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Method for dynamically assigning priority to a call

  • US 6,067,457 A
  • Filed: 04/30/1996
  • Issued: 05/23/2000
  • Est. Priority Date: 04/30/1996
  • Status: Expired due to Term
First Claim
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1. In a communication system, a method for dynamically assigning priority to incoming service requests competing for access to a next available resource, comprising the steps of:

  • queuing a first service request by a first subscriber in a queue;

    queuing a second service request by a second subscriber in the queue, wherein queuing the first and second service request produces a queue order of the first and second requests in the queue; and

    dynamically changing the queue order of the first and second requests in the queue as a function of predefined criteria that determine which service request is most likely to benefit by obtaining access to the next available resource.

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