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Interactive voice response system

  • US 6,154,527 A
  • Filed: 10/16/1998
  • Issued: 11/28/2000
  • Est. Priority Date: 03/31/1994
  • Status: Expired due to Term
First Claim
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1. A method of operating an automated voice response system comprising:

  • prompting for input data comprised of a user identifier and an identification code;

    receiving the input data;

    determining whether the input data corresponds to a first host network or a second host network;

    coupling the automated voice response system to the first host network or the second host network based on the input data; and

    providing a plurality of services when the automated voice response system is coupled to a financial institution via the first host network.

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