Restaurant management system

• US 6,088,681 A
• Filed: 11/16/1998
• Issued: 07/11/2000
• Est. Priority Date: 02/11/1997
• Status: Expired due to Fees

• Current Assignee: NCR Voyix Corporation
• Original Assignee: Radiant Systems Incorporated (NCR Voyix Corporation)
• Inventors: Morgan, Richard Lloyd, Coleman, James Hamilton, Davis, Joe Charles II
• Primary Examiner(s): Trammell, James P.
• Assistant Examiner(s): Lee, Chinor M.
• Application Number:
  US09/195,835
• Time in Patent Office: 603 Days
• Field of Search: 705/1, 705/8, 705/7, 705/15, 705/16, 705/28, 705/29, 364/468.06, 364/468.07, 364/478.04
• US Class Current: 705/15
• CPC Class Codes: G06Q 10/06315 Needs-based resource requirements planning or analysis
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 10/0875 Itemisation or classification of parts, supplies or services, e.g. bill of materials
• CPC Class Codes: G06Q 10/1057 Benefits or employee welfare, e.g. insurance, holiday or retirement packages
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

A restaurant management system (10) is provided. The restaurant management system (10) includes an inventory system (64). Also included are a supplier (54) and a user (52). Orders are sent from the user (52) to the supplier (54). The orders have associated therewith time information. Each item in the order has associated therewith an inherent minimum time until the order may be delivered. Also included is a remuneration system (60) to collect money in response to the receipt of an order. An alarm system (300) having a plurality of threshold alarms with each of the threshold alarms associated with a predetermined duration of time from the receipt of the order is also provided.

Claims

1. A restaurant management system, comprising:

an inventory system for containing restaurant items that can be delivered to a customer;

an order system for receiving an order from a customer and generated thereby to define desired ones of said restaurant items for supply to the customer, each of said items defining a predetermined number of desired ones of said restaurant items;

a supply system for supplying said desired restaurant items to the one of said customers generating said order;

said orders having time information associated with each of said associated desired items;

a supply control system for controlling the time that said supply system supplies said desired items from said inventory system to each of said customers generating one of said orders and in accordance with said time information associated with said orders;

a remuneration system for collecting money for said desired items for a given one of said orders from the one of said customers originating said given order; and

wherein select ones of said desired items have an inherent minimum time associated therewith such that said supply system cannot supply said desired items having said associated inherent minimum time until the period of time from the receipt of said order by said order system to the time of supply by said supply system exceeds said inherent minimum time and said inherent minimum time can be altered.

2. The restaurant management system of claim 1, wherein said select ones of said restaurant items have a minimum time and a maximum time between which said restaurant item can be supplied by said supply system.

3. The restaurant management system of claim 1, wherein said remuneration system is operable to collect money in response to the receipt of an order by said order system and prior to said supply system initiating any supply operation of any of said desired items.

4. A restaurant management system, comprising:

an inventory system for containing restaurant items that can be delivered to a customer;

an order system for receiving an order from a customer and generated thereby to define desired ones of said restaurant items for supply to the customer, each of said items defining a predetermined number of desired ones of said restaurant items;

a supply system for supplying said desired restaurant items to the one of said customers generating said order;

said orders having time information associated with each of said associated desired items;

a supply control system for controlling the time that said supply system supplies said desired items from said inventory system to each of said customers generating one of said orders and in accordance with said time information associated with said orders;

a remuneration system for collecting money for said desired items for a given one of said orders from the one of said customers originating said given order;

a monitoring system for monitoring said order system and said supply system to ensure that said order system and said supply system are operating correctly and that said supply system is supplying the desired items in accordance with orders received by said order system and the time information associated therewith; and

an alarm system having a plurality of threshold alarms, wherein at least one of said threshold alarms has a first duration substantially equal to said time information associated with said order, said at least one threshold alarm generating a first response signal when said first duration is exceeded and said desired restaurant items are not supplied by said supply system, said remaining threshold alarms having time durations associated therewith that are referenced to the generation of said first response signal.

5. The restaurant management system of claim 4, and further comprising a display for displaying a representation of all customers and a status system for displaying status information for each of said displayed customer representations indicating the status of said order associated with said associated customers.

6. The restaurant management system of claim 5, wherein each of said customers is associated with a display icon such that a plurality of customers can be associated with a single one of said display icons, each of said display icons representing a table.

7. The restaurant management system of claim 6, wherein each of said display icons has associated therewith multiple display modes, each of said display modes representing a predetermined condition about an order generated by any of said customers associated with said display icon, said predetermined condition associated with said time information.