System and method of routing emergency services calls in a radio telecommunications network

• US 6,128,481 A
• Filed: 10/22/1997
• Issued: 10/03/2000
• Est. Priority Date: 10/22/1997
• Status: Expired due to Term

• Current Assignee: Telefonaktiebolaget LM Ericsson
• Original Assignee: Telefonaktiebolaget LM Ericsson
• Inventors: Pavon, Gustavo, Houde, Michel
• Primary Examiner(s): Hunter, Daniel S.
• Assistant Examiner(s): ZEWDU, MELESS NMN
• Application Number:
  US08/956,085
• Time in Patent Office: 1,077 Days
• Field of Search: 455/404, 455/445, 455/560, 455/456, 455/432, 455/435, 455/458, 379/207, 379/211, 379/220, 379/229, 379/230, 379/45, 379/49
• US Class Current: 455/404.2
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 for emergency connections

Abstract

A system and method for routing an emergency services call from a mobile station to a selected Public Safety Answering Point (PSAP) in a radio telecommunications network. The system intelligently selects the PSAP from a plurality of PSAPs, warns the selected PSAP that the emergency services call is coming prior to routing the call to the selected PSAP, and provides the selected PSAP with advanced information regarding the context of the call. The emergency services call is received by a serving mobile switching center (MSC) which determines that the call is an emergency services call and sends cell or sector information to a service control point (SCP). The SCP includes a PSAP selector which selects the PSAP based on such information as, for example, the location of the mobile station, the Local Access and Traffic Area (LATA) in which the mobile station is located, the time-of-day, and the day-of-week. The SCP then sends an alerting signal to the selected PSAP and includes a tag and information relating to the context of the call. The SCP then returns the tag and the identity of the selected PSAP to the serving MSC which determines the PSAP routing number and delivers the call to the selected PSAP.

Claims

1. A method of routing an emergency services call from a mobile station to a selected Public Safety Answering Point (PSAP) in a radio telecommunications network, said method comprising the steps of:

intelligently selecting the PSAP from a plurality of PSAPs;

sending an alert signal to the selected PSAP prior to routing the call to the selected PSAP, said alert signal warning the PSAP that the emergency services call is coming and providing the PSAP with advanced information regarding the context of the call; and

routing the call to the selected PSAP.

2. The method of routing an emergency services call of claim 1 wherein said step of intelligently selecting the PSAP from a plurality of PSAPs includes selecting the PSAP based on the location of the mobile station.

3. The method of routing an emergency services call of claim 2 wherein said step of intelligently selecting the PSAP based on the location of the mobile station includes selecting the PSAP based on the Local Access and Traffic Area (LATA) in which the mobile station is located.

4. The method of routing an emergency services call of claim 1 wherein said step of intelligently selecting the PSAP from a plurality of PSAPs includes selecting the PSAP based on the time-of-day and day-of-week.

5. The method of routing an emergency services call of claim 1 wherein said step of intelligently selecting the PSAP from a plurality of PSAPs includes the steps of:

receiving the emergency services call in a serving mobile switching center (MSC);

informing a service control point (SCP) that the received call is an emergency services call;

determining the location of the mobile station; and

selecting the PSAP in the SCP.

6. The method of routing an emergency services call of claim 5 wherein said step of informing a service control point (SCP) that the received call is an emergency services call includes sending a location request (LOCREQ) message to the SCP.

7. The method of routing an emergency services call of claim 5 wherein said step of informing a service control point (SCP) that the received call is an emergency services call includes sending a dedicated message for informing the SCP that the received call is an emergency services call, said dedicated message including mobile station parameters and location parameters for said mobile station.

8. The method of routing an emergency services call of claim 5 wherein said step of informing a service control point (SCP) that the received call is an emergency services call includes sending a message to the SCP which includes a parameter indicating the digits dialed.

9. The method of routing an emergency services call of claim 5 wherein said step of selecting the PSAP in the SCP includes selecting the PSAP based on the location of the mobile station, the Local Access and Traffic Area (LATA) in which the mobile station is located, the time-of5 day, and the day-of-week.

10. The method of routing an emergency services call of claim 5 wherein said step of sending an alert signal to the selected PSAP prior to routing the call to the selected PSAP includes sending an alert signal from the SCP to the selected PSAP before notifying the serving MSC of the identity of the selected PSAP.

11. The method of routing an emergency services call of claim 10 wherein said step of sending an alert signal to the selected PSAP prior to routing the call includes sending a tag identifying the call and information relating to the context of the call in the alert signal sent from the SCP to the selected PSAP.

12. The method of routing an emergency services call of claim 11 wherein said step of sending a tag identifying the call and information relating to the context of the call includes sending health information of the mobile station'"'"'s subscriber in the alert signal.

13. A method of routing an emergency services call from a mobile station to a selected Public Safety Answering Point (PSAP) in a radio telecommunications network, said method comprising the steps of:

transmitting the emergency services call from the mobile station to a serving mobile switching center (S-MSC);

determining in said S-MSC that the call is an emergency services call;

sending a first message from the S-MSC to a service control point (SCP), said first message including mobile station parameters and location parameters for said mobile station;

intelligently selecting the PSAP in the SCP;

sending an alert signal from the SCP to the selected PSAP, the alert signal including a tag identifying the call and information relating to the context of the call;

sending a second message from the SCP to the S-MSC, said second message including an identity of the selected PSAP and the tag identifying the call;

determining in the S-MSC, a routing number for the selected PSAP; and

delivering the call from the S-MSC to the selected PSAP.

14. A system for routing an emergency services call from a mobile station to a selected Public Safety Answering Point (PSAP) in a radio telecommunications network, said system comprising:

means for intelligently selecting the PSAP from a plurality of PSAPs;

means for sending an alert signal to the selected PSAP prior to routing the call to the selected PSAP, said alert signal warning the PSAP that the emergency services call is coming and providing the PSAP with advanced information regarding the context of the call; and

means for routing the call to the selected PSAP.

15. The system for routing an emergency services call of claim 14 wherein said means for intelligently selecting the PSAP from a plurality of PSAPs includes a PSAP selector which selects the PSAP based on the location of the mobile station.

16. The system for routing an emergency services call of claim 15 wherein said PSAP selector which selects the PSAP based on the location of the mobile station selects the PSAP based on the Local Access and Traffic Area (LATA) in which the mobile station is located.

17. The system for routing an emergency services call of claim 14 wherein said means for intelligently selecting the PSAP from a plurality of PSAPs includes a PSAP selector which selects the PSAP based on the time-of-day and day-of-week.

18. The system for routing an emergency services call of claim 14 wherein said means for intelligently selecting the PSAP from a plurality of PSAPs includes:

a serving mobile switching center (MSC) which receives the emergency services call from the mobile station;

means within said serving MSC for informing a service control point (SCP) of the cell in which the call originated;

means within said SCP for determining the location of the mobile station; and

means within said SCP for selecting the PSAP.

19. The system for routing an emergency services call of claim 18 wherein said means within said SCP for selecting the PSAP includes a PSAP selector which selects the PSAP based on the location of the mobile station, the Local Access and Traffic Area (LATA) in which the mobile station is located, the time-of-day, and the day-of-week.

20. The system for routing an emergency services call of claim 18 wherein said means for warning the selected PSAP that the emergency services call is coming prior to routing the call to the selected PSAP includes means for sending an alert signal from the SCP to the selected PSAP before notifying the serving MSC of the identity of the selected PSAP.

21. The system for routing an emergency services call of claim 20 wherein said means for providing the selected PSAP with advanced information regarding the context of the call includes means for sending a tag identifying the call and information relating to the context of the call in the alert signal sent from the SCP to the selected PSAP.

22. The system for routing an emergency services call of claim 21 wherein said means for sending a tag identifying the call and information relating to the context of the call includes:

means for retrieving subscriber health information from a subscriber database; and

means for sending health information of the mobile station'"'"'s subscriber in the alert signal.

23. A system for routing an emergency services call from a mobile station to a selected Public Safety Answering Point (PSAP) in a radio telecommunications network, said system comprising:

a serving mobile switching center (S-MSC) which receives the emergency services call from the mobile station, said S-MSC including an emergency services call analyzer which determines that the call is an emergency services call and informs a service control point (SCP) of the cell in which the call originated;

a SCP connected to the S-MSC, said SCP including;

a mobile station location analyzer for determining the location of the mobile station;

an intelligent PSAP selector which intelligently selects the PSAP, sends an alert signal from the SCP to the selected PSAP prior to routing the call, and sends a message to the S-MSC identifying the selected PSAP; and

a call tagger which places a tag identifying the call in the alert signal and in the message to the S-MSC identifying the selected PSAP; and

means for delivering the emergency services call from the S-MSC to the selected PSAP.