Information collection system
First Claim
1. In an information collection system including an information reading device operatively coupled to a computer system, a method for collecting information from and related to a device capable of printing said information for a warranty database, said method comprising the steps of:
- encoding said information using said device;
printing said information using said device;
reading said information using said information reading device; and
storing said information in said warranty database.
2 Assignments
0 Petitions
Accused Products
Abstract
An information collection system is used to improve the efficiency and accuracy of the collection of information for warranty database for printers. The system includes an information reading device attached to a computer system. Printer configuration and performance parameters which are to be collected are printed on a selftest page encoded as a bar code. In the preferred embodiment of the information collection system, the information reading device is a standard hand held bar code reader and the computer system is a portable computer. A windows based bar code reading utility is used to decode the data from the bar code reader. Information would be collected from the printer by printing a selftest page including the bar code, reading the bar code using the bar code reader, and storing the information decoded by the bar code reading utility on the hard disk drive of the computer system. At a later time, the data is transferred to the warranty database over a communications link such as a modem.
87 Citations
20 Claims
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1. In an information collection system including an information reading device operatively coupled to a computer system, a method for collecting information from and related to a device capable of printing said information for a warranty database, said method comprising the steps of:
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encoding said information using said device; printing said information using said device; reading said information using said information reading device; and storing said information in said warranty database. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A system for collecting information in a printed form for a warranty database, with said information in said printed form generated by a device and related to said device, said system comprising:
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a computer system for executing an information reading utility program; an information reading device operatively coupled to said computer for reading said information in said printed form, with said computer system configured to receive said information from said information reading device and configured to store said information in said warranty database. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification