Multi-view personalized communications agent
First Claim
1. An agent device for regulating access to user data in response to a request for user data generated at a remote location across a communications network, said apparatus comprising:
- a data storage means storing,data describing a plurality of caller types,for each said caller type, data describing a type of user data accessible by said caller type, andfor each said user data type, data describing a corresponding authentication method required to access said user data type; and
an authorization decoder for receiving a plurality of authorization signals representing different levels of authorization to access different types of said user data, and for recognizing said authorization signals according to a said authentication method; and
a data access signal generator for generating data access signals for accessing authorized data types;
wherein said agent device allows or denies access to portions of stored data depending on a type of caller and a level of said received authorization signal.
8 Assignments
0 Petitions
Accused Products
Abstract
A data access and retrieval system comprises a plurality of user data sources each storing electronic data signals describing data specific to a user, or enabling services selected by a user; an agent device which is configurable to select individual ones of the user data sources and present selections of user data and service data to a set of callers who may interrogate the agent device remotely over a communications network; a plurality of service terminals capable of communicating with the agent device over a communications network the service terminals operable by said callers; and a plurality of key devices, storing caller information and security code information for enabling remote access of selections of user data and/or services to be transmitted over a communications network to a caller located at a said service terminal.
-
Citations
9 Claims
-
1. An agent device for regulating access to user data in response to a request for user data generated at a remote location across a communications network, said apparatus comprising:
-
a data storage means storing, data describing a plurality of caller types, for each said caller type, data describing a type of user data accessible by said caller type, and for each said user data type, data describing a corresponding authentication method required to access said user data type; and an authorization decoder for receiving a plurality of authorization signals representing different levels of authorization to access different types of said user data, and for recognizing said authorization signals according to a said authentication method; and a data access signal generator for generating data access signals for accessing authorized data types; wherein said agent device allows or denies access to portions of stored data depending on a type of caller and a level of said received authorization signal. - View Dependent Claims (2, 3, 4, 5, 6, 7)
-
-
8. A method of a acessing a plurality of user data sources over a communications network from a location remote from said user data sources, said method comprising the steps of:
-
storing in a look-up table data describing a type of caller; storing in said look-up table for each said caller type data designing types of user data accessible by said caller type; for each said user data type, storing in said look-up table data describing a corresponding authentication method, wherein a type of said authentication method depends on a type of said user data requested by said caller; and receiving a request signal requesting access to user data available from at least one said user data source; receiving an authorization signal representing an authorization to access user data available from said at least one user data source; recognizing said authorization signal according to said authentication method; reading said look-up table data describing types of user data which are authorized for access in response to a said received authorization signal; and accessing authorized data types from at least one said user data source, wherein access to said authorized types of user data is allowed or denied depending on a type of said caller, and a level of authorization of said recieved authorization signed. - View Dependent Claims (9)
-
Specification