Method and system for delivering a voice message via an alias e-mail address

• US 6,085,231 A
• Filed: 01/05/1998
• Issued: 07/04/2000
• Est. Priority Date: 01/05/1998
• Status: Expired due to Term

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Creswell, Carroll W., Sibal, Sandeep, Begeja, Lee, Agraharam, Sanjay, Ramamurthy, Ram S.
• Primary Examiner(s): Maung, Zarni
• Application Number:
  US09/002,630
• Time in Patent Office: 911 Days
• Field of Search: 709/206, 709/207, 709/217, 379/88.22, 379/93.24
• US Class Current: 709/206
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/5307 for recording messages comprising any combination of audio and non-audio components

Abstract

A subscriber to alias telephone number e-mail system can retrieve both their voice-mail messages and e-mail messages by accessing only their e-mail system. Specifically, when a calling party calls the subscriber of an alias e-mail system who is unavailable to take the call, and leaves a voice-mail message on a network-based voice-mail system, the voice-mail system stores the message. The network-based voice-mail system then determines, through a network-based database retrieval, whether the called party is a subscriber to an alias telephone number e-mail system. In such a system, e-mail messages are addressed with a name portion including a subscriber'"'"'s telephone number. A translation server then translates the alias telephone number e-mail address to the subscriber'"'"'s actual e-mail address and forwards the message to the subscriber. If the called party is determined to be a subscriber to such a system, the voice-mail system converts the stored voice-mail message into a text or a .WAV file and includes the converted message in an e-mail message addressed to the called party/subscriber'"'"'s alias telephone number e-mail address for transmission over the Internet. The translation server then converts the alias telephone number e-mail address to the subscriber'"'"'s actual e-mail address and forwards the e-mail message to the called party/subscriber'"'"'s e-mail repository server at that actual address for later retrieval by the called party.

Claims

1. A method of delivering a message to a called party in response to a call from a calling party comprising the steps of:

receiving in a voice-mail system the call from the calling party for the called party when the called party is unavailable,

determining if the called party is a subscriber to an alias telephone number e-mail system;

knowing the called party'"'"'s telephone number;

if the called party is determined to be a subscriber to an alias telephone number e-mail system, formulating the message in response to the call in a file which can be transmitted on a computer network;

transmitting on the computer network an e-mail message including the file to an alias telephone number e-mail address associated with the called party, the alias telephone number e-mail address comprising the called party'"'"'s telephone number at a domain name;

determining the called party'"'"'s actual e-mail address; and

forwarding the e-mail message to the called party'"'"'s actual e-mail address.

2. The method of claim 1 wherein the message is a voice message from the calling party and the method further comprises the step of converting the voice message to a text file.

3. The method of claim 1 wherein the message is a voice message from the calling party and the method further comprises the step of converting the voice message to a .WAV file.

4. The method of claim 1 further comprising the step of determining the identity of the calling party wherein the message is automatically formulated in response to the identity of the calling party.

5. The method of claim 1 wherein the computer network is the Internet.

6. A method of delivering a voice message to a called party in response to a call from a calling party comprising the steps of:

receiving the voice message from the calling party for the called party when the called party is unavailable,

determining if the called party is a subscriber to an alias telephone number e-mail system;

knowing the called party'"'"'s telephone number;

if the called party is determined to be a subscriber to an alias telephone number e-mail system, converting the voice message into a form which can be transmitted on a computer network;

transmitting on the computer network to an alias telephone number e-mail address associated with the called party an e-mail message including the converted voice message, the alias telephone number e-mail address comprising the called part'"'"'s telephone number at a domain name;

determining the called party'"'"'s actual e-mail address; and

forwarding the e-mail message to the called party'"'"'s actual e-mail address.

7. The method of claim 6 wherein the step of converting converts the voice message to a text file.

8. The method of claim 6 wherein the step of converting converts the voice message to a .WAV file.

9. The method of claim 6 wherein the computer network is the Internet.

10. A network-based system for delivering a message to a called party in reponse to a call from a calling party comprising:

a network-based voice-mail system which receives the call from the calling party for the called party when the subscriber is unavailable;

means for determining whether the called party is a subscriber to an alias telephone number e-mail system;

means for formulating the message in response to the call in a file which can be transmitted on a computer network if the called party is determined to be a subscriber to an alias telephone number e-mail system;

means for transmitting on the computer network to the called party'"'"'s alias telephone number e-mail address an e-mail message including the file, the called party'"'"'s alias telephone number e-mail address comprising the called party'"'"'s telephone number at a domain name;

a database for storing the called party telephone number and its corresponding, actual e-mail address;

means for translating the alias telephone number e-mail address of the call party comprising the called party'"'"'s telephone number to the called party'"'"'s actual e-mail address; and

means for forwarding the e-mail message to the called party'"'"'s actual e-mail address.

11. The system of claim 10 wherein the message is a voice message from the calling party, and the means for formulating converts the voice message to a text file.

12. The system of claim 10 wherein the message is a voice message from the calling party, and the means for formulating converts the voice message to a .WAV file.

13. The system of claim 10 further comprising means for determining the identity of the calling party, the means for formulating automatically formulating the message in response to the identity of the calling party.

14. The system of claim 10 wherein the computer network is the Internet.

15. A network-based system for delivering a voice message to a called party in reponse to a call from a calling party comprising:

a network-based voice-mail system which receives the call from the calling party for the called party when the called party is unavailable;

means for determining whether the called party is a subscriber to an alias telephone number e-mail system;

means for converting the voice message for the called party into a form which can be transmitted on a computer network if the called party is determined to be a subscriber to an alias telephone number e-mail system;

means for transmitting on the computer network to the called party'"'"'s alias telephone number e-mail address an e-mail message including the converted message for the caled party the called party'"'"'s alias telephone number e-mail address comprising the called party'"'"'s telephone number at a domain name;

a database for storing the called party'"'"'s telephone number and its corresponding, actual e-mail address;

means for translating the alias telephone number e-mail address of the called party to the called party'"'"'s actual e-mail address; and

means for forwarding the e-mail message to the called party'"'"'s actual e-mail address.

16. The system of claim 15 wherein the means for converting converts the voice message to a text file.

17. The system of claim 15 wherein the means for converting converts the voice message to a .WAV file.

18. The system of claim 15 wherein the computer network is the Internet.

19. A method of delivering a text message corresponding to a voice message to a called party when the called party is not available comprising the steps of

receiving a voice message in a voice-mail system for the called party when the called party is not available, converting the voice message to a text message and delivering the text message to the called party at the called party'"'"'s e-mail address characterized by the steps of

storing at a database the called party'"'"'s telephone number and its associated actual e-mail address;

transmitting the text message to an alias e-mail address comprising at least in part the called party'"'"'s telephone number at a domain name; and

converting the alias e-mail address to the associated actual e-mail address for delivery of the converted text message.

20. A network-based system for delivering a text message corresponding to a voice message to a called party when the called party is not available comprising

voice-mail apparatus for receiving a voice message in a voice-mail system when the called party is not available,

a voice to text converter for converting the voice message to a text message and

a transmitter for transmitting the text message to the called party at the called party'"'"'s actual e-mail address characterized by

a database for storing a called party telephone number associated with an actual e-mail address and

and a translation server coupled to said database and responsive to receipt of an alias e-mail address comprising at least in part the called party'"'"'s telephone number at a domain name from an e-mail server, said translation server for translating said alias e-mail address to its corresponding actual e-mail address for delivery of said converted message to said actual e-mail address.