Automatic key word or phrase speech recognition for the corrections industry

• US 6,064,963 A
• Filed: 12/17/1997
• Issued: 05/16/2000
• Est. Priority Date: 12/17/1997
• Status: Expired due to Term

• Current Assignee: Securus Technologies Incorporated (Securus Special Investments LLC)
• Original Assignee: Opus Telecom, LLC
• Inventors: Gainsboro, Jay L.
• Primary Examiner(s): Hudspeth, David R.
• Assistant Examiner(s): Azad, Abul K.
• Application Number:
  US08/992,123
• Time in Patent Office: 881 Days
• Field of Search: 704/201, 704/275, 704/251, 704/270, 704/273, 704/274, 704/259, 379/67, 379/88.11, 379/37, 379/38, 379/80, 379/88.01, 379/88.12, 379/188, 379/189
• US Class Current: 704/270
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: G10L 2015/088 Word spotting

Abstract

The present invention comprises speaker-independent, continuous speech, multilingual, multi-dialect, Automatic Speech Recognition (ASR) technology. In particular, the present application integrates the ASR technology into call control technology such that it will identify key words in two ways. First, it will "Listen" to live conversations of any or all telephone lines controlled by the call control system. Second, it will "Listen" to recorded conversations of any or all voice recorder channels so that previously recorded telephone conversations can be quickly scanned to find key words or phrases spoken in the past. The unique aspect of this application is that it is being applied to the corrections industry for the purpose of spotting key words or phrases for investigative purposes or inmate control purposes which then can alert or trigger remedial action.

Claims

1. An apparatus for providing an automatic speech recognition system for use in the corrections industry, said apparatus comprising:

a call controller;

an automatic speech recognizer having an event trigger;

a plurality of first telephone connections; and

a plurality of second telephone connections;

wherein an inmate initiates an outgoing telephone call from one of said second telephone connections;

wherein said outgoing telephone connection is routed through said call controller to one of said first telephone connections;

wherein said call controller uses said automatic speech recognizer to monitor said outgoing telephone call;

wherein said automatic speech recognizer searches for key words or phrases spoken during said outgoing telephone call; and

wherein said event trigger is activated upon detection of said key words or phrases and a warning signal is initiated.

2. An apparatus according to claim 1, wherein said automatic speech recognizer monitors said outgoing telephone call in real-time.

3. An apparatus according to claim 1, wherein said apparatus further comprises voice recording means for selectively recording said outgoing telephone call.

4. An apparatus according to claim 3, wherein said automatic speech recognizer monitors a recording of said outgoing telephone call.

5. An apparatus according to claim 3, wherein said voice recording means is activated by said call controller based on the identity of said inmate.

6. An apparatus according to claim 1, wherein said automatic speech recognizer is multilingual and multidialectual.

7. An apparatus according to claim 1, wherein said automatic speech recognizer recognizes continuous speech.

8. An apparatus according to claim 1, wherein said automatic speech recognizer is speaker independent.

9. An apparatus according to claim 1, wherein said warning signal is triggered to a system administrator.

10. An apparatus according to claim 9, wherein said administrator can access said call.

11. An apparatus according to claim 9, wherein said administrator can terminate said call.

12. An apparatus according to claim 9, wherein said administrator can initiate a recording to be played during said call.

13. An apparatus according to claim 1, wherein said automatic speech recognizer comprises a switching protocol wherein a subset of key words is accessed upon triggering of said event trigger.

14. An apparatus according to claim 1, wherein said automatic speech recognizer provides statistical analysis of said key word or phrase searched.

15. An apparatus according to claim 1, wherein said warning signal is a prerecorded statement.

16. An apparatus according to claim 1, wherein said outgoing telephone call is terminated automatically upon activation of said event trigger.

17. An apparatus according to claim 4, wherein said recorded conversations are reviewed by said automatic speech recognizer, and wherein an action is initiated by an administrator when said automatic speech recognizer recognizes a key word or phrase.

18. An apparatus according to claim 17, wherein said action is notification of a correctional officer.

19. An apparatus according to claim 17, wherein said action is storing the call for future playback.

20. An apparatus for providing automatic speech recognition, said apparatus comprising:

at least one first telephone connection;

at least one second telephone connection;

call control means for controlling the monitoring of telephone conversations between said first telephone connection and said second telephone connection;

speech recognition means for monitoring said telephone conversations, said speech recognition means having means for activating a warning signal; and

recording means for recording said telephone conversations;

wherein said telephone conversations are initiated by an inmate from said second telephone connection which is routed through said call control means to said first telephone connection;

wherein said call control means uses said speech recognition means to search said telephone conversations for key words or phrases; and

wherein said warning signal is activated by said means for activating upon detection of said key words or phrases.