Interactive telephone system for optimizing service economy

• US 6,035,027 A
• Filed: 02/12/1997
• Issued: 03/07/2000
• Est. Priority Date: 04/24/1992
• Status: Expired due to Fees

• Current Assignee: Cygnus Telecommunications Technology LLC (Cygnus Systems Incorporated)
• Original Assignee: Cygnus Telecommunications Technology LLC (Cygnus Systems Incorporated)
• Inventors: Alleman, James Harry
• Primary Examiner(s): Hunter, Daniel S.
• Application Number:
  US08/798,115
• Time in Patent Office: 1,119 Days
• Field of Search: 379/201, 379/207, 379/127, 379/142, 379/67, 379/88, 379/231, 379/233, 379/234, 379/202, 379/204, 379/205, 379/212
• US Class Current: 379/205.01
• CPC Class Codes: H04M 15/49 Connection to several service providers
• CPC Class Codes: H04M 15/8044 Least cost routing
• CPC Class Codes: H04M 2215/42 Least cost routing, i.e. provision for selecting the lowest cost tariff
• CPC Class Codes: H04M 2215/46 Connection to several service providers
• CPC Class Codes: H04M 2215/745 Least cost routing, e.g. Automatic or manual, call by call or by preselection
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/36 Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/4228 in networks
• CPC Class Codes: H04M 3/48 Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
• CPC Class Codes: H04M 3/487 Arrangements for providing information services, e.g. recorded voice services or time announcements
• CPC Class Codes: H04Q 2213/13095 PIN / Access code, authentication
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/13138 Least cost routing, LCR
• CPC Class Codes: H04Q 2213/13152 Callback
• CPC Class Codes: H04Q 2213/13204 Protocols
• CPC Class Codes: H04Q 2213/13377 Recorded announcement
• CPC Class Codes: H04Q 2213/13405 Dual frequency signaling, DTMF
• CPC Class Codes: H04Q 3/0016 Arrangements providing connection between exchanges
• CPC Class Codes: H04Q 3/72 Finding out and indicating number of calling subscriber

Abstract

A central location of a telephone switching system is placed where favorable local exchange tariffs are available. The central location includes a caller responsive unit which compares the caller identification accompanying the call attempt against a prestored list of identification data assigned to authorized system users. A positive comparison result causes the system to signal to the originator to terminate the call attempt. The system thereafter calls the originating caller telephone from the central location. The system allows the originating caller to input the number of the party to whom a connection is desired by the originator. The system responds by establishing a connection with the called party and bridges communications between the called and calling parties at the central location. The system includes the capability of employing audio responses of various types to calling or called parties.

Claims

1. A telephone system for providing economical use of differences in long distance tariff rates for international telephone service to subscribers, comprising a service center having a direct inward dial number assigned to each subscriber and an assigned call-back number recorded for each subscriber, a sensor for receiving the direct inward dial signal sent by the subscriber to the service center, a first outbound circuit from the service center over which the center dials the callback number of the subscriber when the direct inward dial number is triggered and on which the subscriber enters the number of the called party, a second outbound circuit from the service center over which the center dials the number entered by the subscriber on the first circuit to reach the called party, and an automatic bridging device for bridging the subscriber on the first circuit to the called party on the second circuit, whereby the subscriber is telephonically linked to the called party without human intervention at the service center.

2. The system according to claim 1 wherein the service center indicates an invalid call attempt if the direct inward dial call does not terminate within a predetermined period of time.

3. The system according to claim 2 wherein the system presents an audio message to the subscriber in response to the invalid call attempt.

4. The system according to claim 1 wherein the system indicates an invalid call attempt to the subscriber if the subscriber dials a number other than his direct inward dial number.

5. The system according to claim 4 wherein the system presents an audio message to the subscriber in response to an invalid call attempt.

6. A method for economically using differences in long distance tariff rates for international telephone service comprising (a) a subscriber to a telephone service dials a service center on a direct inward dial number assigned to the subscriber by the service, (b) the subscriber hangs up after a predetermined interval, (c) the service automatically calls back the subscriber at an assigned call-back number on a first outbound circuit, (d) the subscriber enters the number of the called party on the first circuit, (e) the service automatically calls the called party on a second outbound circuit, and (f) the service automatically bridges the two circuits, telephonically connecting the subscriber to the called party.

7. A method as in claim 6 wherein the incoming direct inward dial signal from the subscriber is terminated if the subscriber dials a number other than his assigned direct inward dial number.

8. A method as in claim 6 wherein a prerecorded message is played to the subscriber if the direct inward dial number entered by the subscriber is other than his assigned direct inward dial number.

9. A method as in claim 6 wherein the subscriber is informed that it is an invalid call attempt if the subscriber does not terminate the direct inward dial call within a predetermined period of time.

10. A method as in claim 7 wherein the subscriber is also given a prerecorded message if the call is not terminated.

11. In a method for economically using differences in tariff rates for international calls by originating calls from a location having relatively lower tariff rates to a location having relatively higher rates, in which a subscriber calls a service located in a jurisdiction having relatively low cost outbound calls, the service calls the subscriber back on an outbound circuit, the subscriber enters the telephone number of the called party in the called party'"'"'s jurisdiction, the service calls the called party on a second outbound circuit, and the service bridges the two circuits to telephonically connect the subscriber and the called party, the improvement comprising using direct inward dialing for the initial call from the subscriber to the service, and the subscriber hangs up before there is a charge for the call from the subscriber to the service.