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System and method for delivering expert information by computer

  • US 6,026,148 A
  • Filed: 05/28/1997
  • Issued: 02/15/2000
  • Est. Priority Date: 05/28/1997
  • Status: Expired due to Term
First Claim
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1. A method of providing information by computer to a plurality of users, from at least one expert respondent, the method comprising the steps of:

  • a) submitting a question, in machine-readable form, to a computer, the question being submitted by any one of a plurality of users, the computer having a memory capable of storing the question, and storing the question in said memory, wherein the question is made accessible to all of said users,b) transmitting the question to an expert respondent who will answer the question,c) receiving an oral response, from the expert respondent, through a telephone line connected to said computer,d) converting the oral response to a machine-readable sound file, and storing said file in said memory, ande) playing said sound file to any of said users upon receipt of an electronic request from any of said users.

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