Collection and integration of internet and electronic commerce data in a database during web browsing
First Claim
1. In a computer system for supporting and analyzing Internet and electronic commerce data over the World Wide Web for service providers, the computer system including at least one user station transmitting a user request, at least one server, connectable to said at least one user station, said at least one server providing said at least one user station access to external data sources being in a plurality of different data formats, and at least one data collection and analysis system, a system of integrating data elements from an operational database of the service provider including at least one of an Internet service provider (ISP) and a commerce service provider (CSP) into a predetermined format for supporting collection and integration of the Internet and electronic commerce data, comprising:
- a database storing the integrated electronic commerce and Internet data for interrogation by the service provider wherein the electronic commerce data is merchant transaction data recording a specific purchasing transaction and the Internet data is data collected during web browsing by a user; and
a user station, responsively connectable to said database and including a design database storing;
a logical data model providing a description of the database facilitating the integration of the plurality of different formats of Internet and electronic commerce data and facilitating query and report access of the database;
a formatted file library providing classifications including at least one of process characterizations, customer descriptions, preference determinations, and behavior patterns, the classifications being reusable for at least one of different technical processes and different customer problems; and
a user interface capable of providing the query access and report access of the design database.
7 Assignments
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Accused Products
Abstract
A system integrates data elements from an operational database of an Internet Service Provider (ISP) and Commerce Service Provider (CSP) into a predetermined format for supporting collection of the Internet and/or electronic commerce data. The system includes a database storing the electronic commerce data for interrogation by the ISP/CSP, a user station, and a design database. The design database includes a logical data model providing a description of the database facilitating the integration of the Internet and/or electronic commerce data and facilitating query and report access of the database. The design database also includes a formatted file library providing classifications including at least one of process characterizations, customer descriptions, preference determinations, and behavior patterns, the classifications being reusable for at least one of different technical processes and different customer problems. An optional a user interface is also provided which is capable of providing the functions of query access and report access of the design database.
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Citations
29 Claims
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1. In a computer system for supporting and analyzing Internet and electronic commerce data over the World Wide Web for service providers, the computer system including at least one user station transmitting a user request, at least one server, connectable to said at least one user station, said at least one server providing said at least one user station access to external data sources being in a plurality of different data formats, and at least one data collection and analysis system, a system of integrating data elements from an operational database of the service provider including at least one of an Internet service provider (ISP) and a commerce service provider (CSP) into a predetermined format for supporting collection and integration of the Internet and electronic commerce data, comprising:
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a database storing the integrated electronic commerce and Internet data for interrogation by the service provider wherein the electronic commerce data is merchant transaction data recording a specific purchasing transaction and the Internet data is data collected during web browsing by a user; and a user station, responsively connectable to said database and including a design database storing; a logical data model providing a description of the database facilitating the integration of the plurality of different formats of Internet and electronic commerce data and facilitating query and report access of the database; a formatted file library providing classifications including at least one of process characterizations, customer descriptions, preference determinations, and behavior patterns, the classifications being reusable for at least one of different technical processes and different customer problems; and a user interface capable of providing the query access and report access of the design database. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A method of integrating data elements from an operational database of a service provider into a predetermined and expandable format for supporting collection and integration of the Internet and electronic commerce data being in a plurality of different data formats using a computer, comprising the steps of:
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(a) storing the integrated electronic commerce and Internet data for interrogation by the service provider in a database wherein the electronic commerce data is merchant transaction data recording a specific purchasing transaction and the Internet data is data collected during web browsing by a user; (b) storing in a design database a logical data model providing a description of the database facilitating the integration of the plurality of different data formats of the Internet and electronic commerce data and facilitating query and report access of at least one of the databases and the design database; (c) storing a formatted file library providing classifications including at least one of process characterizations, customer descriptions, preference determinations, and behavior patterns, the classifications being reusable for at least one of different technical processes and different customer problems; and (d) providing the query access and report access to the design database. - View Dependent Claims (20, 21, 22, 23, 24, 25, 26, 27, 28)
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29. A computer program memory, storing computer instructions to integrate data elements from an operational database of a service provider into a predetermined and expandable format for supporting collection and integration of the Internet and electronic commerce data over one or more networks, the integrated electronic commerce and Internet data being in a plurality of different data formats, the computer instructions including:
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(a) storing in a design database a logical data model providing a description of the database facilitating the integration of the plurality of different data formats of Internet and electronic commerce data and facilitating at least one of query and report access to the design database, the electronic commerce data is merchant transaction data recording a specific purchasing transaction and the Internet data is data collected during web browsing by a user; (b) storing a formatted file library providing classifications including at least one of process characterizations, customer descriptions, preference determinations, and behavior patterns, the classifications being reusable for at least one of different technical processes and different customer problems; and (c) providing the query access and report access to the design database.
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Specification