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System and method for quantification of human performance factors

  • US 6,119,097 A
  • Filed: 11/26/1997
  • Issued: 09/12/2000
  • Est. Priority Date: 11/26/1997
  • Status: Expired due to Term
First Claim
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1. A method for utilizing a computer system for measuring and improving an employee'"'"'s job performance through identification and monitoring of at least one quantifiable and objective standard by assigning at least one quantifiable and objective activity to the employee and storing the at least one quantifiable and objective activity in the computer system, wherein the at least one quantifiable and objective activity is designed to enable the employee to at least meet the at least one quantifiable and objective standard and to record success or failure in the computer system, said method comprising the steps of:

  • (1) identifying and recording in the computer system the job performance which is to be measured and improved;

    (2) identifying and recording in the computer system the at least one quantifiable and objective standard which is determined to be at least a partial measure of the job performance;

    (3) determining if the employee needs to improve performance of the at least one quantifiable and objective standard by the steps of;

    (a) assigning in the computer system a rating scale to the at least one quantifiable and objective standard, wherein the rating scale has at opposite ends an acceptable rating value and an unacceptable rating value, and(b) utilizing the rating scale to determine where the employee'"'"'s performance stands in relation to the at least one quantifiable and objective standard by assigning and recording in the computer system a rating value;

    (4) identifying and assigning the at least one quantifiable and objective activity to the employee if the employee receives at least a partially unacceptable rating relative to the at least one quantifiable and objective standard;

    (5) periodically determining whether the employee'"'"'s job performance is improving as determined by an updated rating of the at least one quantifiable and objective standard as recorded in the computer system;

    (6) re-evaluating the at least one quantifiable and objective standard whenever the at least one quantifiable and objective standard is not being achieved;

    (7) replacing the at least one quantifiable and objective standard with at least one new quantifiable and objective standard which is selected to thereby improve performance in a skill area which is similar to that of the at least one quantifiable and objective standard.

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