Agent activity report via object embedding

• US 6,151,623 A
• Filed: 12/13/1996
• Issued: 11/21/2000
• Est. Priority Date: 12/13/1996
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Nichols, Sueann, Harrison, Colin George, Spagna, Richard
• Primary Examiner(s): Dinh, Dung C.
• Assistant Examiner(s): Le, Hieu C.
• Application Number:
  US08/766,523
• Time in Patent Office: 1,439 Days
• Field of Search: 395/200.36, 395/683, 395/200.32, 395/200.35, 395/288.01, 706/45, 709/242, 709/201, 709/202, 709/206, 709/212, 709/228, 709/274, 345/329, 358/402, 455/26.1, 340/825.31, 707/511
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A software intelligent Agent, and rules provided thereto by a user, screen and process data objects, for example an e-mail message, in accordance with said rules. Actions taken by the Agent to process a data object in accordance with rules associated with the object are entered into an activity record and the activity record is injected into the body of the data object, for example pre-pended into an e-mail message as the first body part of the message. This obviates the need for a user to remember the rules or to remember what actions were taken by the Agent.

Claims

1. In a computer network comprising at least one server unit and a plurality of remote stations;

at least some of which are adapted to send and receive electronic mail messages a data processing system comprising;

an Agent responsive to the receipt of a mail message from one of said stations and intended for delivery to a user for processing the message in accordance with a set of rules provided to the Agent by the user;

said Agent comprising means for inserting into the message a self-contained action record of the actions taken by the Agent on behalf of the user in accordance with said rules; and

for sending the message with its self-contained action record to the user at a predetermined destination station.

2. In a data processing system of the type in which data objects are routed to an Agent for processing of said objects automatically in accordance with a set of rules provided by a user to the Agent the Agent being responsive to triggers associated with said set of rules, a method comprising:

routing a data object to the Agent for processing;

notifying the Agent of the routing of said object by means of an associated trigger;

accessing an associated set of operation rules for the Agent to execute for processing said object;

processing said object in accordance with said set of rules;

creating a self-contained activity record specifying actions taken by the Agent to process said record in accordance with said rules; and

adding the self-contained activity object to said data object.

3. The method of claim 2 wherein the step of creating an activity record comprises creating an activity record object and the step of adding the activity record comprises adding the activity record object to said data object.

4. A data processing system of the type in which a data object is routed to an Agent for processing of said object automatically in accordance with a set of rules provided by a user for use by the Agent, the Agent being responsive to a trigger associated with said set of rules, comprising:

means for routing the data object to the Agent for processing;

means for receiving an associated trigger for notifying the Agent of the routing of said data object to the Agent;

means for accessing an associated set of operation rules for the Agent to execute for processing said object; and

means for injecting a self-contained activity record with a record of actions automatically taken by the Agent for each message into said data object.

5. The data processing system of claim 4 wherein the means for injecting is effective for adding the activity object to the front end or back end of the data object.

6. The data processing system of claim 5 wherein the data object is an electronic mail message, and wherein the activity object is at the front end of the message and may be viewed prior to content data of the message.

7. The data processing system of claim 4 further comprising the Agent.

8. An article of manufacture comprising:

a computer usable medium having computer readable program code means embodied therein for causing a record of actions, taken with respect to an electronic mail message by an intelligent Agent in accordance with a set of rules given to the Agent by a user, to be interjected into the message for the user when receiving the message, the computer readable program code means in said article of manufacture comprising;

computer readable program code means for causing a computer to route an electronic mail message to the intelligent Agent for processing;

computer readable program code means for causing the computer to notify the Agent of the routing of the message to the Agent;

computer readable program code means for causing the computer to access rules for processing the message;

computer readable program code means for causing the computer to create a self-contained record of actions taken by the computer to process the message; and

computer readable program code means for causing the computer to insert the self-contained record of actions taken into the message.

9. The article of manufacture of claim 8 wherein the last-mentioned computer readable program code comprises instructions for inserting the record of actions taken into the front end of the message prior to a main message body content.

10. An article of manufacture comprising:

a computer usable medium having computer readable program code means embodied therein for causing a record of actions, taken with respect to a data object by an intelligent Agent in accordance with an associated set of rules given to the Agent by a user, to be interjected into the data object for the benefit of the user when reviewing the data object, the computer readable program means in said article of manufacture comprising;

computer readable program code means for causing a computer to route a data object to the intelligent Agent for processing,

computer readable program code means for causing the computer to notify the Agent of the routing of the data object to the Agent,

computer readable program code means for causing computer to process the data object in accordance with said rules,

computer readable program code means for causing the computer to create a self-contained record of actions taken by the computer to process the data object, and

computer readable program code means for causing the computer to insert the self-contained record of actions taken into the data object.