extension ring count MAX2 and said ringing of said telephone answering instrument is discontinued after taking said POTS telephone line off-hook.

32. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises comprising:

ringing at least a local telephone instrument in response to an incoming call on said POTS telephone line;

counting a number of rings to said local telephone instrument to generate a ring count;

taking said POTS telephone line off-hook when said ring count equals a maximum answer ring count MAX1 wherein said maximum answer count MAX1 is selected as at least one ring less than a number of rings MAXCO necessary for routing said incoming call to a telephone answering service;

continuing to ring said telephone instrument after taking said POTS telephone line off-hook;

establishing a monitor telephone call to a monitor telephone instrument; and

connecting said incoming call to said telephone answering service when said ring count is equal to a maximum extension ring count MAX2 wherein said incoming caller can leave a message with said telephone answering service, and upon taking said monitor telephone call, a person taking said monitor telephone call can listen to said incoming caller leaving said message without knowledge of the incoming caller.

33. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 32 wherein said establishing a monitor telephone call to said monitor telephone instrument further comprises:

ringing a local telephone extension on said individual'"'"'s premises.

34. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 33 wherein said establishing a monitor telephone call to said monitor telephone instrument further comprises:

establishing a one-way connection between said incoming call and said local telephone extension.

35. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 34 further comprising:

establishing a two-way connection between said local telephone extension and said incoming call upon a predetermined code being entered on said local telephone extension.

36. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 32 wherein said establishing a monitor telephone call to said monitor telephone instrument further comprises:

dialing a remote telephone extension off from said individual'"'"'s premises.

37. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 36 wherein said dialing a remote telephone extension off from said individual'"'"'s premises further comprises:

dialing said remote telephone over a second POTS telephone line.

38. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 36 wherein said establishing a monitor telephone call to said monitor telephone instrument further comprises:

establishing a one-way connection between said incoming call and said remote telephone extension.

39. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 38 further comprising:

establishing a two-way connection between said remote telephone extension and said incoming call upon a predetermined code being entered on said remote telephone extension.

40. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 36 wherein said remote telephone extension is a cellular telephone.

41. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 32 wherein said monitor telephone instrument is a cellular telephone.

42. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 32 wherein said telephone answering service is a central office voice mail service.

43. A method for monitoring incoming calls on a POTS telephone line to an individual'"'"'s premises as in claim 32 wherein said maximum answer ring count MAX1 equals said maximum extension ring count MAX2, and said ringing of said telephone answering service is discontinued after taking said POTS telephone line off-hook.