Electronic ticketing and reservation system and method

• US 6,094,640 A
• Filed: 10/10/1997
• Issued: 07/25/2000
• Est. Priority Date: 06/08/1993
• Status: Expired due to Term

• Current Assignee: Electronic Ticket and Reservation Systems LLC
• Original Assignee: Pugliese Co.
• Inventors: Goheen, Joel R.
• Primary Examiner(s): Voeltz, Emanuel Todd
• Assistant Examiner(s): KALINOWSKI, ALEXANDER G
• Application Number:
  US08/948,479
• Time in Patent Office: 1,019 Days
• Field of Search: 705/5, 705/43, 235/379, 235/380, 235/382, 707/3, 707/6, 707/10
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 20/0457 the tickets being sent electronically
• CPC Class Codes: G07B 15/00 Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points handling coins or valuable papers, e.g. banknotes, G07D; apparatus for vending or hiring articles or services activated by coins, credit cards, paper currency or the like G07F7/00, G07F17/00

Abstract

A method and system of issuing an electronic authorization and validation for pre-scheduled activities such as airline reservations to eliminate paper tickets. The passenger makes the reservation and allows a reservation operation center to charge the passengers credit card company. A reservation number is issued in the computer. The passenger utilizes a plastic I.D. card that accesses computer for validation purposes. An automatic teller machine, at the airport, allows the passenger to receive specific flight information, departure gate information and the like by the insertion of the I.D. card. A mobile airline communications system at the departure gate includes a cellular telephone network connected to a lap top computer and a magnetic card reader that provides validation of the reservation and payment to an airline employee at the departure which allows the passenger to board the aircraft. The system may be utilized for hotel reservations, car rentals and other types of pre-scheduled, pre-payable activities that require authorization and validation at each scheduled activity.

Claims

1. A method for validating a reservation for a prescheduled activity, in order to eliminate the need for paper tickets, said method comprising the steps of:

making a reservation for a particular prescheduled activity and a particular individual without issuing a paper admission ticket to the individual;

storing reservation data, which identifies the individual and the particular prescheduled activity for which the reservation has been made, in a reservation data storage area of a central data bank; and

transmitting personal identification information, which is obtained from the individual at a selected location at which the activity is available, to verify the reservation for the particular prescheduled activity, by accessing the reservation data stored in the central data bank, and effect automatic validation at the selected location to permit the individual to participate in the particular activity without requiring a paper ticket, whereby access to prescheduled activities can be effected without the need for issuing a paper ticket to the participating individual;

wherein said prescheduled activity is an airline flight, and further including the step of;

updating the reservation data of an individual for a particular flight reservation from the reservation data storage area of the central data bank, after personal identification information for the individual is communicated to the central data bank and the reservation has been verified, to include in the reservation data an indication that the individual has boarded the airplane for the particular flight.

2. A method for validating a reservation as defined in claim 1, wherein said central data bank also stores flight mileage information for a flight bonus program for individual passengers, the method further including the step of:

updating the flight mileage information in said central data bank for an individual who has boarded an airplane to reflect the flight mileage for the particular flight.

3. A method for validating a reservation as defined in claim 1, wherein said selected location is an airline terminal, and further including the steps of:

providing data communication at a location of said airline terminal, serving as a baggage check facility, to communicate an individual'"'"'s personal information to said central data bank to verify the individual'"'"'s flight reservation and obtain flight information for the flight on which baggage is to be checked; and

checking baggage in response to a flight reservation verification received from said central data bank without requiring the individual to present an airline ticket.

4. A method for validating a reservation for a prescheduled activity, in order to eliminate the need for paper tickets, said method comprising the steps of:

making a reservation for a particular prescheduled activity and a particular individual without issuing a paper admission ticket to the individual;

storing reservation data, which identifies the individual and the particular prescheduled activity for which the reservation has been made, in a reservation data storage area of a central data bank; and

transmitting personal identification information, which is obtained from the individual at a selected location at which the activity is available, to verify the reservation for the particular prescheduled activity, by accessing the reservation data stored in the central data bank, and effect automatic validation at the selected location to permit the individual to participate in the particular activity without requiring a paper ticket, whereby access to prescheduled activities can be effected without the need for issuing a paper ticket to the participating individual;

wherein said prescheduled activity is an automobile rental, and further including the step of providing a printout of information relating to said automobile rental at said selected location at which an automobile is available in response to verification of the automobile rental reservation.

5. A ticket-less airline reservation method, comprising the steps of:

operating a flight reservation center to make a particular flight reservation for a passenger utilizing a telephone call-in system;

storing flight reservation information in a reservation data area of a central data bank for a passenger who has made a particular flight reservation via said flight reservation center and who has an identification card on which there is stored the passenger'"'"'s identification information but no flight information or flight reservation information; and

establishing remote locations at which said passenger may use said personal identification card to access the passenger reservation information from the central data bank, including the step of providing data communication at a remote location, serving as a boarding gate of a flight, to communicate the passenger'"'"'s personal information from the card to said central data bank for verifying the passenger reservation for that flight prior to allowing the passenger to board, thereby eliminating the need for paper airline tickets;

further including the step of;

updating the reservation data of the passenger for the particular flight reservation from the reservation data storage area of the central data bank, after the identification information on the card is communicated to the central data bank and the reservation has been verified, to include in the reservation data an indication that the passenger has boarded the airplane for the particular flight.

6. A ticket-less airline reservation method as defined in claim 5, wherein the step of establishing remote locations further includes the steps of:

providing data communication at a further remote location, serving as a baggage check facility, to communicate the passenger'"'"'s personal information from the card to said central data bank to verify the passenger reservation and obtain flight information for the flight on which baggage is to be checked; and

checking baggage in response to a flight reservation verification received from said central data bank without requiring the passenger to present an airline ticket.

7. A ticket-less airline reservation method, comprising the steps of:

operating a flight reservation center to make a particular flight reservation for a passenger utilizing a telephone call-in system;

storing flight reservation information in a reservation data area of a central data bank for a passenger who has made a particular flight reservation via said flight reservation center and who has an identification card on which there is stored the passenger'"'"'s identification information but no flight information or flight reservation information; and

establishing remote locations at which said passenger may use said personal identification card to access the passenger reservation information from the central data bank, including the step of providing data communication at a remote location, serving as a boarding gate of a flight, to communicate the passenger'"'"'s personal information from the card to said central data bank for verifying the passenger reservation for that flight prior to allowing the passenger to board, thereby eliminating the need for paper airline tickets;

wherein said central data bank also stores flight mileage information for a flight bonus program for individual passengers, the method further including the step of;

updating the flight mileage information in said central data bank for a passenger who has boarded an airplane to reflect the flight mileage for the particular flight.

8. A ticket-less airline reservation method, comprising the steps of:

operating a flight reservation center to make a particular flight reservation for a passenger utilizing a telephone call-in system;

storing flight reservation information in a reservation data area of a central data bank for a passenger who has made a particular flight reservation via said flight reservation center, without issuing a paper airline ticket to the individual for the reserved flight; and

establishing remote locations at which said passenger may access the passenger reservation information from the central data bank, including the step of providing data communication at a remote location, serving as a boarding gate of a flight, to communicate personal identification information received from the passenger to said flight reservation center for verifying the passenger reservation for that flight prior to allowing the passenger to board, thereby eliminating the need for paper airline tickets;

further including the step of;

updating the reservation data of the passenger for the particular flight reservation from the reservation data storage area of the central data bank, after the personal identification information of the passenger is communicated to the central data bank and the reservation has been verified, to include in the reservation data an indication that the passenger has boarded the airplane for the particular flight.

9. A ticket-less airline reservation method as defined in claim 8, wherein the step of establishing remote locations further includes the steps of:

providing data communication at a further remote location, serving as a baggage check facility, to communicate a passenger'"'"'s personal information to said central data bank to verify the passenger reservation and obtain flight information for the flight on which baggage is to be checked; and

checking baggage in response to a flight reservation verification received from said central data bank without requiring the passenger to present an airline ticket.

10. A ticket-less airline reservation method, comprising the steps of:

operating a flight reservation center to make a particular flight reservation for a passenger utilizing a telephone call-in system;

storing flight reservation information in a reservation data area of a central data bank for a passenger who has made a particular flight reservation via said flight reservation center, without issuing a paper airline ticket to the individual for the reserved flight; and

establishing remote locations at which said passenger may access the passenger reservation information from the central data bank, including the step of providing data communication at a remote location, serving as a boarding gate of a flight, to communicate personal identification information received from the passenger to said flight reservation center for verifying the passenger reservation for that flight prior to allowing the passenger to board, thereby eliminating the need for paper airline tickets;

wherein said central data bank also stores flight mileage information for a flight bonus program for individual passengers, the method further including the step of;

updating the flight mileage information in said central data bank for a passenger who has boarded an airplane to reflect the flight mileage for the particular flight.

11. An electronic communication system for providing reservations and authorization for a particular individual to access a prescheduled activity using only personal identification information, said system comprising:

a central storage for storing reservation data concerning a prescheduled activity and information which relates a particular individual, who has made a reservation for the prescheduled activity, to the stored reservation data;

an identification card for accessing reservation data from said central storage, said card comprising storage means for storing information personal to an individual to identify that individual and not information concerning a prescheduled activity for which the individual may make a reservation;

sites remote from said central storage at which reservation information may be accessed from said central storage, said information sites each comprising a computer and a telecommunication connection between said computer and said central storage to verify reservation information on site at the location of said prescheduled activity, said computer comprising an identification card reader for reading the magnetic means on the identification card to identify an individual to the central storage, which central storage includes means responsive to personal information received from a remote site via said telecommunication means for verifying a reservation and authorizing the identified individual to participate in the prescheduled activity without requiring the individual to present a paper ticket which identifies the activity;

an automatic teller machine at the remote information sites for providing information relating to the prescheduled activity for which an individual has a reservation, said automatic teller machine comprising a card reader, a printer and a display terminal;

wherein the same identification card may be used over and over again for admission to additional activities without the need for either issuing a new card or a ticket or for updating the card prior to each activity; and

wherein said prescheduled activity is an automobile rental, and said computer at each remote site includes means for printing out and displaying directions to the location of the automobile to be rented and other information relating to said rental.

12. A method of validating a reservation for and obtaining access to accommodations in a place of lodging, comprising the steps of:

making a reservation for a particular accommodation in a place of lodging for a particular individual and for a particular time period;

issuing to the particular individual a personal identification card having stored thereon identification information corresponding to the individual, but no specific reservation information, in response to the making of said reservation for the particular individual;

storing reservation data, which identifies the particular individual, the particular accommodation and the particular time period for which the reservation has been made, along with credit account information of said particular individual, in a reservation data storage area of a data bank;

reading the personal identification card issued to the particular individual at said place of lodging to verify the reservation for the particular individual, by accessing the reservation data stored in the data bank;

providing to said particular individual information identifying the accommodation reserved for said particular individual at said place of lodging in response to verification of the reservation;

controlling access to said accommodation to permit access by said particular individual only during said particular time period, as specified by said reservation information, using said personal identification card; and

allowing said particular individual to charge goods and services at said place of lodging using said personal identification card during said particular time period once said reservation has been verified;

whereby the same personal identification card may be used over and over to obtain repeated access to said accommodation during said particular time period without the need for issuing a new identification card or updating the information stored on the identification card prior to each use thereof.

13. A method as defined in claim 12, wherein said accommodation has a locked entrance, and said step of controlling access to said accommodation includes opening said locked entrance using said personal identification card as a key.

14. A method as defined in claim 12, further including the steps of reading the personal identification card of an individual at the time the individual checks out of the place of lodging, and storing in the data bank the time and date on which the personal identification card was read at check-out for purposes of billing the individual for the time during which accommodations were used by the individual.

15. A method as defined in claim 12, wherein said personal identification card is issued to said particular individual before the individual arrives at said place of lodging.

16. A method as defined in claim 12, wherein said personal identification card is read at said place of lodging without the assistance of an employee of said place of lodging.

17. A method as defined in claim 12, wherein said accommodation has a restricted entrance, and said step of controlling access to said accommodation includes permitting access through said restricted entrance by use of said personal identification card.

18. A method as defined in claim 12, further including the step of allowing said particular individual access to goods and services of said place of lodging by use of said personal identification card during said particular time period once said reservation has been verified.

19. A method of validating a reservation for and obtaining access to accommodations in a place of lodging, comprising the steps of:

making a reservation for a particular accommodation in a place of lodging for a particular individual and for a particular time period;

issuing to the particular individual a personal identification card having stored thereon identification information corresponding to the individual, but no specific reservation information, in response to the making of said reservation for the particular individual;

storing reservation data, which identifies the particular individual, the particular accommodation and the particular time period for which the reservation has been made, along with credit account information of said particularly individual, in a reservation data storage area of a data bank;

reading the personal identification card issued to the particular individual at said place of lodging to verify the reservation for the particular individual, by accessing the reservation data stored in the data bank;

providing to said particular individual information identifying the accommodation reserved for said particular individual at said place of lodging in response to verification of the reservation;

controlling access to said accommodation to permit access by said particular individual only during said particular time period, as specified by said reservation information, using said personal identification card; and

allowing said particular individual to charge goods and services at said place of lodging using said personal identification card during said particular time period once said reservation has been verified;

whereby the same personal identification card may be used over and over to obtain repeated access to said accommodation during said particular time period without the need for issuing a new identification card or updating the information stored on the identification card prior to each use thereof;

further including the steps of reading the personal identification card of an individual at the time the individual checks out of the place of lodging, and storing in the data bank the time and date on which the personal identification card was read at check-out for purposes of billing the individual for the time during which accommodations were used by the individual.

20. A method of validating a reservation for and obtaining access to a rental vehicle, comprising the steps of:

making a reservation for a rental vehicle to be picked up at a particular location by a particular individual;

issuing to the particular individual a reusable personal identification card having stored thereon identification information corresponding to the individual, but no specific reservation or vehicle rental information, in response to the making of a reservation for the particular individual;

storing reservation data, which identifies the particular individual, credit account information for the particular individual to be used in the charge for a vehicle rental and the rental vehicle pickup location for which the reservation has been made, in a reservation data storage area of a data bank;

reading the personal identification card of the individual at the vehicle pickup location to verify the reservation for the particular vehicle rental, by accessing the reservation data stored in the data bank;

providing a printout of information relating to said vehicle rental at said vehicle pickup location in response to the verification of said reservation; and

providing the individual access to the keys of a rental vehicle after the personal identification card is read and the reservation has been verified;

whereby the same personal identification card may be used over and over to validate a reservation for a rental vehicle without the need for issuing either a new identification card or updating the information stored on the identification card prior to each reservation.

21. A method as defined in claim 20, said personal identification card is read at said vehicle pickup location without the assistance of an employee of an entity providing the vehicle rental.

22. A method of renting a vehicle and obtaining access to a rental vehicle, comprising the steps of:

issuing to the particular individual a reusable personal identification card having stored thereon identification information corresponding to the individual, but no specific reservation or vehicle rental information;

storing personal data, which identifies the particular individual and credit account information for the particular individual to be used in the charge for a vehicle rental, in a reservation data storage area of a data bank;

reading the personal identification card of the individual at a vehicle pickup location to initiate a rental of a vehicle, by accessing the personal data stored in the data bank to verify the identity of said particular individual;

providing a printout of information relating to said vehicle rental, including directions to the location of the vehicle to be rented and other information relating to said rental, at said vehicle pickup location in response to the verification of the identity of said particular individual; and

providing the individual access to the keys of the rental vehicle after the personal identification card is read;

whereby the same personal identification card may be used over and over to effect rental of a vehicle without the need for issuing either a new identification card or updating the information stored on the identification card prior to each reservation.