Method of using carrier information for enhanced call data processing by a telecommunications provider

• US 6,137,874 A
• Filed: 06/03/1997
• Issued: 10/24/2000
• Est. Priority Date: 06/03/1997
• Status: Expired due to Term

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Brown, Norris, Chen, Yen-Ching Wendy, Grayson, Charles, Manseur, Belkacem, Buhler, Gerhard
• Primary Examiner(s): Hong, Harry S.
• Application Number:
  US08/868,408
• Time in Patent Office: 1,239 Days
• Field of Search: 379/201, 379/207, 379/219, 379/220, 379/221, 379/222, 379/229, 379/230
• US Class Current: 379/220.01
• CPC Class Codes: H04M 2242/06 Lines and connections with preferential service
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier
• CPC Class Codes: H04M 3/4228 in networks
• CPC Class Codes: H04M 3/42289 with carrierprovider selection by subscriber
• CPC Class Codes: H04M 3/487 Arrangements for providing information services, e.g. recorded voice services or time announcements
• CPC Class Codes: H04M 3/51 Centralised call answering arrangements requiring operator intervention , e.g. call or contact centers for telemarketing
• CPC Class Codes: H04M 7/00 Arrangements for interconnection between switching centres
• CPC Class Codes: H04M 7/06 using auxiliary connections for control or supervision , e.g. where the auxiliary connection is a signalling system number 7 link
• CPC Class Codes: H04Q 3/72 Finding out and indicating number of calling subscriber

Abstract

Disclosed is a capability for differentiated in-network or off-network call treatment (e.g., different call features or services) on a per-call basis using the value of the carrier identification code (CIC) passed from an access provider to a second carrier in a call set-up message associated with an incoming call. In addition, the caller selection information (CSI) parameter may be used in conjunction with the CIC to provide differentiated call treatment. The CIC and CSI parameters together provide information about the call and the caller which can be used for, e.g., directed marketing activities aimed at non-presubscribed callers using the second carrier'"'"'s network on a per-call basis.

Claims

1. A method for processing, in a first network, a call originating in a second network and having an associated carrier identification code, the method comprising the steps of:

(A) receiving, in the first network, the call and the associated carrier identification code from the second network;

(B) determining, in the first network, the value of the carrier identification code associated with the call, independent of how the call was received from the second network;

(C) establishing a desired call treatment based upon the determined value of the carrier identification code; and

(D) providing the desired call treatment.

2. The method according to claim 1 wherein the first network includes a plurality of nodes, and wherein the call and the associated carrier identification code are received at a first node of the first network.

3. The method according to claim 2, further comprising the step of:

(E) forwarding the received carrier identification code to a second node of the first network.

4. The method according to claim 3, wherein the first node is a toll switch.

5. The method according to claim 3, wherein the second node is an adjunct.

6. The method according to claim 3, wherein the second node is a central office switch.

7. The method according to claim 1, wherein the first network is coupled to a downstream system, and wherein provision of the call treatment occurs in the downstream system, further comprising the step of:

(E) prior to provision of the call treatment, forwarding the received carrier identification code to the downstream system.

8. The method according to claim 1, wherein the downstream system is comprised of a recording system and a marketing system.

12. The method according to claim 1, wherein the first network is an interexchange carrier system and the second network is an access provider system.

13. The method according to claim 1, wherein the first network includes specialized network resources and wherein the call treatment is CIC-based access to the specialized network resources.

14. The method according to claim 1, wherein the first network includes operator services and wherein the call treatment is CIC-based access to the operator services.

9. A method for processing, in a first telecommunications system, a call originating in a second telecommunications system, the call having an associated carrier identification code, an associated carrier selection information parameter, and an associated automatic number identification parameter, the first telecommunications system comprised of a telecommunications network coupled to a downstream system, the method comprising the steps of:

(A) receiving, from the second telecommunications system, the call and the associated carrier identification code, automatic number identification parameter and carrier selection information parameter at the telecommunications network of the first telecommunications system;

(B) generating a call record which includes the carrier identification code, carrier selection information parameter and automatic number identification parameter; and

(C) forwarding the call record to the downstream system of the first telecommunications system.

10. The method according to claim 9, wherein the downstream system is comprised of a recording system and a marketing system.

11. The method according to claim 10, wherein the call record is forwarded to the recording system, further comprising the steps of:

(D) forwarding the call record to the marketing system; and

(E) generating directed marketing materials from the call record.

15. A method for processing, in a first telecommunications network, a call received from a second telecommunications network, the call having an associated carrier identification code and an associated carrier selection information parameter, the method comprising the steps of:

(A) receiving, from the second telecommunications network, the call and the associated carrier identification code and carrier selection information parameter;

(B) determining the values of the carrier identification code and carrier selection information parameter independent of how the call was received from the second telecommunications network;

(C) establishing a desired call treatment based upon the determined values of the carrier identification code and carrier selection information parameter; and

(D) providing the desired call treatment.

16. The method according to claim 15 wherein the first telecommunications network includes a plurality of nodes, and wherein the call and the associated carrier identification code and carrier selection information parameter are received at a first node of the first telecommunications network.

17. The method according to claim 16, further comprising the step of:

(D) forwarding the received carrier identification code and carrier selection information parameter to a second node of the first telecommunications network.

18. The method according to claim 17, wherein the first node is a local switch.

19. The method according to claim 17, wherein the second node is an adjunct.

20. The method according to claim 17, wherein the second node is a central office switch.