Interactive call identification

• US 6,041,103 A
• Filed: 04/16/1996
• Issued: 03/21/2000
• Est. Priority Date: 04/16/1996
• Status: Expired due to Fees

• Current Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: La Porta, Thomas F., Netravali, Arun N.
• Primary Examiner(s): Tsang, Fan S.
• Assistant Examiner(s): Hoosain, Allan
• Application Number:
  US08/632,860
• Time in Patent Office: 1,435 Days
• Field of Search: 379/67, 379/88, 379/89, 379/201, 379/202, 379/207, 379/93, 379/96, 379/100, 379/67.1, 379/88.01, 379/219, 379/185, 379/211, 379/88.17, 379/88.18, 379/88.25 , 379/88.26, 379/212, 379/204, 379/93.01, 370/352, 370/353, 370/380
• US Class Current: 379/67.1
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04M 1/57 Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set at the operator set in a manual exchange H04M5/20
• CPC Class Codes: H04M 1/663 Preventing unauthorised calls to a telephone set
• CPC Class Codes: H04M 2203/2038 Call context notifications
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04M 3/428 Arrangements for placing incoming calls on hold
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/53316 Messaging centre selected by message originator
• CPC Class Codes: H04Q 2213/1307 Call setup
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/13097 Numbering, addressing
• CPC Class Codes: H04Q 2213/13102 Common translator
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/1313 Metering, billing
• CPC Class Codes: H04Q 2213/13134 Coin boxes, payphone, prepaid
• CPC Class Codes: H04Q 2213/13176 Common channel signaling, CCS7
• CPC Class Codes: H04Q 2213/13204 Protocols
• CPC Class Codes: H04Q 2213/13206 : User-to-user signaling, UUS
• CPC Class Codes: H04Q 2213/13209 : ISDN
• CPC Class Codes: H04Q 2213/1326 : Consultation call, broker's call, call hold, toggling
• CPC Class Codes: H04Q 2213/13271 : Forced release
• CPC Class Codes: H04Q 2213/13282 : Call forward, follow-me, call diversion
• CPC Class Codes: H04Q 2213/1329 : Asynchronous transfer mode, ATM
• CPC Class Codes: H04Q 2213/13377 : Recorded announcement
• CPC Class Codes: H04Q 2213/13405 : Dual frequency signaling, DTMF
• CPC Class Codes: H04Q 3/72 : Finding out and indicating number of calling subscriber

Abstract

A method and apparatus for interactive call identification of a call to a called party. Identifying messages, either text and voice, can be entered on a call-by call basis by the calling party to provide information regarding the call to enable the called party to screen the incoming call. Such identifying messages can include descriptive information about the identity of the caller, the subject matter of the call or any other user-user information. The identifying message is transmitted in the form of a real-time message sent by the caller and received by the party being called in advance of their accepting the call. The identifying message is created on a call-by-call basis by the calling party. The called party receives the identifying message and, after receiving the message, the called party can accept, forward or reject the incoming call based on the information provided in the identifying message. The calling party has the option of using either real-time or pre-recorded message functions. The calling party can select, via a predetermined access code to enter a personal message (voice or text) directly from the location from which the call is being placed after dialing the desired number. Interactive call identification can be initiated either by the called or calling party.

Claims

1. A method for identifying a calling party of a telephone call to a called party, the method comprising the steps of:

receiving said telephone call over a first telephone connection from said calling party, said telephone call directed to a telephone number of said called party dialed by said calling party;

determining whether said telephone number is a subscriber'"'"'s telephone number or whether said calling party has entered an activation code with the dialed telephone number;

prompting said calling party to enter a message in both of the following situations;

a) when the telephone number is a subscriber'"'"'s telephone number; and

b) when the calling party has entered an activation code with the dialed telephone number;

receiving said message over said first telephone connection from said calling party, said message containing user-user information, including an identification of said calling party;

establishing a second telephone connection to a called party in response to receiving said message;

sending said message over said second telephone connection to said called party;

receiving a call processing input over said second telephone connection from said called party; and

bridging said first telephone connection to said second telephone connection thereby establishing an end-to-end connection from said calling party to said called party, if said call processing input represents an instruction to accept the call.

2. The method of claim 1, wherein said network is an Integrated Services Digital Network.

3. The method of claim 1, wherein said network is a broad band Integrated Services Digital Network.

4. The method of claim 1, wherein said network is a packet network.

5. The method of claim 1, wherein said network is a POTS network utilizing DTMF signals.

6. The method of claim 1, wherein said method is implemented on a network server.

7. The method of claim 1, wherein said method is implemented on an originating switch.

8. The method of claim 1, wherein said method is implemented on an intermediate switch.

9. The method of claim 1, wherein said method is implemented on a terminating switch.

12. The method of claim 1, wherein the message is one of a voice message and a text message.

13. The method of claim 12, wherein the step of receiving the message over the first telephone connection includes the step of prompting the calling party to enter the message.

14. The method of claim 13, wherein the step of receiving the call processing input over the second telephone connection includes the step of prompting the called party to enter the call processing input.

15. The method of claims 14, wherein the step of receiving the telephone call over the first telephone connection includes the step of placing the telephone call on hold.

16. The method of claim 15, wherein the step of processing the telephone call includes the step of forwarding the call over a third telephone connection to an alternate location when the call processing input is an instruction to forward the telephone call.

17. The method of claim 15, wherein the step of receiving the telephone call over a first telephone connection includes the steps of:

receiving a dialed telephone number at an originating switch;

determining whether the dialed telephone number is a subscriber'"'"'s telephone number; and

routing the call to a server function element to establish the first telephone connection.

18. The method of claim 15, wherein the step of receiving the telephone call over a first telephone connection includes the steps of:

receiving a dialed telephone number and an activation code at an originating switch, the activation code indicating that a message will be transferred; and

routing the telephone call from the originating switch to a server function element to establish the first telephone connection.

19. The method of claim 15, further including the step of sending a ring-no answer signal to the calling party when the call processing input is an instruction to reject the telephone call.

20. The method of claim 15, further including the step of sending an announcement to the calling party when the call processing input is an instruction to reject the telephone call.

21. The method of claim 15, wherein the message containing user-user information is a text message.

22. The method of claim 21, wherein the text message is entered by a keyboard.

23. The method of claim 15, wherein the message is a pre-stored message sent by the calling party.

24. The method of claim 15, further including the step of converting the text message into an audio message.

25. The method of claim 15, further including the step of storing the message prior to the step of sending the message over the second telephone connection.

26. The method of claim 15, wherein the step of sending the message over a second telephone connection further includes the steps of:

alerting the called party to the message by a call-waiting signal; and

allowing the called party to place an existing call to the called party on hold, receive the message, and enter the call processing input.

10. A telecommunications system, comprising:

means for receiving a telephone call over a first telephone connection from a calling party, said telephone call directed to a telephone number of said called party dialed by said calling party;

means for determining whether said telephone number is a subscriber'"'"'s telephone number or whether the calling party has entered an activation code with the dialed telephone number;

means for prompting said calling party to enter a message in both of the following situations;

a) when the telephone number is a subscriber'"'"'s telephone number; and

b) when the calling party has entered an activation code with the dialed telephone number;

means for receiving a message from said calling party over said first telephone connection, said message containing user-user information, said user-user information including an identification of the calling party;

means for establishing a second telephone connection to a called party in response to receiving said message;

means for sending said message over said second telephone connection to said called party;

means for receiving a call processing input over said second telephone connection from said called party; and

means for bridging said first telephone connection to said second telephone connection based on said call processing input, thereby establishing an end-to-end connection from said calling party to said called party.

11. The telecommunications system of claim 10, further including a means for placing the first connection on hold.

27. A system for interactive identification of a telephone call on a telecommunications network, comprising:

an originating switch receiving a telephone call directed to a telephone number of a called party; and

a server function element receiving said telephone call forwarded from said originating switch over a first telephone connection, said server function element;

1) determining whether said telephone number is a subscriber'"'"'s telephone number or whether the calling party has entered an activation code with the dialed telephone number;

2) prompting said calling party to enter a message in both of the following situations;

a) when the telephone number is a subscriber'"'"'s telephone number; and

b) when the calling party has entered an activation code with the dialed telephone number;

3) establishing a second telephone connection to said called party,

4) sending said message to said called party over said second telephone connection,

5) receiving a call processing input over said second telephone connection from said called party in response to said message, and

6) bridging said first telephone connection to said second telephone connection based on said call processing input, thereby establishing an end-to-end connection from said calling party to said called party.

28. The system of claim 27, wherein the server function element is physically located in the originating switch.

29. The system of claim 27, wherein the server function element is physically located in the terminating switch of the telecommunications network associated with the called party.

30. The system of claim 27, wherein the server function element is physically located in a network server of the telecommunications network.

31. The system of claim 27, wherein the server function element is physically located in an intermediate switch of the telecommunications network, the telephone call being routed from the originating switch to a terminating switch associated with the called party via the intermediate switch.

32. The system of claim 27, wherein the telecommunications network is an Integrated Services Digital Network.

33. The system of claim 27, wherein the telecommunications network is a broad band Integrated Services Digital Network.

34. The system of claim 27, wherein the telecommunications network is a packet network.

35. The system of claim 27, wherein the telecommunications network is a POTS network utilizing DTMF signals.

36. The system of claim 27, wherein the message is one of a voice message and a text message.

37. The system of claim 36, wherein the server function element prompts the calling party to enter the message containing user-user information.

38. The system of claim 37, wherein the server function element prompts the called party to enter the call processing input.

39. The system of claim 38, wherein the server function element places the telephone call received from the originating switch on hold.

40. The system of claim 39, wherein the server function element processes the telephone call by forwarding the call over a third telephone connection to an alternate location when the call processing input is an instruction to forward the telephone call.

41. The system of claim 40, wherein the originating switch receives a dialed telephone number, determines whether the dialed telephone number is a subscriber'"'"'s number, and routes the call to the server function element to establish the first telephone connection.

42. The system of claim 41, wherein the originating switch receives a dialed telephone number and an activation code with the telephone call, the activation code indicating that a message will be transferred.

43. The system of claim 42, wherein the server function element sends a ring-no answer signal to the originating switch when the call processing input is an instruction to reject the telephone call.

44. The system of claim 43, wherein the server function element sends an announcement to the called party when the call processing input is an instruction to reject the telephone call.

45. The system of claim 44, wherein the message containing user-user information is a text message.

46. The system of claim 45, wherein the message is pre-stored in a calling device associated with the calling party.

47. The system of claim 46, wherein the server function element converts the text message into an audio message.

48. The system of claim 47, wherein the server function element stores the message before sending the message to the terminating switch.