Monitoring for key words with SIV to validate home incarceration

• US 6,101,242 A
• Filed: 12/23/1997
• Issued: 08/08/2000
• Est. Priority Date: 03/28/1997
• Status: Expired due to Term

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Bell Atlantic Network Services, Inc. (Verizon Communications Inc.)
• Inventors: Strauss, Michael J., Farris, Robert D., McAllister, Alexander I.
• Primary Examiner(s): Zele, Krista
• Assistant Examiner(s): Foster, Roland G.
• Application Number:
  US08/997,505
• Time in Patent Office: 959 Days
• Field of Search: 379/88.01, 379/88.02, 379/88.03, 379/201, 379/207, 379/210, 379/211, 379/212, 379/216, 379/229, 379/230, 379/142, 379/38
• US Class Current: 379/88.02
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2201/405 involving speaker-dependent recognition adaptation to speaker for speech recognition G10L15/07
• CPC Class Codes: H04M 2207/12 intelligent networks
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/38 Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections queuing arrangements H04Q3/64
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/385 using speech signals
• CPC Class Codes: H04M 3/42 Systems providing special services or facilities to subscribers specially adapted for wireless communication networks H04W4/00
• CPC Class Codes: H04M 3/42017 Customized ring-back tones
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/4211 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42229 Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location diverting calls from one subscriber to another subscriber, i.e. two different subscriptions H04M3/54; selecting arrangements in intelligent networks H04Q3/005
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53383 Message registering commands or announcements; Greetings
• CPC Class Codes: H04M 7/06 using auxiliary connections for control or supervision , e.g. where the auxiliary connection is a signalling system number 7 link
• CPC Class Codes: H04M 7/12 for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
• CPC Class Codes: H04Q 3/0029 Provisions for intelligent networking
• CPC Class Codes: H04Q 3/0045 involving hybrid, i.e. a mixture of public and private, or multi-vendor systems

Abstract

A telephone network provides personalized services based on voice identification of a person making or receiving a call. For example, when a person initiates a call, the network executes a speaker identification/verification procedure to identify the person as a subscriber. The identification/verification process provides a virtual office equipment number corresponding to the identified subscriber. The central office switch servicing the outgoing call receives this virtual number and uses it to retrieve a service profile associated with the subscriber. The switch provides a personalized telephone service to the subscriber during processing of the call, using the retrieved service profile. The personalized service may include a number of unique features, such as recording call related data together with data about the identification of the person. For home incarceration or the like, the service may entail monitoring speech communications to detect certain designated words and automatically terminate the call.

Claims

1. A method comprising:

for a designated person, generating service profile data for controlling a sequence of operation in a multiple link communication network relating to provision of one or more communication services through the network;

storing the service profile data for the designated person with other service profile data in the communication network;

detecting a request to make a call from a predetermined link of the communication network;

receiving and processing speech signals from a person making said request via the predetermined link to identify the requesting person as said designated person;

instructing a switching office of the communication network to utilize the service profile data for the designated person for processing of the call from the predetermined link through the network; and

storing data regarding the identification of said designated person and data regarding said call.

2. A method as in claim 1, wherein the step of instructing the switching office comprises providing a virtual office equipment number for use in retrieving the service profile data for the designated person.

3. A method as in claim 1, wherein the step of receiving and processing speech signals comprises comparing information characteristic of the received speech signals to stored speech characteristic data corresponding to a plurality of subscribers.

4. A method as in claim 1, wherein the communication network comprises a telephone network having a plurality of central offices each of which serves a plurality of communication links.

5. A method as in claim 4, wherein the plurality of communication links comprise telephone lines.

6. A method as in claim 1, including the step of transmitting at least a portion of said stored data to a control node.

7. A method as in claim 1, wherein said stored data includes the identity of said designated person, the date and time and duration of the call.

8. A method as in claim 1, wherein the stored data regarding the identification comprises the approximate time of the identification.

9. A method as in claim 8, wherein the stored data regarding the identification further comprises the identity of said designated person.

10. A method as in claim 9, wherein the stored data regarding the identification provides a verification of home incarceration.

11. A method, comprising:

identifying one party to a requested communication service as one of a plurality of designated persons;

using a virtual office equipment number, assigned to the identified one person, to retrieve corresponding profile data from stored profile data for the plurality of designated persons;

providing communication service over a link of a communication network based at least in part on the retrieved profile data; and

using a portion of the retrieved profile data to provide an identification of the one person over another link of the communication network.

12. A method as in claim 11, wherein the step of identifying one person comprises analyzing speech information from the one person.

13. A method as in claim 11, wherein the communication service comprises attempting to complete a call from the one identified person through the communication network to said another link, and a terminal coupled to said another link presents the identification of the one person to a called party.

14. A method as in claim 13, wherein the identification of the one person comprises the name of the one person.

15. A method as in claim 14, wherein the step of using data to provide the identification comprises transmitting data representing the name of the one person from the profile data through the communication network to said terminal.

16. A method as in claim 14, wherein the step of using data to provide the identification comprises:

transmitting data representing the identity of the one person to a database;

accessing information in the database to translate the data representing the identity of the one person into data representing the name of the one person; and

transmitting the data representing the name of the one person to the terminal.

17. A method as in claim 11, wherein:

the communication network comprises a telephone network having a telephone switching system; and

the step of using the virtual office equipment number comprises supplying the virtual office equipment number to the telephone switching system and retrieving the corresponding profile data from storage in the telephone switching system.

18. A method as in claim 11, further comprising the step of creating a record comprising data regarding the identification of the one person.

19. A method as in claim 18, wherein the data regarding the identification of the one person comprises the approximate time of the identification.

20. A method as in claim 19, wherein the data regarding the identification of the one person further comprises the identity of the one person.

21. A method as in claim 20, further comprising verifying home incarceration using the record.

22. A method as in claim 18, wherein the record further comprises data regarding the communication service provided.

23. A telecommunication network comprising:

a central office for processing calls originated over a plurality of communication links, said central office including mass storage containing service profiles of designated users of said communication links; and

a peripheral coupled to the central office, said peripheral including a voice authentication module for analyzing speech of a caller from one communication link to identify the caller as a designated person and provide an office equipment number assigned to the identified designated person to the central office, wherein;

the central office retrieves a service profile corresponding to the office equipment number from the mass storage and processes at least one call over a communication link using the retrieved service profile, and

the network produces a record, comprising data regarding the identification of the caller as the identified designated person and data regarding said call.

24. A network as in claim 23, wherein the the office equipment number comprises a virtual office equipment number corresponding to the caller.

25. A network as in claim 23, wherein the central office comprises a first telephone switch, and the network further comprises a second telephone switch interconnected to the first telephone switch via a trunk circuit.

26. A network as in claim 25, wherein at least some of the communication links comprise telephone lines.

27. A network as in claim 25, further comprising:

a service control point, remote from the telephone switches, said service control point containing a database of call processing records; and

a first signaling network separate from the communication links and trunk circuits for carrying signaling messages between the service control point and the telephone switches.

28. A network as in claim 27, wherein the peripheral includes a communication server facilitating signaling communication between the peripheral and the service control point.

29. A network as in claim 28, further comprising a second signaling network, separate from the communication links, the trunk circuits and the first signaling network coupled between the communication server and the service control point.

30. A network as in claim 29, wherein the peripheral stores characteristic voice feature data relating to a plurality of designated persons, and the peripheral comprises a voice authentication module for comparing characteristic data extracted from speech of the caller to the stored characteristic voice feature data.

31. A network as in claim 30, further comprising a remote peripheral storing characteristic voice feature data relating to another plurality of designated persons, wherein the remote peripheral is coupled to the second signaling network for communication of stored characteristic voice feature data.

32. A network as in claim 29, wherein:

the first signaling network comprises a common channel interoffice signaling network coupled to the telephone switches; and

the second signaling network comprises a packet switched data network.

33. A network as in claim 32, wherein:

the common channel interoffice signaling network utilizes signaling system 7 (SS7) protocol; and

the packet switched data network utilizes transmission control protocol/Internet protocol (TCP/IP).

34. A method comprising:

for a designated person, generating service profile data for controlling a sequence of operation in a multiple link communication network relating to provision of one or more communication services through the network;

storing the service profile data for the designated person with other service profile data in the communication network;

detecting a request to make a call from a predetermined link of the communication network;

receiving and processing speech signals from a person making said request via the predetermined link to identify the requesting person as said designated person;

instructing a switching office of the communication network to utilize the service profile data for the designated person for processing of the call from the predetermined link through the network,

wherein the processing of the call comprises;

(a) processing speech signals occurring during said call to detect predesignated signals, based at least in part on data from the service profile data for the designated person; and

(b) upon detecting one or more of said predesignated speech signals, terminating said call.

35. A method according to claim 34, further comprising the step of storing data regarding said detection of said predesignated speech signals and termination of said call.

36. A method as in claim 34, wherein the step of instructing a switching office comprises providing a virtual office equipment number for use in retrieving the service profile data for the designated person.

37. A method as in claim 34, wherein the step of receiving and processing speech signals comprises comparing information characteristic of the received speech signals to stored speech characteristic data corresponding to a plurality of subscribers.

38. A method as in claim 34, wherein the communication network comprises a telephone network having a plurality of central offices each of which serves a plurality of communication links.

39. A method as in claim 38, wherein the plurality of communication links comprise telephone lines.

40. A method as in claim 34, including the step of transmitting at least a portion of said stored data to a control node.

41. A method comprising:

for a designated person, generating service profile data for controlling a sequence of operation in a multiple link communication network relating to provision of one or more communication services through the network;

storing the service profile data for the designated person with other service profile data in the communication network;

detecting a request to make a call from a predetermined link of the communication network;

receiving and processing speech signals from a person making said request via the predetermined link to identify the requesting person as said designated person;

instructing a switching office of the communication network to utilize the service profile data for the designated person for processing of the call from the predetermined link through the network; and

storing data regarding the identification of said designated person and the approximate time of the identification.

42. A method as in claim 41, including the step of indexing a schedule of verifications for the identified person based at least partially on said identification.

43. A method according to claim 42 wherein said storing is performed by an intelligent peripheral and including the step of transmitting a copy of at least a portion of said data to a control center.

44. A method according to claim 43 wherein said indexing is performed by said control center.

45. A method comprising:

for a designated person, generating service profile data for controlling a sequence of operation in a multiple link communication network relating to provision of one or more communication services through the network;

assigning an office equipment number to the designated person;

storing the service profile data for the designated person with other service profile data in the communication network;

detecting a request to make a call from a predetermined link of the communication network;

receiving and processing signals from a person making said request via the predetermined link to identify the requesting person as said designated person;

providing the office equipment number of the designated person to a switching office of the communication network to retrieve the service profile data for the designated person;

processing the call from the predetermined link through the network based at least in part on data from the retrieved service profile data for the designated person; and

storing data regarding the identification of said designated person and data regarding said call.

46. A method as in claim 45, wherein the office equipment number assigned to the designated person comprises a virtual office equipment number.

47. A method comprising:

for a designated person, generating service profile data for controlling a sequence of operation in a multiple link communication network relating to provision of one or more communication services through the network;

assigning an office equipment number to the designated person;

storing the service profile data for the designated person with other service profile data in the communication network;

detecting a request to make a call from a predetermined link of the communication network;

receiving and processing signals from a person making said request via the predetermined link to identify the requesting person as said designated person;

providing the office equipment number of the designated person to a switching office of the communication network to retrieve the service profile data for the designated person;

processing the call from the predetermined link through the network based at least in part on data from the retrieved service profile data for the designated person,

wherein the processing of the call comprises;

(a) processing speech signals occurring during said call to detect predesignated signals, based at least in part on data from the service profile data for the designated person; and

(b) upon detecting one or more of said predesignated speech signals, terminating said call.

48. A method as in claim 47, wherein the office equipment number assigned to the designated person comprises a virtual office equipment number.