×

Method and apparatus automatic call-back

  • US 6,035,031 A
  • Filed: 12/31/1997
  • Issued: 03/07/2000
  • Est. Priority Date: 12/31/1997
  • Status: Expired due to Fees
First Claim
Patent Images

1. A method for operating a call-back system in a telecommunications network, comprising:

  • receiving a call from a calling subscriber directed to a telephone station of a called party;

    determining in a first control unit associated with the calling subscriber whether the telephone station of the called party is busy;

    in response to a determinaton that the telephone station is busy, the first control unit retrieving a profile associated with the calling subscriber and soliciting additional information from the calling subscriber;

    generating call-back information based on the profile and the additional information; and

    sending the call-back information to a second control unit associated with the called party.

View all claims
  • 1 Assignment
Timeline View
Assignment View
    ×
    ×