System and method for integration of communication systems with computer-based information systems
First Claim
1. A first system for providing data available within a second system for utilization within a third system, wherein one of said second and third systems includes a communication system and the other one of said second and third systems includes an information processing system, said first system comprising:
- means for determining a portion of data available within said second system useful for utilization within said third system;
means for obtaining said determined portion of said data available within said second system, wherein said data obtained from said second system is associated with an application program unaffiliated with said third system;
means for manipulating said obtained data, wherein said manipulated data is formatted for provision to said third system;
means for providing said manipulated data to said third system; and
means for integrating said provided data into data available within said third system.
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0 Petitions
Accused Products
Abstract
A system and method for providing data communication between an information system, such as a LAN, and a communication system, such as a PBX operating under control of an automatic call routing system, is disclosed. According to a preferred embodiment, data as to a particular LAN users schedule, as reflected in an electronic calendar application, is used to properly route calls via the automatic call routing system. Alternative embodiments providing for the scheduling of events in the electronic calendar as well as the dissemination of information through the communication system are also disclosed.
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Citations
40 Claims
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1. A first system for providing data available within a second system for utilization within a third system, wherein one of said second and third systems includes a communication system and the other one of said second and third systems includes an information processing system, said first system comprising:
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means for determining a portion of data available within said second system useful for utilization within said third system; means for obtaining said determined portion of said data available within said second system, wherein said data obtained from said second system is associated with an application program unaffiliated with said third system; means for manipulating said obtained data, wherein said manipulated data is formatted for provision to said third system; means for providing said manipulated data to said third system; and means for integrating said provided data into data available within said third system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A method for providing data available within a first system for utilization within a second system, wherein one of said first and second systems includes a communication system and the other one of said first and second systems includes an information processing system, said method comprising the steps of:
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determining a portion of data available within said first system useful for utilization within said second system; obtaining said determined portion of said data available within said first system, wherein said data obtained from said first system is associated with an application program unaffiliated with said second system; manipulating said obtained data, wherein said manipulated data is formatted for provision to said second system; and providing said manipulated data to said second system; and integrating said provided data into data available within said second system. - View Dependent Claims (16, 17, 18, 19, 20, 21)
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22. An interface system for providing data stored within an information processing system to a communication system, wherein said stored data is associated with a particular application program which is unaffiliated with said communication system, said interface system comprising:
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means for determining what portion of said data stored within said information processing system is suitable for utilization within said communication system; means for acquiring at least a subset of said determined portion of said data stored within said information processing system; means for formatting said acquired data for provision to said communication system; and means for providing said formatted data to said communication system, wherein said provided data is associated with additional data available to said communication system. - View Dependent Claims (23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33)
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34. An interface system for providing data input into a communication system to an information processing system, wherein said input data is provided to said information processing system for association with a data file stored for use with a particular application program which is unaffiliated with said communication system, said interface system comprising:
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means for eliciting said input data from a user of said communication system; means for formatting said input data for provision to said information processing system; means for determining a portion of said data file stored within said information processing system associated with said input data; and means for providing said formatted data to said information processing system, wherein said data provided to said information processing system is operable to modify said portion of said data file stored in said data file as determined by said determining means. - View Dependent Claims (35, 36, 37, 38, 39, 40)
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Specification