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Method for eliminating telephone hold time

  • US 6,049,603 A
  • Filed: 02/02/1999
  • Issued: 04/11/2000
  • Est. Priority Date: 09/24/1997
  • Status: Expired due to Fees
First Claim
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1. The method of prioritizing incoming calls and arranging for such incoming calls to be connected to a receiving party for voice contact at a later time, consisting of the steps of:

  • a. the caller temporarily establishing a communication connection with the receiving party;

    b. establishing a priority code, if the incoming call does not already have a priority code;

    c. establishing a place on the queue of incoming callers based on the priority code;

    d. establishing a time to reconnect;

    e. forwarding to the caller said established time to reconnect and, if not previously supplied, a priority code to the caller; and

    f. breaking the communication connection.

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