Voice mail system for obtaining routing information from signaling nodes

• US 6,061,432 A
• Filed: 12/23/1997
• Issued: 05/09/2000
• Est. Priority Date: 12/23/1997
• Status: Expired due to Term

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Bell Atlantic Network Services, Inc. (Verizon Communications Inc.)
• Inventors: Wallace, Harrison K., Farris, Robert D., Strauss, Michael J.
• Primary Examiner(s): LOOMIS, PAUL A
• Application Number:
  US08/997,538
• Time in Patent Office: 868 Days
• Field of Search: 379/201, 379/207, 379/210, 379/211, 379/212, 379/219, 379/230, 379/88.18, 379/88.25, 379/67.1
• US Class Current: 379/88.18
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/53325 Interconnection arrangements between voice mail systems
• CPC Class Codes: H04M 7/0093 signalling arrangements in networks
• CPC Class Codes: H04Q 2213/109 Initialising; Downloading of parameters or program routines
• CPC Class Codes: H04Q 2213/345 Intelligent network
• CPC Class Codes: H04Q 2213/377 Recorded announcement
• CPC Class Codes: H04Q 3/005 Personal communication services, e.g. provisions for portability of subscriber numbers

Abstract

A voice mail system includes SS7 signaling capabilities to communicate on a telephone signaling network. The voice mail system uses those capabilities to obtain routing information, for sending a recorded message to a destination mail system, by sending a query message to either a destination central office storing called party profile information or an intelligent signaling transfer point (ISTP) storing the called party profile information. The voice mail system records a voice mail message from a subscriber, and collects a destination telephone number indicating the intended recipient of the recorded message. The voice mail system generates a query message, and receives a response message via the signaling network from a non-AIN database, such as the destination central office or the ISTP. The voice mail system then initiates a line-sided connection with the destination voice mail system, and either sends SS7 signaling messages to identify the called party if the destination voice mail system has SS7 capabilities, or generates DTMF tones representing the called number when prompted.

Claims

1. In a switched communications network comprising a first central office switching system providing a line-sided connection with a calling party, a second central office switching system serving a called party, and a common channel interoffice signaling network configured for exchanging signaling messages between the first and second central office switching systems, a method comprising:

connecting the calling party using the first central office switching system to an originating voice mail system serving the calling party;

recording a message by the calling party in the originating voice mail system;

receiving from the calling party and storing in the voice mail system a destination identity, the destination identity at least identifying a called party telephone number corresponding to the called party;

generating a query message in the voice mail system, based on the called party telephone number, requesting identification of a destination voice mail system serving the called party;

sending the query message from the originating voice mail system to the second central office switching system via the common channel interoffice signaling network;

accessing profile information for the called party from a database within the second central office switching system in response to reception of the query message;

generating a response message in the second central office switching system that includes the accessed profile information for the called party;

sending the response message from the second central office switching system to the originating voice mail system via the common channel interoffice signaling network; and

initiating a connection by the originating voice mail system to the destination voice mail system based on the profile information in the response message received by the originating voice mail system; and

transferring the recorded message by the origination voice mail system to a mailbox serving the called party in the destination voice mail system.

2. The method of claim 1, wherein the accessed profile information includes voice mail capabilities information associated with the called party and a location identifier for a destination voice mail system serving the called party, the initiating step comprising initiating the connection based on the location identifier.

3. The method of claim 2, wherein the voice mail capabilities information includes first subscriber voice mail capabilities data specifying that the called party telephone number is assigned said mailbox in the destination voice mail system, the initiating step comprising initiating said connection in response to detection of said first subscriber voice mail capabilities data in the TCAP response message.

4. The method of claim 3, wherein the voice mail capabilities information further includes destination voice mail system capabilities data specifying whether the destination voice mail system is configured for receiving messages via the common channel interoffice signaling network.

5. The method of claim 4, wherein the initiating step comprises:

initiating a line-sided connection to a Multi-Line Hunt Group serving the destination voice mail system based on a first portion of the location identifier; and

sending a signaling message from the originating voice mail system to the destination voice mail system specifying the called party telephone number based on the destination voice mail system capabilities data and a second portion of the location identifier.

6. The method of claim 4, wherein the initiating step comprises:

initiating a line-sided connection to a Multi-Line Hunt Group serving the destination voice mail system based on a first portion of the location identifier; and

sending DTMF signals specifying the called party telephone number to the destination voice mail system in response to a prompt on the line-sided connection from the destination voice mail system based on the destination voice mail system capabilities data.

7. The method of claim 6, wherein the transferring step comprises initiating playback of the recorded message on the line-sided connection a predetermined time after receiving a voicemail recording prompt.

8. In a switched communications network comprising a first central office switching system providing a line-sided connection with a calling party, a second central office switching system serving a called party, and a common channel interoffice signaling network configured for exchanging signaling messages between the first and second central office switching systems, a method comprising:

connecting the calling party using the first central office switching system to an originating voice mail system serving the calling party;

recording a message by the calling party in the originating voice mail system;

receiving from the calling party and storing in the voice mail system a destination identity, the destination identity at least identifying a called party telephone number corresponding to the called party;

generating a query message in the voice mail system, based on the called party telephone number, requesting identification of a destination voice mail system serving the called party;

sending the query message from the originating voice mail system to a signaling transfer point in the common channel interoffice signaling network, the signaling transfer point including a database storing profile information for the called party served by the second central office switching system;

accessing the database for the profile information by the signaling transfer point in response to reception of the TCAP query message;

generating a response message in the signaling transfer point that includes the accessed profile information for the called party;

sending the response message from the signaling transfer point to the originating voice mail system via the common channel interoffice signaling network; and

initiating a connection by the originating voice mail system to the destination voice mail system based on the profile information in the response message received by the originating voice mail system; and

transferring the recorded message by the origination voice mail system to a mailbox serving the called party in the destination voice mail system.

9. The method of claim 8, wherein the accessed profile information includes voice mail capabilities information associated with the called party and a location identifier for a destination voice mail system serving the called party, the initiating step comprising initiating the connection based on the location identifier.

10. The method of claim 8, wherein the voice mail capabilities information includes first subscriber voice mail capabilities data specifying that the called party telephone number is assigned said mailbox in the destination voice mail system, the initiating step comprising initiating said connection in response to detection of said first subscriber voice mail capabilities data in the response message.

11. The method of claim 10, wherein the voice mail capabilities information further includes destination voice mail system capabilities data specifying whether the destination voice mail system is configured for receiving messages via the common channel interoffice signaling network.

12. The method of claim 11, wherein the initiating step comprises:

initiating a line-sided connection to a Multi-Line Hunt Group serving the destination voice mail system based on a first portion of the location identifier; and

sending a signaling message from the originating voice mail system to the destination voice mail system specifying the called party telephone number based on the destination voice mail system capabilities data and a second portion of the location identifier.

13. The method of claim 11, wherein the initiating step comprises:

initiating a line-sided connection to a Multi-Line Hunt Group serving the destination voice mail system based on a first portion of the location identifier; and

sending DTMF signals specifying the called party telephone number to the destination voice mail system in response to a prompt on the line-sided connection from the destination voice mail system based on the destination voice mail system capabilities data.

14. The method of claim 13, wherein the transferring step comprises initiating playback of the recorded message on the line-sided connection a predetermined time after receiving a voicemail recording prompt.

15. A voice mail system for use in a switched communications network comprising a plurality of central office switching systems interconnected by trunks and an interoffice signaling network separate from the trunks configured for exchanging signaling messages between the central office switching systems, said voice mail system comprising:

a voice processing unit configured for recording a message from a calling party and receiving a called number input by the calling party;

a master control unit configured for generating a query message for requesting identification of a destination voice mail serving a called party associated with the called number, the master control unit configured for decoding a response message received from the interoffice signaling network and in response selectively initiating a connection with a destination voice mail system based on a corresponding destination telephone number and voice mail capabilities information associated with the called party in the response message, the master control unit generating the replay command in response to the connection with the destination voice mail system; and

a signaling network interface configured for sending the query message and receiving the response message via the interoffice signaling network, respectively, to one of a central office switching system serving the called party and a signaling transfer point storing said destination telephone number and said voice mail capabilities information associated with the called party.

16. The voice mail system of claim 15, further comprising a digital switching system configured for switching calls between an assigned Multi-Line Hunt Group and a plurality of the voice processing units.

17. The voice mail system of claim 15, wherein the signaling network interface is an SS7-capable interface.

18. The voice mail system of claim 15, wherein the master control unit selectively outputs a signaling message including the called number to the destination voice mail system in response to detection in the response message of capabilities data indicating the destination voice mail system has signaling capabilities on the common channel interoffice signaling network.

19. The voice mail system of claim 18, wherein the master control unit outputs said signaling message using a signaling address detected in the response message.

20. A telecommunications network comprising:

a first central office switching system configured for receiving a line-sided connection with a calling party;

a common channel interoffice signaling network configured for transporting call set up signaling messages and query messages;

a destination voice mail system having a mailbox serving a called party, the destination voice mail system having an assigned Multi-Line Hunt Group of telephone lines, the Multi-Line Hunt Group having a corresponding telephone number;

a second central office switching system serving a called party and including a database storing profile information for the called party including the telephone number of the Multi-Line Hunt Group of the destination voice mail system, the second central office switching system configured for outputting via the common channel interoffice signaling network a TCAP format response message in response to a TCAP format query message requesting identification of the destination voice mail serving the called party; and

an originating voice mail system configured for recording a message from the calling party and receiving a called number input by the calling party, the originating voice mail system outputting to the second central office switching system via the a common channel interoffice signaling network the TCAP format query message in response to a mailbox-to-mailbox transfer request from the calling party, the originating voice mail system decoding the TCAP response message and in response selectively initiating a connection with, and replaying the recorded message to, the destination voice mail system in response to the telephone number in the TCAP response message.

21. The network of claim 20, wherein the originating voice mail system comprises a first SS7 signaling network interface configured for sending the TCAP query message and receiving the TCAP response message via the common channel interoffice signaling network.

22. The network of claim 21, wherein the destination voice mail system includes a second SS7 signaling network interface, the first SS7 signaling network interface outputting to the second SS7 signaling network interface a signaling message carrying the called number in response to data in the TCAP format response data in the TCAP format response message indicating the destination voice mail system is configured for receiving said signaling message.

23. A telecommunications network comprising:

a first central office switching system configured for receiving a line-sided connection with a calling party;

a common channel interoffice signaling network configured for transporting call set up signaling messages and query messages;

a destination voice mail system having a mailbox serving a called party, the destination voice mail system having an assigned Multi-Line Hunt Group of telephone lines, the Multi-Line Hunt Group having a corresponding telephone number;

a signaling transfer point in the common channel interoffice signaling network including a database storing profile information for the called party including the telephone number of the Multi-Line Hunt Group of the destination voice mail system, the signaling transfer point configured for outputting via the common channel interoffice signaling network a TCAP format response message in response to a TCAP format query message requesting identification of the destination voice mail serving the called party; and

an originating voice mail system configured for recording a message from the calling party and receiving a called number input by the calling party, the originating voice mail system outputting to the signaling transfer point via the a common channel interoffice signaling network the TCAP format query message in response to a mailbox-to-mailbox transfer request from the calling party, the originating voice mail system decoding the TCAP response message and in response selectively initiating a connection with, and replaying the recorded message to, the destination voice mail system in response to the telephone number in the TCAP response message.

24. The network of claim 23, wherein the originating voice mail system comprises a first SS7 signaling network interface configured for sending the TCAP query message and receiving the TCAP response message via the common channel interoffice signaling network.

25. The network of claim 24, wherein the destination voice mail system includes a second SS7 signaling network interface, the first SS7 signaling network interface outputting to the second SS7 signaling network interface a signaling message carrying the called number in response to data in the TCAP format response data in the TCAP format response message indicating the destination voice mail system is configured for receiving said signaling message.

26. A central office switching system for use in a public switched telephone network, the central office switching system comprising:

one or more interface modules and a switch fabric coupled thereto configured for providing selective connections between lines of subscriber stations and between the lines and a trunk;

an administrative module configured to control the switch fabric, the administrative module including a database storing subscriber profile information corresponding to the subscriber lines; and

a signaling interface configured for receiving a query regarding one of the subscribers from a common channel interoffice signaling network and supplying the query to the administrative module, the administrative module formulating a response containing profile information regarding the one subscriber from the database, and the signaling interface outputting the response from the administrative module to the common channel interoffice signaling network.

27. The central office switching system of claim 26, wherein the profile information regarding the one subscriber from the database includes voice mail capabilities information associated with the subscriber and a location identifier for a destination voice mail system serving the subscriber station, the administrative module outputting the voice mail capabilities information and the location identifier in response to the query requesting information associated with a mailbox-to-mailbox message transfer.