×

Method and apparatus for executing a human-machine dialogue in the form of two-sided speech as based on a modular dialogue structure

  • US 6,035,275 A
  • Filed: 01/09/1998
  • Issued: 03/07/2000
  • Est. Priority Date: 01/09/1997
  • Status: Expired due to Term
First Claim
Patent Images

1. A method for in a transaction environment executing a machine-controlled human-machine dialogue, said method comprising the steps of:

  • receiving an access call;

    interrogating said access call in a dialogue structure by means of outputted speech items whilst examining subsequently received human speech items for ascertaining an actual transaction instance;

    generating said outputted speech items in accordance with said ascertaining until either attaining a positive transaction result, or otherwise exiting the dialogue in case of failure; and

    wherein said dialogue is constructed from callable subdialogues which constitute respective mutually independent building blocks wherein said subdialogues are stored in a hierarchy arrangement for generating a particular outcome if a positive result is attained by the subdialogue in question, wherein said subdialogues offer interfaces for mutual coupling with a hierarchically superior subdialogue, so that the overall structure is formed as based on a selection of subdialogues and exclusively based on required partial results by each of the subdialogues in the structure.

View all claims
  • 8 Assignments
Timeline View
Assignment View
    ×
    ×