Telecommunications access cost management system

• US 6,032,132 A
• Filed: 06/12/1998
• Issued: 02/29/2000
• Est. Priority Date: 06/12/1998
• Status: Expired due to Term

• Current Assignee: CSG Systems Incorporated (CSG Systems International Incorporated)
• Original Assignee: CSG Systems Incorporated (CSG Systems International Incorporated)
• Inventors: Nelson, Nickolas B.
• Primary Examiner(s): Voeltz, Emanuel Todd
• Assistant Examiner(s): SOFOCLEOUS, MICHAEL D
• Application Number:
  US09/097,136
• Time in Patent Office: 627 Days
• Field of Search: 705/34, 705/27, 455/406
• US Class Current: 705/34
• CPC Class Codes: G06Q 30/04 Billing or invoicing

Abstract

A Telecom Access Cost Management System provides the capability for a communication carrier service provider to substantially automate the payment to other communication carrier service providers for the use of their services and equipment. Billed charges are received in a variety of forms from the communication carrier service providers. The cost processor receives this information, checks its integrity, and converts it to a format in which it can be further processed. Once this information has been uploaded and converted, a validation process is performed in which the individual items of the bill are checked as to whether the rate information charged by the communication carrier service providers matches the rates which have been either negotiated or established by a third party. Any discrepancies noted in this comparison process are included in a report that is included with the item in the billed charges. The user of the system can then review the billed charges in conjunction with any discrepancy amounts that have been noted. An automated payment module then provides for the generation of an electronic file for transmittal to Accounts Payable for payment to the communication carrier service provider who has provided the service and also provides any dispute reports that may then be later negotiated between the parties.

Claims

1. A system for use in the handling of billed charges between different communication carrier service providers, comprising the steps of:

receiving, at a first communication carrier service provider, billed charges in a first digital file format from a second communication carrier service provider, wherein said billed charges include a plurality of entries and each of said entries includes a billed charge rate component;

automatically retrieving from a database, for each of said plurality of entries, a reference charge rate corresponding in type with said billed charge rate;

automatically comparing, for each of said plurality of entries, said billed charge rate with said corresponding reference charge rate to identify discrepancies therebetween.

2. A system as claimed in claim 1, further comprising the step of:

automatically identifying predetermined information for any of said plurality of billing entries that have identified discrepancies between said corresponding billed charge rate and said reference charge rate.

3. A system as claimed in claim 2, said automatically identifying step comprising:

displaying at least a portion of said predetermined information to a user at user interface.

4. A system as claimed in claim 3, wherein said predetermined information includes information relating to the identified discrepancy.

5. A system as claimed in claim 1, further comprising:

automatically identifying for payment at least a portion of said plurality of entries of said billing charges.

6. A system as claimed in claim 5, wherein the at least a portion of said plurality of entries are those entries which are without an identified discrepancy.

7. A system as claimed in claim 5, wherein the at least a portion of said plurality of entries is automatically identified for payment if the billing amount of the entries is less than a predetermined amount.

8. A system as claimed in claim 1, wherein said database comprises a plurality of different types of said reference charge rates.

9. A system as claimed in claim 8, wherein the different types of said reference charge rates includes:

i) rates as established by contract between said first and second communication carrier service providers, and ii) rates as established by a third-party.

10. A system as recited in claim 1, further comprising:

automatically determining whether a given billing entry corresponding with an identified discrepancy should be automatically authorized for payment.

11. A system as claimed in claim 10, wherein each of said plurality of entries corresponds with data in said billed charges that includes a billed amount, and wherein said automatically determining step further comprises:

automatically comparing, for each of said entries, said corresponding billed amount with a predetermined unit amount, wherein said portion of billing entries comprises only those having billing amounts less than said predetermined amount are automatically authorized for payment.

12. A system as claimed in claim 1, further comprising the step of:

automatically converting said billed charges in said first digital file format to a second digital file format in accordance with preprogrammed instructions, said preprogrammed instructions being automatically selected in corresponding relation to identification information included in the billed charges received in said first digital file format from the second communication carrier service provider.

13. A system as claimed in claim 1, said receiving step comprising:

reading said billed charges from any of a plurality of types of digital storage means.

14. A system as claimed in claim 1, further comprising:

automatically generating a dispute report for a given billing entry with a corresponding identified discrepancy.

15. A system for processing billed charges between service providers comprising:

means, at a first service provider, for uploading the billed charges in a first format from a second service provider, wherein the billed charges includes a plurality of entries with a billed rate component;

database means which includes reference billing rate information; and

validation means which receives the billed charges from said means for receiving billed charges and automatically compares the billed rate component of the plurality of entries with the reference billing rate information to identify discrepancies.

16. The system for processing billed charges between service providers of claim 15 wherein said means for uploading the billed charges includes means for converting the billed charges from the first format to a second format.

17. The system for processing billed charges between service providers of claim 16 wherein the second format is a relational database format.

18. The system for processing billed charges between service providers of claim 17 further including a user interface for displaying a selected information.

19. The system for processing billed charges between service providers of claim 18 wherein the user interface provides the capability to manually enter the billed charges and other bill related information.

20. The system for processing billed charges between service providers of claim 15 further including a dispute management means which generates a dispute report for any of the plurality of entries for which the validation means has identified a discrepancy.

21. The system for processing billed charges between service providers of claim 20 wherein the dispute management means further includes means to review, amend, and close dispute reports.

22. The system for processing billed charges between service providers of claim 15 further including means for review and approval of the billed charges.

23. The system for processing billed charges between service providers of claim 22 further including autopayment means which provides automatic payment of the billed charges when approved.

24. The system for processing billed charges between service providers of claim 22 further including means for requesting authorization of payment when the billed charges exceed a predetermined value.

25. The system for processing billed charges between service providers of claim 15 wherein the means for receiving the billed charges includes means for comparing the plurality of entries against information contained in the database to check for duplicate entries.

26. The system for processing billed charges between service providers of claim 15 wherein the reference billing rate information includes at least one of a group comprising:

billing rates based on agreements between the first and second parties, and billing rates established by a third party.

27. The system for processing billed charges between service providers of claim 15 wherein the billed charges relate to the use of the second provider'"'"'s telephony services by the first provider.

28. A system for processing billed charges from a vendor, comprising:

at least one graphical user interface comprising;

an upload module which uploads the billed charges from the vendor in a first format, wherein the billed charges include a plurality of entries with a billed rate component; and

a validation module which receives the billed charges and automatically compares the billed rate component of the plurality of entries with reference billing rate information to identify discrepancies;

a display which displays information relating to the billed charges; and

a database in connection with the at least one graphical user interface which provides the reference billing rate information.

29. The apparatus of claim 28 wherein the upload module includes means for converting the billed charges from the first format to the second format and storing the billed charges in the database.

30. The apparatus of claim 29 wherein the at least one graphical user interface is connected to the database over a data network.

31. The apparatus of claim 30 wherein the connection is a ODBC TCP/IP connection.

32. The apparatus of claim 31 wherein the upload module includes means for accessing the database and checking the billed charges for duplicate entries.

33. The apparatus of claim 28, wherein the graphical user interface further includes at least one processing module from a group comprising:

a dispute management module for generating dispute reports for any of the plurality of entries for which the validation module has identified a discrepancy;

a bill review and approval module which provides for review of the information relating to the billed charges, and status changes relating to payment of the billed charges; and

a bill payment module which provides for automatic payment to the vendor of the billed charges which have been approved.

34. The apparatus of claim 33, wherein the graphical user interface further includes at least one processing module from a group comprising:

a standard reports module provides for display and output of the billed charges in a plurality of formats;

a manual data entry module which processes billing information manually entered into the at least on graphical user interface;

at least one vendor management module which maintains information specific to vendors in the database;

an account management module which maintains a master account table in the database;

a filed percent interstate usage management module which maintains information related to interstate usage rates in the database;

a contract management module which tracks and maintains a table of contracts between parties in the database;

a billed circuit inventory module which maintains an inventory of circuits in the database;

a data dictionary module which provides for organization, annotation, location, and retrieval of information in the database;

a user access management module which controls access to various portions of the system; and

a system administration module provides for the adding, changing, and deleting of reference information in the database.

35. The apparatus of claim 28 wherein the database is relational in nature.

36. The apparatus of claim 28 wherein the at least one graphical user interface is a personal computer.