Electronic mail distribution system for integrated electronic communication

• US 6,023,700 A
• Filed: 06/17/1997
• Issued: 02/08/2000
• Est. Priority Date: 06/17/1997
• Status: Expired due to Term

• Current Assignee: Oath Inc. (Verizon Communications Inc.)
• Original Assignee: Cranberry Properties, LLC (Verizon Communications Inc.)
• Inventors: Owens, Stephen J. H., Finney, Michael S., Snider, Michael L., Wright, Randall S., Paynter, James W., Bard, Robin R.
• Primary Examiner(s): Choules, Jack M.
• Assistant Examiner(s): ALAM, SHAHID AL
• Application Number:
  US08/877,614
• Time in Patent Office: 966 Days
• Field of Search: 707/2, 707/8, 707/9, 707/10, 455/412
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/301 Management of recordings
• CPC Class Codes: H04M 2203/4509 Unified messaging with single point of access to voicemail and other mail or messaging systems unified messaging in packet switching networks H04L51/56
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04N 1/00209 Transmitting or receiving image data, e.g. facsimile data, via a computer, e.g. using e-mail, a computer network, the internet, I-fax
• CPC Class Codes: H04N 1/00212 Attaching image data to computer messages, e.g. to e-mails
• CPC Class Codes: H04N 1/00214 details of transmission
• CPC Class Codes: H04N 1/00217 only involving computer data transmission protocols, e.g. SMTP, WAP or HTTP communication protocol aspects and techniques in packet data networks H04L69/00; network-specific arrangements or communication protocols supporting networked applications H04L67/00
• CPC Class Codes: H04N 1/324 intermediate the transmitter and receiver terminals, e.g. at an exchange
• CPC Class Codes: H04N 1/32416 Storage of instructions or retrieval of prestored instructions
• CPC Class Codes: H04N 2201/0086 Image transceiver H04N2201/0093 and H04N2201/0094 take precedence
• CPC Class Codes: Y10S 707/99939 Privileged access

Abstract

A system is disclosed for integrated electronic mail, voice mail, and fax mail messaging. A common message format is defined for use by an electronic mail service and a telecommunications service so electronic mail messages that may include voice and fax mail attachments may be exchanged between the services. Message senders and receivers may choose from a variety of filter and forward options that allow them to manage their communications and specify a preference for receiving messages at the electronic mail or telecommunications service. Forwarding and conversion of messages is performed automatically. The options are used to define a set of rules to be applied to inbound and outbound messages so that messages are sent and received in accordance with the preferences of the senders and receivers.

Claims

1. An electronic mail gateway for facilitating cross-media messaging between an electronic mail messaging system and a telecommunications switch, comprising:

a first host computer in communication with said electronic mail messaging system, said first host computer adapted to store and forward a plurality of electronic mail messages;

an electronic mail distributor at said first host computer for selectively altering said electronic mail messages for routing to a plurality of electronic mailboxes associated with said telecommunications switch; and

a second host computer in communication with said telecommunications switch, said second host computer adapted to receive electronic mail messages from said electronic mailboxes associated with said telecommunications switch.

2. The gateway of claim 1 wherein said electronic mail messaging system is part of an online information service.

3. The gateway of claim 1 wherein said electronic mail distributor selectively alters said electronic mail messages for routing to said electronic mailboxes in association with said telecommunications switch in accordance with electronic mail message recipient profiles.

4. The gateway of claim 1 wherein said electronic mail distributor selectively alters said electronic mail messages in accordance with a common message format.

5. The gateway of claim 1 wherein said electronic mail distributor selectively alters said electronic mail messages by concatenating new routing information to certain ones of said plurality of electronic mail messages.

6. The electronic mail distributor of claim 5 wherein new routing information comprises a sender field identifying an electronic mail service provider and a receiver field identifying a telecommunications service provider.

7. An electronic mail gateway for facilitating cross-media messaging between an electronic mail messaging system and a telecommunications switch, comprising:

a first host computer in communication with said telecommunications switch, said first host computer adapted to store and forward a plurality of electronic mail messages with voice mail or fax mail attachments;

a second host computer in communication with said electronic mail messaging system, said second host computer adapted to receive said electronic mail messages with said attachments from said first host computer;

an electronic mail distributor for distributing said electronic mail messages with said attachments to a plurality of electronic mailboxes; and

a graphical user interface for use by recipients of said electronic mail messages, said graphical user interface adapted for communication with said electronic mailboxes and comprising an audio player for playing said voice mail attachments and a fax viewer for displaying said fax mail attachments.

8. The gateway of claim 7 wherein said electronic mail messaging system is part of an online information service.

9. A method for forwarding electronic mail messages to a telecommunications switch comprising the steps of:

(a) accepting an electronic mail message in accordance with a first format from an electronic messaging system;

(b) locating a profile associated with a recipient of said electronic mail message, said profile including forwarding instructions;

(c) altering routine information for said electronic mail message in accordance with said forwarding instructions for routing to an electronic mailbox in association with said telecommunications switch; and

(d) forwarding said altered electronic mail message to said telecommunications switch.

10. The method of claim 9 wherein said electronic mail message is altered in accordance with a common message format.

11. The method of claim 9 wherein step (c) includes concatenating new routing information to said electronic mail message.

12. The method of claim 11 wherein said new routing information comprises a sender field identifying an electronic mail service provider and a receiver field identifying a telecommunications service provider.