System for hosting an on-line shopping service for remotely-located service providers

• US 6,119,152 A
• Filed: 11/25/1998
• Issued: 09/12/2000
• Est. Priority Date: 03/03/1994
• Status: Expired due to Term

• Current Assignee: TD Ameritrade IP Company Incorporated (Charles Schwab Corporation)
• Original Assignee: Telescan, Inc. (Charles Schwab Corporation)
• Inventors: Carlin, Richard K., Frantz, Joseph F. II
• Primary Examiner(s): Geckil, Mehmet B.
• Application Number:
  US09/199,497
• Time in Patent Office: 657 Days
• Field of Search: 395/200.47, 395/200.59, 395/200.55, 395/330, 395/200.34, 370/260, 709/217, 709/204, 709/225, 709/229
• US Class Current: 709/217
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/04 Billing or invoicing
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions

Abstract

An on-line communications service allows a plurality of service providers to provide services to respective groups of subscribers, with the on-line service from each provider being independent of the on-line service from other providers. The subscribers'"'"' access to features is maintained through service maps which are customized by the service provider interactively with the host computer. Upon log-on, the service map is downloaded to a subscriber'"'"'s computer and defines the services which can be accessed, the appearance of the user interface and navigation through the services. Data for each provider'"'"'s service is maintained separately from the data for other providers. Billing can be customized for each provider.

Claims

1. A method of hosting an on-line shopping system in which products from a plurality of remote service providers may be purchased by a plurality of remote subscribers, comprising:

storing service maps for service providers in a host computer, with each service provider being capable of customizing its associated service map, and said service maps including products that may be selected for purchase by the plurality of remote subscribers, wherein the types of products are specified by the remote service providers as part of the customization of the associated service map;

receiving a request from at least one of said remote subscribers for the service map of at least one of said remote service providers;

transmitting said requested service map from said host computer to said subscriber over a communications link;

in response to the selection of one of said products by said subscriber, receiving at said host computer a code from said subscriber identifying the selected product; and

transmitting data associated with the selected product from said host computer to said subscriber.

2. The method of claim 1 including permitting said service providers to remotely edit said service maps via said communications link.

3. The method of claim 1, wherein the service maps also comprise a menu, and the data associated with the selected product includes product information.

4. The method of claim 1, further including receiving billing information from service providers and storing said billing information on said host computer.

5. A method as in claim 1, wherein, in response to receiving the request from said remote subscriber, an on-line search is conducted of the stored service maps.

6. The method of claim 1 further including creating said service maps off-line.

7. The method of claim 6 further including uploading said service maps to said host computer.

8. The method of claim 1 further including generating representations of said service maps off-line.

9. The method of claim 8 further including receiving said representations at said host computer and creating service maps from said representations.

10. The method of claim 1 wherein said act of receiving a request from at least one of said remote subscribers includes receiving a request from an interactive television device and said transmitting act includes transmitting said requested service map to an interactive television device.

11. A method of selling products from multiple service providers through an on-line system, comprising:

generating a menu associated with each service provider that defines a plurality of options that may be selected by a remote on-line purchaser, with each menu being customized by the associated service provider to define the options and products that are available from that service provider;

uploading the menu to a remote host computer via a communications link, said host computer storing said menu as a service map and being capable of interactively completing transactions with remote on-line purchasers based on said service map; and

receiving, from said host computer, data that provides information on transactions between remote on-line purchasers and the host computer.

12. The method of claim 11 including editing said menu via said communications link.

13. The method of claim 12 wherein said service map includes a plurality of map codes associated with said options, and wherein each map code identifies a distinct option.

14. The method of claim 13 wherein said uploading act includes uploading said map codes to said host computer via said communications link.

15. The method of claim 12 wherein the service map belongs to a first service provider, and wherein the service map includes an option for each remote purchaser to receive a service map belonging to a second service provider.

16. The method of claim 12 wherein said options include an option for a remote purchaser to purchase a product from a service provider.

17. The method of claim 12 wherein said transactions comprise purchasing transactions.

18. The method of claim 12 wherein said data comprises a request from a subscriber to purchase a product from said service provider.

19. The method of claim 11, wherein said remote on-line purchasers select a service map of a service provider by transmitting an identification code to said remote host computer.

20. The method of claim 19 wherein said transactions include receiving a request from a remote purchaser to purchase a product from said service provider through said host computer.

21. The method of claim 11 further including uploading billing information to said host computer.

22. A method as in claim 11, wherein said remote on-line purchasers request a service map by transmitting a search request to said remote host computer.

23. The method of claim 11 wherein said uploading act includes uploading the menu form an interactive television device.

24. A method of providing an on-line service, comprising:

storing customized service maps from a plurality of remote service providers at a host computer, said service maps listing products that are available for purchase on-line from said service providers, wherein said products are determined by the service provider as part of the customization of its associated service map;

receiving from remote users, via a communications link, a signal selecting one of the plurality of remote service providers;

transmitting, front said host computer to the remote user, the service map associated with the selected service provider, said service map including a plurality of options that may be remotely selected by the remote user; and

receiving from said remote user a map code that indicates the option selected by the user from said service map.

25. The method of claim 24 wherein said service map includes said map code.

26. The method of claim 24 wherein said options include selecting a service map from another service provider.

27. The method of claim 24 wherein said service map also comprises a menu of said options.

28. The method of claim 24, wherein said options include the products available for purchase from the selected service provider.

29. A method as in claim 24, wherein the signal selecting one of said plurality of service providers also comprises a search request made to said host computer.

30. The method of claim 24 further including:

receiving from said remote user a request for the service map of another remote service provider; and

transmitting from said host computer the requested service map.

31. A method of remotely providing an on-line service on a host computer between a plurality of remote service-providers and a plurality of remote users, comprising:

(a) storing a service map for each individual remote service provider, the service map capable of being remotely edited or updated by said individual remote service provider, wherein the service map includes a set of products customized by the individual remote service provider that can be ordered from the associated individual remote service provider through the host computer;

(b) communicating with a plurality of remote user terminals;

(c) associating the remote user terminals with the service map of a particular service provider as selected by said remote users; and

(d) interactively providing said remote user terminals with the set of products included in the service map of a particular individual remote service provider.

32. The method of claim 31 wherein (c) comprises receiving an identification code from the remote user terminals and determining the associated service map responsive to the identification code.

33. The method of claim 31 further comprising transmitting a menu for the associated service map from the host computer to the remote user terminal.

34. The method of claim 33 wherein the remote user terminal comprises a user interface responsive to said menu to display accessible features on said remote user terminal responsive to the associated service map.

35. The method of claim 34 wherein (d) further comprising receiving at the host computer data from the remote user terminals representing a selection made by the remote user from the set of products in the service map.

36. The method of claim 35 further including providing an interface for remote communications that permits a service provider to select features for its service map from a list of available features provided by the host computer.

37. A method as in claim 31, wherein the remote user transmits a search inquiry to said host computer.

38. A system for hosting a remote on-line shopping system for a plurality of remote service providers, comprising:

a host processor that executes program instructions;

a host memory coupled to said host processor;

a host communications interface coupled to said host processor, said host communications interface capable of communicating with remote user terminals;

a plurality of service maps stored in said host memory, each of said service maps being customized to include data representing options available from and determined by the remote service providers that may be selected by a remote user, said options including a list of products for sale from the associated remote service provider; and

software executed by said host processor that identifies options from the service maps selected by said remote user terminals.

39. The system of claim 38, wherein said host communications interface is further capable of communicating with the remote service providers.

40. The system of claim 39, wherein said software permits said host processor to transmit user data to a service provider.

41. The system of claim 40 wherein said user data includes billing information.

42. The system of claim 38, including system features and menu creation software for allowing a plurality of service providers to define unique service maps.

43. The system of claim 42, wherein said service maps comprise provider specific menu data for providing on-line shopping features to a remote user terminal based upon selections made by the remote user from the associated service map of a particular service provider.

44. The system of claim 38, including system features and menu creation software for allowing a plurality of service providers to edit existing service maps.

45. The system of claim 38 wherein said service map comprises a menu of said options.

46. The system of claim 38 wherein said options include an option to purchase a product.

47. The system of claim 38 wherein one of said options includes requesting another service map.

48. The method of claim 38 wherein said user terminals comprise interactive television devices.

49. A method of hosting an on-line shopping system in which products from a plurality of remote service providers may be purchased by a plurality of remote subscribers, comprising:

storing service maps for service providers in a host computer, each service map defining a customized set of products that are offered for sale by one of said service providers and that may be selected for purchase by the plurality of remote subscribers, wherein the products are specified by the remote service providers as part of the customization of the associated service map;

receiving a request from at least one of said remote subscribers for the service map of any of said remote service providers;

transmitting said requested service map from said host computer to said subscriber over a communications link;

in response to the selection of one of said products by said subscriber, receiving at said host computer a code from said subscriber identifying the selected product; and

transmitting data associated with the selected product from said host computer to said subscriber.

50. A method of hosting an on-line shopping system in which products from a plurality of remote service providers may be purchased by a plurality of remote subscribers, comprising:

storing service maps for service providers in a host computer, each service map defining a customized set of products that are offered for sale by one of the service providers and that may be selected for purchase by the plurality of remote subscribers, wherein the products are specified by the remote service providers as part of the customization of the associated service map;

receiving a request from at least one of said remote subscribers for the service map of any of said remote service providers, said request transmitted over a TCP/IP compatible network;

transmitting said requested service map from said host computer to said subscriber over the TCP/IP compatible network;

in response to the selection of one of said products by said subscriber, receiving at said host computer a code from said subscriber over the TCP/IP compatible network identifying the selected product; and

transmitting data associated with the selected product from said host computer to said subscriber over said TCP/IP compatible network.