Method and apparatus for providing network-based customized call treatment
First Claim
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1. A method for providing customized treatment to incoming calls from a calling party to a called party, comprising:
- (a) querying a database with a first calling party identifier and a first called party identifier to obtain a call treatment parameter and a variable treatment parameter, the variable treatment parameter including an occurrence restriction; and
(b) treating the call, when the call treatment parameter and the variable treatment parameter indicates the call requires treatment, without connecting the call to the called party, based on the call treatment parameter and the variable treatment parameter.
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Abstract
A method and apparatus for providing customized treatment for incoming calls from a calling party to a called party. A database is queried with a calling party identifier and a called party identifier of the calling party to obtain a call treatment parameter. When the call treatment parameter indicates the call requires treatment before being connected, treating the call without connecting the call to the called party, based on the call treatment parameter.
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Citations
28 Claims
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1. A method for providing customized treatment to incoming calls from a calling party to a called party, comprising:
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(a) querying a database with a first calling party identifier and a first called party identifier to obtain a call treatment parameter and a variable treatment parameter, the variable treatment parameter including an occurrence restriction; and (b) treating the call, when the call treatment parameter and the variable treatment parameter indicates the call requires treatment, without connecting the call to the called party, based on the call treatment parameter and the variable treatment parameter. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. An apparatus for providing customized treatment to incoming calls from a calling party to a called party, within a communications network, comprising:
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a call processing speech module coupled to the communications network; and a treatment database coupled to the communications network, a plurality of correlated call treatment parameters and a plurality of variable treatment parameters being stored in said treatment database, each call treatment parameter and each variable treatment parameter being correlated with a calling party identifier and a called party identifier, the variable treatment parameter including an occurrence meter; said treatment database receiving a database query with a first calling party identifier and a first called party identifier to obtain a first call treatment parameter from the plurality of call treatment parameters and a first variable treatment parameter from the plurality of variable treatment parameters, said call processing speech module, when the first call treatment parameter and the first variable treatment parameter indicates the call requires treatment before being connected, treating the call without connecting the call to the called party. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27)
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28. An apparatus for providing customized treatment to incoming calls from a calling party to a called party, within a communications network, comprising:
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means for receiving a database query with a calling party identifier and a called party identifier to obtain a call treatment parameter and a variable treatment parameter, the variable treatment parameter including an occurrence restriction, means for treating the call without connecting the call to the called party, when the call treatment parameter indicates the call requires treatment before being connected, based on the call treatment parameter and the variable treatment parameter.
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Specification