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Method and system for automobile transactions

  • US 6,041,310 A
  • Filed: 12/12/1996
  • Issued: 03/21/2000
  • Est. Priority Date: 12/12/1996
  • Status: Expired due to Fees
First Claim
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1. An on-site system for facilitating an automobile transaction for a customer comprising:

  • a) an input/display terminal adapted to form a multilevel customer query and to display responses thereto, the terminal including a terminal processor, wherein the terminal processor is adapted to create a link between the customer and a salesperson assigned to that customer;

    b) a data server adapted to route a customer query from the input/display terminal to a storage device containing customer data, automobile inventory data, vehicle images, and video files, wherein the storage device is adapted to communicate to the input/display device via the data server a selected inventory responsive to the customer query;

    c) a communications device for making a customer-initiated contact with the linked sales person from the input/display terminal via the data server.

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