Apparatus and method for remote data recovery
First Claim
1. A method for remotely recovering data from a storage medium in a local computer having a normal operating system, the method comprising the steps of:
- loading into a removable media storage device of the local computer a removable storage medium including a bootable remote data recovery operating program pre-recorded thereon;
loading into memory of the local computer, the bootable remote data recovery operating program from the removable storage medium, the bootable remote data recovery operating program being operated locally by the local computer and independently of the normal operating system;
establishing communications between the local computer and a remote data recovery computer through operation of the remote data recovery operating program by the local computer; and
remotely controlling the local computer by the remote data recovery computer, whereupon data on the storage medium of the local computer can be diagnosed and rectified through operation of the remote data recovery computer.
20 Assignments
0 Petitions
Accused Products
Abstract
Disclosed are an apparatus and a method for remote recovery of inaccessible data on computer storage devices. The method comprises the steps of (1) establishing a communications link from the local computer containing the storage device requiring recovery of data to a remote data recovery computer operated by a technician; (2) allowing the remote technician to interact as though seated in front of the local computer yet having access to all software programs which are resident at the technician'"'"'s computer, and (3) enabling the remote technician to diagnose and rectify the data loss.
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Citations
71 Claims
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1. A method for remotely recovering data from a storage medium in a local computer having a normal operating system, the method comprising the steps of:
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loading into a removable media storage device of the local computer a removable storage medium including a bootable remote data recovery operating program pre-recorded thereon; loading into memory of the local computer, the bootable remote data recovery operating program from the removable storage medium, the bootable remote data recovery operating program being operated locally by the local computer and independently of the normal operating system; establishing communications between the local computer and a remote data recovery computer through operation of the remote data recovery operating program by the local computer; and remotely controlling the local computer by the remote data recovery computer, whereupon data on the storage medium of the local computer can be diagnosed and rectified through operation of the remote data recovery computer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
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22. A data recovery system for recovering inaccessible data from a data storage medium, comprising:
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a local computer associated with the data storage medium, the local computer having a central processor unit, memory, a removable media storage device and a normal operating system; a remote data recovery computer; a removable data storage medium to be loaded into the removable media storage device of the local computer the removable data storage medium comprising bootable data recovery program means pre-recorded thereon; and bootable remote data recovery program means to be loaded into the memory of the local computer for operating the local computer independently of the normal operating system and to establish communications between the local computer and the remote data recovery computer; wherein the local computer is remotely controlled by the remote data recovery computer so that data on the data storage medium of the local computer can be diagnosed and rectified. - View Dependent Claims (23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33)
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34. A method for remotely recovering data from a storage medium of a local computer, the method comprising the steps of:
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loading into a removable media storage device of the local computer a removable storage medium including a remote data recovery application program pre-recorded thereon; loading the remote data recovery application program from the removable storage medium into memory of the local computer; establishing communications between the local computer and a remote data recovery computer through operation of the remote data recovery application program by the local computer; and remotely controlling the local computer by the remote data recovery computer, whereupon data on the storage medium of the local computer can be diagnosed and rectified through operation of the remote data recovery computer. - View Dependent Claims (35)
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36. A data recovery system for recovering inaccessible data from a data storage medium, comprising:
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a local computer associated with the data storage medium, the local computer having memory and a removable media storage device; a remote data recovery computer; a removable data storage medium to be loaded into the removable media storage device of the local computer the removable data storage medium comprising remote data recovery program means pre-recorded thereon; and the remote data recovery program means to be loaded into the memory of the local computer to establish communications between the local computer and the remote data recovery computer; wherein the remote data recovery program means permits the local computer to be remotely controlled by the remote data recovery computer for diagnosing and rectifying data on the data storage medium. - View Dependent Claims (37, 38, 39, 40, 41)
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42. A method for remotely recovering data from a local computer having a normal operating system, the method comprising the steps of:
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loading into memory of the local computer, a bootable remote data recovery operating program from a storage medium, the bootable remote data recovery operating program being operated locally by the local computer and independently of the normal operating system; establishing communications between the local computer and a remote data recovery computer through operation of the remote data recovery operating program by the local computer; remotely controlling the local computer by the remote data recovery computer, whereupon data recovery can be performed through operation of the remote data recovery computer; and downloading a data recovery application program from the remote data recovery computer to the local computer. - View Dependent Claims (43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 65, 66, 67)
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59. A data recovery system for recovering inaccessible data from a data storage medium, comprising:
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a local computer associated with the data storage medium, the local computer having memory; a remote data recovery computer; and remote data recovery program means to be loaded into the memory of the local computer to establish communications between the local computer and the remote data recovery computer; wherein the remote data recovery program means permits the local computer to be remotely controlled by the remote data recovery computer for recovery of data from the data storage medium; and downloading a data recovery application program from the remote data recovery computer to the local computer. - View Dependent Claims (60, 61, 62, 63, 64)
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68. A method of data recovery comprising the steps of:
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establishing a communications link between a local computer having a data storage device requiring recovery of data and a remote data recovery computer; enabling interaction between the local computer and the remote data recovery computer; maintaining access to data recovery programs resident at the remote data recovery computer; diagnosing the data storage device; downloading a data recovery application program from the remote data recovery computer to the local computer; and recovering data on the data storage device of the local computer. - View Dependent Claims (69)
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70. A method for remotely recovering data from a local computer, the method comprising the steps of:
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loading a remote data recovery application program from a storage medium into memory of the local computer establishing communications between the local computer and a remote data recovery computer through operation of the remote data recovery application program by the local computer; downloading a data recovery application program from the remote data recovery computer to the local computer; and remotely controlling the local computer by the remote data recovery computer, whereupon data recovery can be performed through operation of the remote data recovery computer. - View Dependent Claims (71)
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Specification