Method of building up a data bank containing customer data and/or for the organization of a rebate or coupon system

• US 6,039,244 A
• Filed: 01/13/1997
• Issued: 03/21/2000
• Est. Priority Date: 10/04/1996
• Status: Expired due to Term

• Current Assignee: Aimia Proprietary Loyalty U.S., Inc. (Aimia Incorporated)
• Original Assignee: Beenz.Com Inc. (Shore Capital Group Ltd.)
• Inventors: Finsterwald, Martin
• Primary Examiner(s): Hajec, Donald
• Assistant Examiner(s): St. Cyr, Daniel
• Application Number:
  US08/783,372
• Time in Patent Office: 1,163 Days
• Field of Search: 235/375, 235/379, 235/380, 235/383, 235/462, 235/472.01, 235/468, 705/14, 705/26, 705/501, 705/513
• US Class Current: 235/375
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0239 Online discounts or incentives
• CPC Class Codes: G06Q 30/0621 Item configuration or customization

Abstract

The invention relates to a method of building up a data bank containing customer data and/or for the organization of a rebate or coupon system. Furthermore, the invention relates to the use of such a method and also to computerized tills usable in the context of the method, to printed till receipts, printed invoices, printed entry cards, product packages, product labels and product tags. Finally, the invention also relates to an apparatus for the production of the said product packages, product labels and product tags. In the context of the invention products to be sold to customers, or records handed out to the customers on purchase of products or services, are respectively provided with an individual code and the code is transmitted by the customer, after purchase of the product or of the service, together with data characterizing the respective customer to a data collecting station via a communication network, in particular via the Internet or via a telephone network, with the data collecting station being laid out to at least store the data characterizing the respective customer.

Claims

1. A method for motivating a customer to purchase a product or a service and for rewarding the customer for repeat purchases thereof, the method comprising the steps of:

applying a unique code to evidence of the purchase of the product or service;

giving a customer access to the evidence including the code thereon after the customer has completed the purchase, wherein the evidence is part of the product, and including the step of applying the code to the product so that the code remains invisible to the customer until after the customer purchased the product;

establishing a central data processing and retention having an Internet connection;

causing the customer to contact the station via the Internet and to transmit the code and data identifying a characteristic of the customer to the processing station;

at the processing station assigning a digitally accessible account to the customer;

digitally receiving the code and the data transmitted by the customer and without human intervention directing at least the data transmitted by the customer via the Internet to the account;

in the account, storing a value assigned to the product or service;

repeating the steps of giving, transmitting the code via the Internet to the processing station, and digitally receiving and storing; and

permitting the customer via the Internet and without further human intervention to redeem accumulated values in the account and apply the redeemed accumulated values to at least one of a plurality of uses selected by the customer.

2. A method according to claim 1 wherein the evidence is a receipt and including providing the customer with the receipt.

3. A method according to claim 1 including the step of accessing the account at the station via the Internet and providing an account status update.