Method and system for allowing viewers to purchase program products
First Claim
Patent Images
1. A system for allowing a viewer to purchase products shown in an entertainment program comprising:
- means for storing in a database descriptive program information identifying a particular entertainment program in which a product was shown, and product information relating to a product shown in the particular entertainment program;
means for receiving a telephone call from the viewer, the telephone call comprising a request about the product shown in the entertainment program, the request containing a subset of the descriptive program information and a subset of the product information;
means for identifying the product information in the database using the subset of the product information and the subset of descriptive program information; and
means for communicating to the viewer the identified information about the product.
9 Assignments
0 Petitions
Accused Products
Abstract
To allow viewers to easily purchase products shown in entertainment programs, the viewers call an operator terminal. The operator terminal is networked to a central controller, which is also networked to remote terminals. Remote terminal operators enter data about props used in programs, copies of which are to be offered for sale. These remote terminals transmit this data to the central controller for storage in a database. Operators at the operator terminals can access the data stored at the central controller to respond calls from viewers seeking to purchase products.
87 Citations
54 Claims
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1. A system for allowing a viewer to purchase products shown in an entertainment program comprising:
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means for storing in a database descriptive program information identifying a particular entertainment program in which a product was shown, and product information relating to a product shown in the particular entertainment program; means for receiving a telephone call from the viewer, the telephone call comprising a request about the product shown in the entertainment program, the request containing a subset of the descriptive program information and a subset of the product information; means for identifying the product information in the database using the subset of the product information and the subset of descriptive program information; and means for communicating to the viewer the identified information about the product. - View Dependent Claims (2, 3, 4, 5, 6, 7, 26, 30)
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8. A method for allowing a viewer to purchase products shown in an entertainment program comprising the steps of:
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storing descriptive program information identifying a particular entertainment program; storing product information relating to a product shown in the particular entertainment program; receiving from the viewer a request about the product shown in the particular entertainment program, the request containing a subset of the descriptive program information and a subset of the product information; providing to a database the subset of product information through an operator terminal; identifying the particular entertainment program using the subset of the descriptive program information; identifying the stored product information using the subset of the product information; and communicating to the viewer the identified information about the product. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 39, 40)
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16. An operator terminal for accessing information about a product corresponding to a prop used in an entertainment program, and for use with a central facility having a database and an interface unit to receive calls, the operator terminal comprising:
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means for receiving a descriptive identification of an entertainment program; means for receiving a request about a product shown in the entertainment program, comprising a telephone connection between the viewer and an operator at the operator terminal; means for transmitting a query to the database relating to the request, the query based on the descriptive identification and the request about the product; and means for receiving from the database product information about the product identified in the request. - View Dependent Claims (17, 50)
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18. An operator terminal for accessing information about a product corresponding to a prop used in an entertainment program, and for use with a central facility having a database and an interface unit to receive calls, the operator terminal comprising:
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an interactive voice response unit including a voice prompt system means for receiving a descriptive identification of an entertainment program; means for receiving a request about a product shown in the entertainment program; means for transmitting a query to the database relating to the request, the query based on the descriptive identification and the request about the product; and means for receiving from the database product information about the product identified in the request. - View Dependent Claims (51, 52)
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19. A method for accessing, through an operator terminal located in a central facility, information about a product shown in an entertainment program, comprising the steps of:
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receiving a descriptive identification of an entertainment program; receiving from an entertainment program viewer a request about a product shown in the entertainment program through a telephone connection between the viewer and an operator at the operator terminal; transmitting a query relating to the request, the query based on the descriptive identification and the request about the product; and receiving product information about the product identified in the request. - View Dependent Claims (20, 53)
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21. A method for accessing, through an operator terminal located in a central facility, information about a product shown in an entertainment program, comprising the steps of:
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receiving a descriptive identification of an entertainment program; receiving from an entertainment program viewer a request about a product shown in the entertainment program; transmitting a query relating to the request, the query based on the descriptive identification and the request about the product; and receiving product information about the product identified in the request; providing information about products shown in the entertainment program; asking the viewer a series of questions to identify the particular entertainment program; and transmitting requests received from viewers to an operator at the operator terminal. - View Dependent Claims (44, 54)
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22. A system for allowing entertainment program viewers to purchase products shown in an entertainment program comprising:
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a remote terminal for entering descriptive program data and product data about a product used in the entertainment program; a central controller, coupled to the remote terminal, for receiving and storing the entered descriptive program data and product data from the remote terminal; and an operator terminal, coupled to the central controller, for using a subset of the descriptive program data to access from the central controller information about the product used in the entertainment program. - View Dependent Claims (23, 24, 25)
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27. A system for allowing a viewer to purchase products shown in an entertainment program comprising:
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means for storing in a database descriptive program information identifying a particular entertainment program in which a product was shown, and product information relating to a product shown in the particular entertainment program; means for receiving from the viewer a request about the product shown in the entertainment program at a time different from the viewing of the entertainment program by the viewer, the request containing a subset of the descriptive program information and a subset of the product information; means for identifying the product information in the database using the subset of the product information and the subset of descriptive program information; and means for communicating to the viewer the identified information about the product. - View Dependent Claims (31, 32, 33, 34, 35, 36, 37, 38)
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28. A method for allowing a viewer to purchase products shown in an entertainment program comprising the steps of:
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storing descriptive program information identifying a particular entertainment program; storing product information relating to a product shown in the particular entertainment program; receiving from the viewer a telephone call including a request about the product shown in the particular entertainment program, the request containing a subset of the descriptive program information and a subset of the product information; identifying the particular entertainment program using the subset of the descriptive program information; identifying the stored product information using the subset of the product information; and communicating to the viewer the identified information about the product. - View Dependent Claims (29, 41, 42, 43, 45, 46, 47, 48, 49)
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Specification