Method and system for routing calls based on conditions of electronic devices

• US 6,125,176 A
• Filed: 06/17/1997
• Issued: 09/26/2000
• Est. Priority Date: 06/17/1997
• Status: Expired due to Term

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Weber, Roy Philip, Goldman, Shelley B., Foladare, Mark Jeffrey, Silverman, David Phillip
• Primary Examiner(s): Hong, Harry S.
• Application Number:
  US08/877,077
• Time in Patent Office: 1,197 Days
• Field of Search: 379/201, 379/207, 379/210, 379/211, 379/212, 379/214, 379/913
• US Class Current: 379/211.02
• CPC Class Codes: H04M 2203/158 Call-type dependent routing
• CPC Class Codes: H04M 2203/2094 Proximity
• CPC Class Codes: H04M 3/42263 where the same subscriber uses different terminals, i.e. nomadism
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: Y10S 379/913 Person locator or person-specific

Abstract

A call routing system routes an incoming telephone call to a desired party based upon at least one of a plurality of conditions of at least one general purpose electronic device associated with the desired party. The call routing system includes a receiver, a processor, a selector and a routing device. The receiver receives the telephone call of the desired party. The processor determines the state of the desired party at the location of the received telephone call based on at least one general purpose electronic device. The selector selects one of a plurality of communication devices based upon the determined condition of the at least one electronic device. The routing device routes the telephone call to the selected one of the plurality of communication devices. A method for routing telephone calls is also described.

Claims

1. A method of routing telephone calls, comprising the steps of:

receiving a telephone call for a desired party;

determining, upon receiving the telephone call, the presence or absence of the desired party at a location of the received telephone call based upon one of a plurality of conditions of at least one electronic device associated with the desired party at the location of the received telephone call, such electronic device not being primarily for the purpose of tracking said desired party;

selecting one of a plurality of communications devices based upon the determined condition of the at least one electronic device; and

routing the telephone call to the selected one of the plurality of communications devices.

2. A method according to claim 1, wherein the step of selecting one of the plurality of communications devices includes the step of retrieving data from a database that represents the selected one of the communications devices.

3. A method according to claim 1, wherein the selected one of the communications devices is one of an on-site telephone situate in a vicinity of a selected location, an off-site telephone situate at another location remote from the selected location, a pager and a radio telephone.

4. A method according to claim 1, wherein the determined condition of the at least one electronic device is one of an ON state and an OFF state.

5. A method according to claim 4, wherein the determined condition of the at least one of the desired party'"'"'s electronic devices is one of a plurality of operating subconditions while the at least one of the desired party'"'"'s electronic devices is in the ON state.

6. A method according to claim 1, wherein the at least one of the desired party'"'"'s electronic devices is one of a television, a radio, an oven, a telephone, a computer and a burglar alarm.

7. A method according to claim 1, wherein the telephone call is received at a selected location.

8. A method according to claim 7, wherein the at least one electronic device is situate in a vicinity of the selected location.

9. A call routing system for routing an incoming telephone call to a desired party based upon determining the presence or absence of the desired parts at a location of the received telephone call using at least one of a plurality of conditions of at least one general purpose electronic device associated with the desired party at the location of the received telephone call, the call routing system comprising:

means for receiving the telephone call for the desired party;

means for determining the at least one of the plurality of conditions of the at least one general purpose electronic device upon receiving the telephone call;

means for selecting one of a plurality of communications devices based upon the determined condition of the at least one electronic device; and

means for routing the telephone call to the selected one of the plurality of communications devices.

10. A call routing system according to claim 9, further comprising a database having a look-up table of data representing individual ones of a variety of conditions associated with the at least one electronic device and representing the plurality of communications devices with a selected one of the plurality of communications devices corresponding to the individual ones of the variety of conditions.

11. A call routing system according to claim 10, wherein the represented plurality of communications devices are one of different communications devices and identical communications devices.

12. A call routing system for routing an incoming telephone call to a desired party based upon at least one of a plurality of conditions of at least one electronic device associated with the desired party, the call routing system comprising:

a receiver for receiving the telephone call for the desired party;

a processor for determining the condition of the at least one general purpose electronic device associated with the desired party at the location of the received telephone call upon receiving the telephone call;

a selector for selecting one of a plurality of communications devices based upon the determined condition of the at least one general purpose electronic device; and

a routing device for routing the telephone call to the selected one of the plurality of communications devices.

13. A call routing system according to claim 12, further comprising a database having a look-up table of data representing individual ones of a variety of conditions associated with the at least one electronic device and representing the plurality of communications devices with a selected one of the plurality of communications devices corresponding to the individual ones of the variety of conditions.