In-store points redemption system and method

• US 6,138,911 A
• Filed: 04/27/1999
• Issued: 10/31/2000
• Est. Priority Date: 12/03/1996
• Status: Expired due to Term

• Current Assignee: Aimia Proprietary Loyalty U.S., Inc. (Aimia Incorporated)
• Original Assignee: Carlson Companies Incorporated (Carlson Holdings Incorporated)
• Inventors: Schrum, Harold E., Fredregill, Willard R.
• Primary Examiner(s): Frech, Karl D.
• Assistant Examiner(s): Dunn, Drew A.
• Application Number:
  US09/300,151
• Time in Patent Office: 553 Days
• Field of Search: 235/380, 235/383, 902/22, 705/14, 705/16, 705/17, 705/18, 705/20
• US Class Current: 235/383
• CPC Class Codes: G06Q 20/342 Cards defining paid or billed services or quantities
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: G07F 7/025 by means, e.g. cards, providing billing information at the time of purchase, e.g. identification of seller or purchaser, quantity of goods delivered or to be delivered
• CPC Class Codes: G07G 1/0036 Checkout procedures

Abstract

A computer implemented consumer transaction point accumulation system in which a consumer earns and accumulates points immediately for immediate use during transactions at participating retailer outlets, wherein at each transaction, a customers identification number is transmitted to a host data base which stores customer records including a customer balances of points accumulated to date. The system processing each consumer transaction during the consumer visit to the retailer outlet to determine points awarded for each transaction and to determine whether the item purchased is a redeemable item for which points may be redeemed for a reduction of the price of the redeemable item. The system updating said customer records immediately by adding points awarded or subtracting points redeemed from the customer balance of transaction points.

Claims

1. A computer implemented real-time consumer transaction point accumulation system in which a consumer earns and accumulates points immediately in centralized data storage for transactions at any one of a plurality of participating retailer outlets networked to a host incentive award system, the system comprising:

(a) at least one participating retailer outlet system including;

(i) a local processor;

(ii) local data storage electrically coupled to said local processor,

(iii) data input means electrically coupled to said local processor for receiving consumer account identity data and consumer account requests; and

(iv) a local communicator electrically coupled to said local processor for transmitting requests for consumer account data;

(b) a host incentive award system having at least;

(i) a host processor;

(ii) the centralized data storage electrically coupled to said host processor, the centralized data storage including a plurality of consumer records, wherein each consumer record includes at least a consumer point balance;

(iii) a host communicator electrically coupled to said host processor for receiving requests for said consumer account data, said host communicator transmitting at least said point balance to said participating retailer outlet system;

(c) wherein said participating retailer outlet system processes each consumer transaction during the consumer visit to the participating retailer outlet to determine points earned and causes said point balance in the centralized data storage to be immediately updated by adding said points earned to said point balance in the centralized data storage.

2. The computer implemented system of claim 1 wherein the local processor determines points earned based on the dollar amount of the current sales transaction.

3. The computer implemented system of claim 1 wherein the local processor determines points earned based on the dollar amount of the current sales transaction less the dollar amount for any exempt items purchased.

4. A Computer implemented method of immediate consumer point accumulation in a centralized database resulting from consumer transactions at any one of a plurality of participating retailer outlets networked to a host incentive award system, the method comprising the steps of:

inputting consumer identity data into a local system;

requesting consumer transaction point data stored within a host system database, said consumer transaction point data representing an initial transaction point total previously earned by a consumer,

storing said consumer transaction point data in temporary data storage;

awarding points based on the dollar amount of the current sales transaction;

immediately updating said consumer transaction point data stored in said temporary data storage by performing the step of adding said points awarded during the current sales transaction to said initial transaction point total;

immediately updating said consumer transaction point data stored within said host system database to reflect the addition of the points awarded to said initial point total.

5. The method of claim 4 further including the step of awarding points based on the dollar amount of the current sales transaction for transaction items identified as having a select status.

6. The method of claim 4 further including the step of awarding points based on the dollar amount of the current sales transaction less the dollar amount for any exempt items purchased.

7. The method of claim 4 further including the steps of:

analyzing said updated consumer transaction point data to determine if said updated consumer transaction point balance is greater than or equal to a cash credit point balance; and

where said updated consumer transaction point balance is greater than or equal to said cash credit point balance, providing a consumer with an option to immediately reduce the price of one of said transaction items having said select status by a specified amount.

8. A computer implemented real time consumer transaction point accumulation system in which a consumer earns and accumulates points immediately in centralized data storage for each individual purchase of select items purchased during a consumer transaction at any of a plurality of participating retailer outlets networked to a host incentive award system, the system comprising:

(a) at least one in-store system including;

(i) a local processor;

(ii) local data storage electrically coupled to said local processor,

(iii) data input means electrically coupled to said local processor for receiving consumer account identity data and consumer account requests; and

(iv) a local communicator electrically coupled to said local processor for transmitting requests for consumer account data;

(b) a host system having at least;

(i) a host processor;

(ii) a host database electrically coupled to said host processor, said host database including a plurality of consumer records, wherein each consumer record includes at least a consumer point balance;

(iii) a host communicator electrically coupled to said host processor for receiving requests for said consumer account data, said host communicator transmitting at least said point balance to said in-store system;

(c) said in-store system performing the following steps;

(i) processing each individual purchase of an item during the consumer transaction at the participating retailer outlet to determine points earned on select items;

(ii) real time updating of said point balance in said in-store system by adding said points earned on said select items to said point balance;

(iii) immediately transmitting said updated point balance to said host database upon completion of the consumer transaction.

9. The computer implemented system of claim 8 wherein the local processor determines points earned based on the dollar amount of the current sales transaction for select items purchased.

10. The computer implemented system of claim 9 wherein some of the select items are bonus items, wherein additional points are earned for the purchase of select items that are bonus items.

11. A computer implemented real time consumer transaction point accumulation system in which a consumer may immediately redeem points earned on an item being purchased for a reduction of the price of the item being purchased, the system comprising:

(a) at least one in-store system including;

(i) a local processor;

(ii) local data storage electrically coupled to said local processor,

(iii) data input means electrically coupled to said local processor for receiving consumer account identity data and consumer account requests; and

(iv) a local communicator electrically coupled to said local processor for transmitting requests for consumer account data;

(b) a host system having at least;

(i) a host processor;

(ii) a host database electrically coupled to said host processor, said host database including a plurality of consumer records, wherein each consumer record includes at least a consumer point balance;

(iii) a host communicator electrically coupled to said host processor for receiving requests for said consumer account data, said host communicator transmitting at least said point balance to said in-store system;

(c) said in-store system performing the following steps;

(i) analyzing said point balance to determine if said point balance is greater than or equal to a cash credit point balance; and

(ii) where said point balance is greater than or equal to said cash credit point balance, providing the consumer with an option to immediately reduce the price of one of a select item being purchased by a specified amount.

12. The computer implemented system of claim 11 wherein said in-store system further performs the following steps:

(i) updating said point balance in said in-store system by adding said points earned to said point balance;

(ii) analyzing said updated point balance to determine if said updated point balance is greater than or equal to a cash credit point balance; and

(iii) where said updated point balance is greater than or equal to said cash credit point balance, providing the consumer with an option to immediately reduce the price of one of a select item being purchased by a specified amount.