Method and device for managing services in a telecommunications network

• US 6,058,175 A
• Filed: 12/17/1997
• Issued: 05/02/2000
• Est. Priority Date: 12/19/1996
• Status: Expired due to Term

• Current Assignee: Telefonaktiebolaget LM Ericsson
• Original Assignee: Telefonaktiebolaget LM Ericsson
• Inventors: Schultz, Roger
• Primary Examiner(s): Wolinsky, Scott
• Application Number:
  US08/992,690
• Time in Patent Office: 867 Days
• Field of Search: 379/201, 379/207, 379/229, 379/230, 370/352
• US Class Current: 379/201.05
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 3/4228 in networks
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42
• CPC Class Codes: H04Q 2213/135 Service creation
• CPC Class Codes: H04Q 2213/13525 GUI - graphical user interface, inc. for service creation
• CPC Class Codes: H04Q 3/0029 Provisions for intelligent networking
• CPC Class Codes: H04Q 3/0033 customer-controlled
• CPC Class Codes: H04Q 3/0054 Service creation techniques
• CPC Class Codes: H04Q 3/0062 Provisions for network management

Abstract

Apparatus and methods for designing; providing and managing customer services in a telecommunications network are disclosed. The services are handled in a separate service network, connected to the telecommunications network in a logical service, for example an SCP in an intelligent network. The service network is based on existing and commonly available network resources, for example, the Internet. Also, existing and commonly available terminals, such as personal computers are used for handling the services.

Claims

1. A method of handling subscriber services in an intelligent network, where services are stored in connection to at least one logical service means connected to a service network, the method comprising the steps of:

connecting the service network to a telecommunications network via the at least one logical service means;

connecting a subscriber terminal having a graphical user interface to the service network;

managing services at the logical service means through the graphical user interface; and

downloading at least part of a service program to the subscriber terminal, wherein the service program is implemented in three parts comprising;

a service execution part,

a first portion of a service management part to be run in the logical service means, and

a second portion of the service management part to be downloaded to the subscriber terminal for service management.

2. The method of claim 1, wherein the telecommunications network is an intelligent network, and the logical service means are Service Control Points (SCP) or Service Switching and Control Points (SSCP).

3. The method of claim 1, further comprising the step of connecting a service provider and/or services vendor terminal to the same service network as the subscriber terminal.

4. The method of claim 1, further comprising the step of using Internet as the service network.

5. An intelligent network in which subscriber services can be handled, comprising:

a telecommunications network in which calls are made and the services are used;

a service network comprising an existing and commonly available network;

at least one logical service means connecting the service network to the telecommunications network; and

a subscriber terminal having a graphical user interface for displaying the subscriber services, connected either to the telecommunications network or to the service network, for managing the subscriber services, wherein at least part of a service program is downloaded to the subscriber terminal for displaying and editing, wherein the service program is implemented in three parts comprising;

a service execution part;

a first portion of a service management part to be run in the logical service means; and

a second portion of the service management part to be downloaded to the subscriber terminal.

6. The intelligent network of claim 5, further comprising Service and Control Switching Points (SSCP) and/or Service Switching Points (SSP), and wherein the logical service means are Service Control Points (SCP) or SSCPs.

7. The intelligent network of claim 5, wherein service providers'"'"' and/or service vendors'"'"' terminals arc connected to the same network as the subscriber terminal.

8. The intelligent network of claim 5, wherein the Internet is used to connect the subscribers to the logical service means in the service network.