System and method for quantification of human performance factors
First Claim
1. A method for utilizing a computer system for measuring and improving an employee'"'"'s job performance through identification and monitoring of at least one quantifiable and objective standard by assigning at least one quantifiable and objective activity to the employee and storing the at least one quantifiable and objective activity in the computer system, wherein the at least one quantifiable and objective activity is designed to enable the employee to at least meet the at least one quantifiable and objective standard and to record success or failure in the computer system, said method comprising the steps of:
- (1) identifying and recording in the computer system the job performance which is to be measured and improved;
(2) identifying and recording in the computer system the at least one quantifiable and objective standard which is determined to be at least a partial measure of the job performance;
(3) determining if the employee needs to improve performance of the at least one quantifiable and objective standard by the steps of;
(a) assigning in the computer system a rating scale to the at least one quantifiable and objective standard, wherein the rating scale has at opposite ends an acceptable rating value and an unacceptable rating value, and(b) utilizing the rating scale to determine where the employee'"'"'s performance stands in relation to the at least one quantifiable and objective standard by assigning and recording in the computer system a rating value;
(4) identifying and assigning the at least one quantifiable and objective activity to the employee if the employee receives at least a partially unacceptable rating relative to the at least one quantifiable and objective standard;
(5) periodically determining whether the employee'"'"'s job performance is improving as determined by an updated rating of the at least one quantifiable and objective standard as recorded in the computer system;
(6) re-evaluating the at least one quantifiable and objective standard whenever the at least one quantifiable and objective standard is not being achieved;
(7) replacing the at least one quantifiable and objective standard with at least one new quantifiable and objective standard which is selected to thereby improve performance in a skill area which is similar to that of the at least one quantifiable and objective standard.
1 Assignment
0 Petitions
Accused Products
Abstract
A method and apparatus which enables a supervisor to quantify job performance characteristics. The method accomplishes job performance quantification and tracking of performance by a series of steps which include using an employee problem-solving worksheet provided on a computer display to identify objective standards for the employee, identify and assign at least one objective activity to the employee which should enable the employee to meet the objective standards, completing a monthly evaluation of the person to determine whether or not the objective activities are being accomplished, and if so, whether the employee is at least meeting the objective standards. If the objective standards are not being met, the objective standards are re-evaluated to determine if they are realistic, and if they are, then new activities are assigned which should enable the person to meet the original or modified objective standards.
-
Citations
31 Claims
-
1. A method for utilizing a computer system for measuring and improving an employee'"'"'s job performance through identification and monitoring of at least one quantifiable and objective standard by assigning at least one quantifiable and objective activity to the employee and storing the at least one quantifiable and objective activity in the computer system, wherein the at least one quantifiable and objective activity is designed to enable the employee to at least meet the at least one quantifiable and objective standard and to record success or failure in the computer system, said method comprising the steps of:
-
(1) identifying and recording in the computer system the job performance which is to be measured and improved; (2) identifying and recording in the computer system the at least one quantifiable and objective standard which is determined to be at least a partial measure of the job performance; (3) determining if the employee needs to improve performance of the at least one quantifiable and objective standard by the steps of; (a) assigning in the computer system a rating scale to the at least one quantifiable and objective standard, wherein the rating scale has at opposite ends an acceptable rating value and an unacceptable rating value, and (b) utilizing the rating scale to determine where the employee'"'"'s performance stands in relation to the at least one quantifiable and objective standard by assigning and recording in the computer system a rating value; (4) identifying and assigning the at least one quantifiable and objective activity to the employee if the employee receives at least a partially unacceptable rating relative to the at least one quantifiable and objective standard; (5) periodically determining whether the employee'"'"'s job performance is improving as determined by an updated rating of the at least one quantifiable and objective standard as recorded in the computer system; (6) re-evaluating the at least one quantifiable and objective standard whenever the at least one quantifiable and objective standard is not being achieved; (7) replacing the at least one quantifiable and objective standard with at least one new quantifiable and objective standard which is selected to thereby improve performance in a skill area which is similar to that of the at least one quantifiable and objective standard. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30)
-
-
31. A method for utilizing a computer system for measuring and improving an employee'"'"'s job performance through identification and monitoring of at least one standard by assigning at least one activity to the employee, wherein the at least one activity is designed to enable the employee to at least meet the at least one standard, said method comprising the steps of:
-
(1) identifying and recording the at least one standard in the computer system; (2) identifying and recording the at least one activity in the computer system; and (3) periodically determining whether the employee is meeting the standard, and if not, modifying in the computer system the at least one activity in a manner which is believed will enable the employee to meet the standard, or add at least another activity which is believed will enable the employee to meet the standard.
-
Specification