Telecommunications functions management system providing selective alerting based on caller identifier

• US 6,134,320 A
• Filed: 01/30/1997
• Issued: 10/17/2000
• Est. Priority Date: 02/01/1996
• Status: Expired due to Term

• Current Assignee: RPX Clearinghouse LLC (RPX Corporation)
• Original Assignee: Nortel Networks Corporation
• Inventors: Peterson, Jr., Mendel Lazear, Marlow, John Wallace, Swan, Richard Arthur
• Primary Examiner(s): WEAVER, SCOTT LOUIS
• Application Number:
  US08/792,187
• Time in Patent Office: 1,356 Days
• Field of Search: 379/67.1, 379/88.11, 379/88.18, 379/88.22, 379/142, 379/188, 379/199, 379/350, 379/372, 379/373, 379/374, 379/375, 379/376, 379/88.19, 379/88.2, 379/88.21
• US Class Current: 379/372
• CPC Class Codes: H04M 1/247 Telephone sets including user guidance or feature selection means facilitating their use user interfaces specially adapted for cordless or mobile telephones H04M1/724
• CPC Class Codes: H04M 1/57 Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set at the operator set in a manual exchange H04M5/20
• CPC Class Codes: H04M 1/663 Preventing unauthorised calls to a telephone set
• CPC Class Codes: H04M 1/677 Preventing the dialling or sending of predetermined telephone numbers or selected types of telephone numbers, e.g. long distance numbers
• CPC Class Codes: H04M 1/725 Cordless telephones user interfaces specially adapted therefor H04M1/724
• CPC Class Codes: H04M 19/041 Encoding the ringing signal, i.e. providing distinctive or selective ringing capability

Abstract

The personal communications controller (PCC) may be programmed with a customized service configuration based on which telecommunications functions in connection with multiple telephone terminals are managed. The PCC system is designed to provide enhanced service value to all of the telephone terminals throughout a residence coupled to a single telephone communication line entering the residence. The PCC may provide service differentiation on an individual basis to the telephone terminals and, furthermore, differentiated treatment may be effected on a per telephone call basis. The customized service configuration may be generated using a personal computer from which it is downloaded to the PCC.

Claims

1. In a telecommunications functions management system for a telecommunications service subscriber having a plurality of telephone terminals associated with a plurality of alerters, wherein the plurality of alerters are operable at a plurality of cadences, said telephone terminals being communicatively coupled to a telecommunications network which provides an identifier of an incoming call directed to the subscriber, a method for managing alerting of the incoming call comprising the steps of:

providing one or more predetermined call identifiers;

associating each predetermined call identifier with one or more alerters of the plurality of alerters;

correlating the incoming call identifier to a particular identifier of the one or more predetermined call identifiers;

activating the one or more alerters associated with the particular identifier;

associating each predetermined call identifier with one cadence of the plurality of cadences;

wherein the step of activating the one or more alerters includes controlling the one or more alerters to operate at the one cadence associated with the particular identifier;

providing one or more predetermined call treatment options;

associating each predetermined call treatment option with one or more of the plurality of alerters;

prompting, when the incoming call identifier is not available or not correlatable to any of the predetermined call identifiers, the incoming call with the predetermined call treatment options;

correlating, responsive to receiving an input selection from the incoming call, the input selection to a particular call treatment of the one or more predetermined call treatment options; and

activating the one or more alerters associated with the particular call treatment.

2. A method as claimed in claim 1, further comprising:

associating each predetermined call treatment option with one cadence of the plurality of cadences;

and the step of activating the one or more alerters includes controlling the one or more alerters to operate at the one cadence associated with the particular call treatment.

3. A method as claimed in claim 2, comprising the steps of:

measuring time;

providing a call blocking time interval; and

responsive to the measured time being within the call blocking time interval, not activating any of the plurality of alerters and routing the incoming call to a mailbox whereby a voice message is recordable.

4. A method as claimed in claim 3, wherein the mailbox includes a plurality of mailboxes;

further comprising associating each predetermined call identifier with one mailbox of the plurality of mailboxes; and

wherein the step of routing the incoming call to the mailbox includes recording the voice message in the one mailbox associated with the particular identifier.

5. A method as claimed in claim 4, comprising associating each predetermined call treatment option with one mailbox of the plurality of mailboxes;

and wherein the step of routing the incoming call to the mailbox includes recording the voice message in the one mailbox associated with the particular call treatment.

6. A method as claimed in claim 5, comprising the steps of:

providing, by the subscriber, an indication representing do not disturb; and

responsive to the do not disturb indication, not activating any of the plurality of alerters and routing the incoming call to the mailbox.

7. In a telecommunications functions management system for a telecommunications service subscriber having a plurality of telephone terminals associated with a plurality of alerters, said telephone terminals being communicatively coupled to a telecommunications network which provides an identifier of an incoming call directed to the subscriber, a method for managing alerting of the incoming call comprising the steps of:

providing one or more predetermined call identifiers;

associating each predetermined call identifier with one or more alerters of the plurality of alerters;

correlating the incoming call identifier to a particular identifier of the one or more predetermined call identifiers;

activating the one or more alerters associated with the particular identifier;

providing one or more predetermined call treatment options;

associating each predetermined call treatment option with one or more of the plurality of alerters;

prompting, when the incoming call identifier is not available or not correlatable to any of the predetermined call identifiers, the incoming call with the predetermined call treatment options;

correlating, responsive to receiving an input selection from the incoming call, the input selection to a particular call treatment of the one or more predetermined call treatment options; and

activating the one or more alerters associated with the particular call treatment.

8. A method as claimed in claim 7, comprising associating each predetermined call treatment option with one cadence of the plurality of cadences;

and the step of activating the one or more alerters includes controlling the one or more alerters to operate at the once cadence associated with the particular call treatment.

9. A method as claimed in claim 8, comprising the steps of:

measuring time;

providing a call blocking time interval; and

responsive to the measured time being within the call blocking time interval, not activating any of the plurality of alerters and routing the incoming call to a mailbox whereby a voice message is recordable.

10. A method as claimed in claim 9, wherein the mailbox includes a plurality of mailboxes;

further comprising associating each predetermined call identifier with one mailbox of the plurality of mailboxes; and

wherein the step of routing the incoming call to the mailbox includes recording the voice message in the one mailbox associated with the particular identifier.

11. A method as claimed in claim 10, comprising associating each predetermined call treatment option with one mailbox of the plurality of mailboxes;

and wherein the step of routing the incoming call to the mailbox includes recording the voice message in the one mailbox associated with the particular identifier.

12. A method as claimed in claim 11, comprising the steps of:

providing, by the subscriber, an indication representing do not disturb; and

responsive to the do not disturb indication, not activating any of the plurality of alerters and routing the incoming call to the mailbox.

13. In a telecommunications functions management system for a telecommunications service subscriber having a plurality of telephone terminals associated with a plurality of alerters, said telephone terminals being communicatively coupled to a telecommunications network which provides an identifier of an incoming call directed to the subscriber, a method for managing alerting of the incoming call comprising the steps of:

providing one or more predetermined call identifiers;

associating each predetermined call identifier with one or more alerters of the plurality of alerters;

correlating the incoming call identifier to a particular identifier of the one or more predetermined call identifiers;

measuring time;

providing a call blocking time interval; and

activating the one or more alerters associated with the particular identifier responsive to the measured time not being within the call blocking time interval, and not activating any of the plurality of alerters and routing the incoming call to a mailbox whereby a voice message is recordable responsive to the measured time being within the call blocking time interval.

14. A method as claimed in claim 13, wherein the mailbox includes a plurality of mailboxes;

further comprising associating each predetermined call identifier with one mailbox of the plurality of mailboxes; and

wherein the step of routing the incoming call to the mailbox includes recording the voice message in the one mailbox associated with the particular identifier.

15. A method as claimed in claim 14, comprising the steps of:

providing, by the subscriber, an indication representing do not disturb; and

responsive to the do not disturb indication, not activating any of the plurality of alerters and routing the incoming call to the mailbox.

16. In a telecommunications functions management system for a telecommunications service subscriber having a plurality of telephone terminals associated with a plurality of alerters, said telephone terminals being communicatively coupled to a telecommunications network which provides an identifier of an incoming call directed to the subscriber, a method for managing alerting of the incoming call comprising the steps of:

providing one or more predetermined call identifiers;

associating each predetermined call identifier with one or more alerters of the plurality of alerters;

correlating the incoming call identifier to a particular identifier of the one or more predetermined call identifiers;

providing, by the subscriber, an indication representing do not disturb; and

activating the one or more alerters associated with the particular identifier when do not disturb is not indicated, and not activating any of the plurality of alerters and routing the incoming call to a mailbox whereby a voice message is recordable when do not disturb is indicated.

17. A method as claimed in claim 16, wherein the mailbox includes a plurality of mailboxes;

further comprising associating each predetermined call identifier with one mailbox of the plurality of mailboxes; and

wherein the step of routing the incoming call to the mailbox includes recording the voice message in the one mailbox associated with the particular identifier.

18. For a telecommunications service subscriber having a plurality of telephone terminals associated with a plurality of alerters, wherein the plurality of alerters are operable at a plurality of cadences, said telephone terminals being communicatively coupled to a telecommunications network which provides an identifier of an incoming call directed to the subscriber, a system for managing alerting of the incoming call comprising:

means for providing one or more predetermined call identifiers;

means for enabling a subscriber to associate each predetermined call identifier with one or more alerters of the plurality of alerters;

means for correlating the incoming call identifier to a particular identifier of the one or more predetermined call identifiers;

means for activating the one or more alerters associated with the particular identifier;

means for enabling a subscriber to associate each predetermined call identifier with one cadence of the plurality of cadences;

wherein the means for activating the one or more alerters includes means for controlling the one or more alerters to operate at the one cadence associated with the particular identifier;

means for providing one or more predetermined call treatment options;

means for enabling a subscriber to associate each predetermined call treatment option with one or more of the plurality of alerters;

means for prompting, when the incoming call identifier is not available or not correlatable to any of the predetermined call identifiers, the incoming call with the predetermined call treatment options;

means for correlating, responsive to receiving an input selection from the incoming call, the input selection to a particular call treatment of the one or more predetermined call treatment options; and

means for activating the one or more alerters associated with the particular call treatment.

19. A system as claimed in claim 18, further comprising

means for associating each predetermined call treatment option with one cadence of the plurality of cadences;

and wherein the means for activating the one or more alerters includes means for controlling the one or more alerters to operate at the one cadence associated with the particular call treatment.

20. A system as claimed in claim 19, comprising:

means for measuring time;

means for providing a call blocking time interval; and

means, responsive to the measured time being within the call blocking time interval, for not activating any of the plurality of alerters and for routing the incoming call to a mailbox whereby a voice message is recordable.

21. A system as claimed in claim 20, wherein the mailbox includes a plurality of mailboxes;

further comprising means for associating each predetermined call identifier with one mailbox of the plurality of mailboxes; and

wherein the means for routing the incoming call to the mailbox includes means for recording the voice message in the one mailbox associated with the particular identifier.

22. A system as claimed in claim 21, comprising means for associating each predetermined call treatment option with one mailbox of the plurality of mailboxes;

and wherein the means for routing the incoming call to the mailbox includes means for recording the voice message in the one mailbox associated with the particular call treatment.

23. A system as claimed in claim 22, comprising:

means for providing, by the subscriber, an indication representing do not disturb; and

means, responsive to the do not disturb indication, for not activating any of the plurality of alerters and for routing the incoming call to the mailbox.

24. For a telecommunications service subscriber having a plurality of telephone terminals associated with a plurality of alerters, said telephone terminals being communicatively coupled to a telecommunications network which provides an identifier of an incoming call directed to the subscriber, a system for managing alerting of the incoming call comprising:

means for providing one or more predetermined call identifiers;

means for enabling a subscriber to associate each predetermined call identifier with one or more alerters of the plurality of alerters;

means for correlating the incoming call identifier to a particular identifier of the one or more predetermined call identifiers;

means for activating the one or more alerters associated with the particular identifier;

means for providing one or more predetermined call treatment options;

means for enabling a subscriber to associate each predetermined call treatment option with one or more of the plurality of alerters;

means for prompting, when the incoming call identifier is not available or not correlatable to any of the predetermined call identifiers, the incoming call with the predetermined call treatment options;

means for correlating, responsive to receiving an input selection from the incoming call, the input selection to a particular call treatment of the one or more predetermined call treatment options; and

means for activating the one or more alerters associated with the particular call treatment.

25. A system as claimed in claim 24, comprising means for associating each predetermined call treatment option with one cadence of the plurality of cadences;

and wherein the means for activating the one or more alerters includes means for controlling the one or more alerters to operate at the one cadence associated with the particular call treatment.

26. A system as claimed in claim 25, comprising:

means for measuring time;

means for providing a call blocking time interval; and

means, responsive to the measured time being within the call blocking time interval, for not activating any of the plurality of alerters and for routing the incoming call to a mailbox whereby a voice message is recordable.

27. A system as claimed in claim 26, wherein the mailbox includes a plurality of mailboxes;

further comprising means for associating each predetermined call identifier with one mailbox of the plurality of mailboxes; and

wherein the means for routing the incoming call to the mailbox includes means for recording the voice message in the one mailbox associated with the particular identifier.

28. A system as claimed in claim 27, comprising means for associating each predetermined call treatment option with one mailbox of the plurality of mailboxes;

and wherein the means for routing the incoming call to the mailbox includes means for recording the voice message in the one mailbox associated with the particular identifier.

29. A system as claimed in claim 28, comprising:

means for providing, by the subscriber, an indication representing do not disturb; and

means, responsive to the do not disturb indication, for not activating any of the plurality of alerters and for routing the incoming call to the mailbox.

30. For a telecommunications service subscriber having a plurality of telephone terminals associated with a plurality of alerters, said telephone terminals being communicatively coupled to a telecommunications network which provides an identifier of an incoming call directed to the subscriber, a system for managing alerting of the incoming call comprising:

means for providing one or more predetermined call identifiers;

means for enabling a subscriber to associate each predetermined call identifier with one or more alerters of the plurality of alerters;

means for correlating the incoming call identifier to a particular identifier of the one or more predetermined call identifiers;

means for activating the one or more alerters associated with the particular identifier;

means for measuring time;

means for providing a call blocking time interval; and

means, responsive to the measured time being within the call blocking time interval, for not activating any of the one or more alerters and for routing the incoming call to a mailbox whereby a voice message is recordable.

31. A system as claimed in claim 30, wherein the mailbox includes a plurality of mailboxes;

further comprising means for associating each predetermined call identifier with one mailbox of the plurality of mailboxes; and

wherein the means for routing the incoming call to the mailbox includes means for recording the voice message in the one mailbox associated with the particular identifier.

32. A system as claimed in claim 31, comprising:

means for providing, by the subscriber, an indication representing do not disturb; and

means, responsive to the do not disturb indication, for not activating any of the plurality of alerters and for routing the incoming call to the mailbox.

33. For a telecommunications service subscriber having a plurality of telephone terminals associated with a plurality of alerters, said telephone terminals being communicatively coupled to a telecommunications network which provides an identifier of an incoming call directed to the subscriber, a system for managing alerting of the incoming call comprising:

means for providing one or more predetermined call identifiers;

means for enabling a subscriber to associate each predetermined call identifier with one or more alerters of the plurality of alerters;

means for correlating the incoming call identifier to a particular identifier of the one or more predetermined call identifiers;

means for activating the one or more alerters associated with the particular identifier;

means for providing, by the subscriber, an indication representing do not disturb; and

means, responsive to the do not disturb indication, for not activating any of the plurality of alerters and for routing the incoming call to a mailbox whereby a voice message is recordable.

34. A system as claimed in claim 33, wherein the mailbox includes a plurality of mailboxes;

further comprising means for associating each predetermined call identifier with one mailbox of the plurality of mailboxes; and

wherein the means for routing the incoming call to the mailbox includes means for recording the voice message in the one mailbox associated with the particular identifier.

35. In a telecommunications functions management system for a telecommunications service subscriber having a plurality of telephone terminals associated with a plurality of alerters, said telephone terminals being communicatively coupled to a telecommunications network which provides an identifier of an incoming call directed to the subscriber, a method for managing alerting of the incoming call comprising the steps of:

providing one or more predetermined call identifiers;

associating each predetermined call identifier with one or more alerters of the plurality of alerters;

correlating the incoming call identifier to a particular identifier of the one or more predetermined call identifiers;

activating the one or more alerters associated with the particular identifier; and

wherein the plurality of telephone terminals include cordless handsets;

the telecommunications functions management system includes a personal communications controller which is coupled to the telephone network by a communications line of the telecommunications service subscriber;

the incoming call identifier is received through the communications line by the personal communications controller at which the steps of providing, associating, correlating and activating are effected; and

the step of activating the one or more alerters associated with the particular identifier includes signaling, by the personal communications controller, over a wireless link the cordless handsets associated with the one or more alerters.

36. A method as claimed in claim 35, wherein the plurality of telephone terminals include telephone sets having respective satellite controllers which are connected in parallel to the communications line and each of which controls operation of the alerter associated with the corresponding telephone set;

and the step of activating the one or more alerters associated with the particular identifier includes signaling, by the personal communications controller, the satellite controllers over the communications line at a channel above a voice channel, thereby addressing the satellite controllers associated with the one or more alerters.

37. In a telecommunications functions management system for a telecommunications service subscriber having a plurality of telephone terminals associated with a plurality of alerters, said telephone terminals being communicatively coupled to a telecommunications network which provides an identifier of an incoming call directed to the subscriber, a method for managing alerting of the incoming call comprising the steps of:

providing one or more predetermined call identifiers;

associating each predetermined call identifier with one or more alerters of the plurality of alerters;

correlating the incoming call identifier to a particular identifier of the one or more predetermined call identifiers;

activating the one or more alerters associated with the particular identifier; and

wherein the telecommunications functions management system includes a personal communications controller which is coupled to the telephone network by a communications line of the telecommunications service subscriber;

the plurality of telephone terminals include telephone sets having respective satellite controllers which are connected in parallel to the communications line and each of which controls operation of the alerter associated with the corresponding telephone set;

the incoming call identifier is received through the communications lien by the personal communications controller at which the steps of providing, associating, correlating and activating are effected; and

the step of activating the one or more alerters associated with the particular identifier includes signaling, by the personal communications controller, the satellite controllers over the communications line at a channel above a voice channel, thereby addressing the satellite controllers associated with the one or more alerters.

38. A telecommunications functions management system, comprising:

a plurality of telephone terminals associated with a plurality of alerters, each telephone terminal being adapted to communicate through a subscriber loop with a telecommunications network; and

a personal communications controller, coupled to the subscriber loop, for controlling dependent upon predetermined operational parameters, operation of the plurality of alerters in response to an incoming call from the telecommunications network and access of each telephone terminal to the telecommunications network in response to an outgoing call originated from that terminal;

a computer station at which data defining the predetermined operation parameters is generated; and

means for downloading the data from the computer to the personal communications controller.

39. A system as claimed in claim 38, wherein the means for downloading the data includes respective modems in the personal communications controller and the computer workstation, and the subscriber loop carries the data therebetween.

40. A system as claimed in claim 38, wherein the means for downloading the data includes a dedicated serial data link between the personal communications controller and the computer workstation.

41. A system as claimed in claim 38, wherein the plurality of telephone terminals includes one or more cordless handsets;

and the personal communications controller includes means for signaling, over a wireless link, each handset to control the operation of the alerter associated therewith.

42. A system as claimed in claim 41, wherein the plurality of telephone terminals includes one or more telephone sets having respective satellite controllers which are connected in parallel to the subscriber loop;

and the personal communications controller includes means for signaling, over the subscriber loop at a channel above a voice channel, each satellite controller to control the operation of the alerter associated with the corresponding telephone set.

43. A system as claimed in claim 42, wherein each satellite controller includes a switch which, in a closed position, couples the corresponding telephone set to the subscriber loop and, in an open position, disconnects the corresponding telephone set from the subscriber loop;

and the personal communications controller includes means for signaling each satellite controller to select either the open position or the closed position for its switch.

44. A system as claimed in claim 43, wherein the predetermined operational parameters includes one or more predetermined call identifiers, each being associated with one or more terminal identifiers;

and the personal communications controller includes;

means for receiving, for the telecommunications network, an identifier of the incoming call; and

means for signaling, responsive to correlating the incoming call identifier to a particular call identifier of the one or more predetermined call identifiers, to activate the alerters corresponding to the one or more terminal identifiers associated with the particular call identifier.